Somatel Hotel

Name: Somatel Hotel
Address: Rue Akwa-Bali, Douala, 17546, Douala, 17546, CM

5.2Fair20 reviewsSee rooms

Hotel

Rue Akwa-Bali, Douala, 17546

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Breakfast
Elevator
Terrace

About this place

Luxurious Amenities Pamper yourself with onsite massages or relax at the outdoor pool. The hotel offers complimentary Wi-Fi, babysitting services, and on-site shopping for your enjoyment. Culinary Delights Indulge in local cuisine at La Voute restaurant with a bar/lounge or opt for 24-hour room service. Sip your favorite drink at the poolside bar and relish buffet breakfasts every day. Convenience and Comfort Enjoy 52 guestrooms with flat-screen TVs, private balconies, and free wired/wireless internet. Benefit from a conference center, multilingual staff, and complimentary airport shuttle for a stress-free stay. Immerse yourself in luxury at Somatel Hotel, ideally located in the heart of Douala. Book now to experience ultimate comfort and convenience for your visit!

Choose your room

Pick check-in and check-out to see live room prices.

3 room types

Choose your room
Room type	Guests	Show prices
Standard Double Room 32 m²Double bed	Sleeps 2	Show prices
Room (Annex) 12 m²Twin beds	Sleeps 2	Show prices
Junior Room 44 m²King bed	Sleeps 3	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Food & drink

Bar
Breakfast

Accessibility

Elevator

Outdoor

Garden
Terrace

Location

Address
Rue Akwa-Bali, Douala, 17546, Cameroon
5 km from the center of Douala

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 00:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

5.220 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.

RaoulPao
November 2020
2.0
+My trip who's called i going to let you know when is the next trip
James
March 2018
2.0
“Budget Hotel”
+Employees was not able to access to my online reservation.
Duclos
January 2018
10.0
“Nice hotel with good food and security”
+The Staff are very friendly with customers The food are served on time
Camille
April 2017
6.0
+Was good in general Restaurant prices way over the top . Swimming pool area constantly noisy with kids Mattresses on beds need updating.... too old . Still recovering from pain due to sleeping on these hard mattresses
Verified traveler
October 2016
4.0
+Very old, with mold on the walls. The food at the hotel is really overpriced, and there isn't a place around to eat (within walking distance).
Christie
August 2016
2.0
“Terrible! Dirty! Too expensive!”
+This hotel was terrible for the price. The room was not very clean and it was very small. There was hardly any place for me to put my bags. There was lots of mold/mildew in the bathroom on the walls. There was no proper air circulation in the room. I wasn't expecting anything of 5-star quality, but I was very disappointed. Won't recommend and won't stay here again.
Adisa
June 2016
2.0
“No concept of professionalism or customer service”
+The staff was unbelievably rude. They were also indifferent and slow to resolve the plumbing problems in my room. Customer service is not even a concept at the hotel. I was also told that breakfast was included but was given a bill upon checkout. I told the receptionist NOT to use the chip reader on my ATM card because it won't accept it and it will deactivate my card. He ignored me and I emphatically told him a second time. He did it anyway. The card was not accepted and my bank, who advised me not to use the chip reader abroad, deactivated my card. I will never stay at this hotel again. It was a terrible experience. The WiFi was also weak
Yannick
April 2016
6.0
“Not bad”
+Not bad hotel
Brian
January 2016
8.0
“Friendly and helpfull staff. Overall expensive.”
+Hotel and room are clean. Bed, bathroom, and air-conditioning are ok. They lost my paid-and-confirmed booking but me and the staff stayed polite and it got resolved. Very nice of them to go to pharmacy for me when I cought a cold. They offered to call taxi but they called an expensive private driver, which I admit is a lot more safe than yellow cab. Buffet food was very good. Relatively a good price for an all-you-can-eat buffet. But when eating a simple meal would have been ok, it is expensive (you still pay buffet if you only take 1 plate).
Brian
December 2015
6.0
“Clean, safe, and quiet.”
+Compared to my previous experience with them, this time it went well. The room and bathroom were clean and in working condition. It sure ain't like a western hotel but at least I felt safe. No problem with outside noises.

Good to know

Check-in & check-out
Check-in from 00:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

3 room types

Standard Double Room

Room (Annex)

Junior Room

What this place offers

Internet

Parking

Transport

Food & drink

Accessibility

Outdoor

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews