St Lawrence hotel

7.1Good183 reviewsSee rooms

Guest house

Facilities at a glance

Parking
Gym
Restaurant
Elevator
Pets allowed

About this place

Convenient Location and Nearby Attractions Located in downtown Massena, the Quality Inn hotel offers easy access to the St. Lawrence River and the Fourth Coast. With beaches, hiking trails, and ski paths close by, guests can immerse themselves in the beauty of the St. Lawrence Valley. Amenities Galore Enjoy a range of complimentary amenities including a free continental breakfast, high-speed Internet, and unlimited long-distance calls. Stay active in the exercise room or unwind in the whirlpool bathtubs available in select rooms. Versatile Event Spaces and Dining Options From meeting rooms to banquet halls, our hotel is equipped to host various events and functions. Indulge in delicious meals at the on-site restaurant and lounge, or explore nearby dining and shopping options. Book now to experience a perfect blend of comfort and convenience at the Quality Inn hotel in Massena!

Choose your unit

Pick check-in and check-out to see live room prices.

14 room types

Choose your room
Room type	Guests	Show prices
King Suite Sofa bed	Sleeps 3	Show prices
Queen Room - Non-Smoking Single bed	Sleeps 2	Show prices
Double Room 2 × Double bed	Sleeps 4	Show prices
Double Room - Non-Smoking Twin beds	Sleeps 2	Show prices
Single Room Twin beds	Sleeps 1	Show prices
King Room - Non-Smoking King bed	Sleeps 2	Show prices
Double Room 2 × Double bed	Sleeps 4	Show prices
Queen Room with Two Queen Beds - Non-Smoking 2 × Queen bed	Sleeps 5	Show prices
Queen Room with Two Queen Beds - Smoking 2 × Queen bed	Sleeps 4	Show prices
King Suite with Spa Bath Queen bed	Sleeps 2	Show prices
King Suite Queen bed	Sleeps 2	Show prices
King Suite Queen bed	Sleeps 2	Show prices
Queen Room Double bed	Sleeps 2	Show prices
Double Room Double bed	Sleeps 2	Show prices

What this place offers

Parking

Pool & wellness

Food & drink

Restaurant

Accessibility

Elevator

General

Pets allowed

Location

Address
10 West Orvis St., Massena, 13662, United States
0.1 km from the center of Massena

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

7.1183 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 183 reviews.

Cleanliness6.8

Service8.8

Location8.3

Room quality6.8

Amenities6.3

Value for money7.3

Food and drink5.3

Licia
United States · Solo · January 2026
8.0
+The staff was so friendly and helpful.
−It was chilly but they brought up a room heater
Raymond
United States · Solo · January 2026
6.0
“Comfortable and adequate for my needs.”
+The bed was comfortable. The furnishings appeared to be relatively up to date. The front desk was very friendly and assisting.
−The interior of the room was obviously dated from the late 50's. There was no adjustable fan for the AC. But it did eventually cool down. The dead bolt for the door did not align with the jamb. The outside drive up tilings to the front door were broken and in pices. That area could also use a good cleaning/sweeping.
Alyssa
United States · Couple · January 2026
2.0
“Disappointing”
+It was so incredibly hot in the room no matter what we did. I ended up going to Walmart and buying a $25 fan to keep it somewhat cool. Our dog was panting the entire time due to the heat. The hallway and front desk area was nice a cool but the room was not. The room never got cooler than 77 degrees. There was no free breakfast , the ice machine was broken as well as some of the workout equipment. The sheets were dirty and the bathroom wasn’t very clean. I was Very disappointed and probably will not return.
−Cooler room
Malcolm
United States · Solo · January 2026
10.0
“The beds made the difference for anything else lacking”
+Clean crisp sheets snd pillows
−No breakfast
Pamela
United States · Couple · January 2026
9.0
+Clean rooms and friendly staff.
−No breakfast
Dafoe
United States · Solo · November 2025
5.0
“I expect better than I got.”
+This was a different stay. No breakfast, no restaurant. No discounted rate. Charging too much for not having breakfast which said it was included. Sad
−Read above
wentinck
United States · Family · July 2025
8.0
“The hotel was very clean and comfortable. The staff was very kind and friendly. It was a great deal.”
Elena
United States · Family · July 2025
7.0
“Great one night stay”
+I liked how great was the bed and how clean was the room
−There was no breakfast, however the listing says it is available
Parent
United States · Solo · May 2025
5.0
“Ok”
−Way out dated, no morning coffee at least
Vannessa
United States · Family · May 2025
7.0
“A bit disappointed. No breakfast as advertised. No trolley to use for luggage. No water except tap after for the coffee”
+It was close enough to our destination
−Cramped parking lot for trying to unload

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are welcome

Facilities at a glance

About this place

Choose your unit

14 room types

King Suite

Queen Room - Non-Smoking

Double Room

Double Room - Non-Smoking

Single Room

King Room - Non-Smoking

Double Room

Queen Room with Two Queen Beds - Non-Smoking

Queen Room with Two Queen Beds - Smoking

King Suite with Spa Bath

King Suite

King Suite

Queen Room

Double Room

What this place offers

Parking

Pool & wellness

Food & drink

Accessibility

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews