Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Veronica Walther
United States · Family · November 2026
“Lovely place, great location, wonderful hosts!”
+We loved our stay here! It was the perfect start to our time on Sao Miguel, as it was within walking distance to stores, restaurants, and bars. They were very accommodating, breakfast was delicious, and the highlight of the stay was Tanya's helpful and wonderful suggestions for what to do each day. The pool was great after a long day of hiking, the bed was comfortable, and it was nice having a kitchenette and living room. Street parking can be a little tricky but it's not expensive and there are parking lots nearby. You can also top up your meter to cover parking for several days in a row!
−The only downside was having to leave!
Matt
United Kingdom · Couple · October 2026
“Extremely damp room, mould and terrible customer service”
−Our experience at Solar de Santo André was incredibly disappointing. We paid £1,150.67 for an 8-night stay, but the room was extremely damp, with a strong, unpleasant smell, visible evidence of damp on the walls and mould growing on permanent fixtures (see photos). The walls appeared to have been repainted to cover signs of the problem, but the damp remained obvious. The room was uninhabitable and completely unacceptable, especially given the price. We raised our concerns with a staff member, who accompanied us back to investigate. We were told that the person responsible for managing the rooms was unavailable that evening. Over an hour passed before we were forced to leave as no alternative room or practical solution was offered. We did not unpack, staying overnight, eating the included breakfast or using any of the facilities. Despite these circumstances, the property refused to refund any of the £1,150.67 we paid - not even a partial refund. It was only after we had returned home following our holiday that management told us another room had been available and that they could have upgraded us to a different apartment. No such offer was communicated while we were at the property.
Eric
United States · Couple · October 2026
“Beautiful, historic hotel.”
+The hotel is well located and easy to walk anywhere in town from. Tanya, the manager was awesome giving us excellent advice on how to see the island and making a great breakfast. The maid service was above and beyond. The sitting rooms, pool and yard are very nice and comfortable.
−Parking in the city. Guests who ask about parking should be given advice to bring coins or download the app and put money on it to park with.
Maryna
United States · Solo · September 2026
+Our stay was perfect. The location is right in the center of Ponta Delgada, walking distance to the restaurants, beautiful house and garden, delicious breakfast, appreciated all the local recommendations from the host.
Jen
United Kingdom · Couple · September 2026
“A home from home, with fantastic staff.”
+We received a very warm welcome from Tania, who has great pride in the venue. The gardens were very interesting, being stocked with mature tropical plants. Our room was very comfortable with air conditioning. The location was good.
−Nothing.
bocco
Germany · Group of friends · August 2026
+We loved Solar de Santo André. The house is amazing, our room was very nice and comfortable. We also enjoyed a lot the breakfast for the quality of the food and for the shared table with the other guests. The staff is also very friendly, welcoming and caring. I definitely recommend it and I will come back.
Paul
United Kingdom · Couple · August 2026
“Historic Manor House in city centre.”
+Lovely host Tania. Great breakfast. Lovely garden and pool. Stylish decor. Historical main house.
−Wi-Fi a little patchy.
William
United Kingdom · Solo · July 2026
+Hosting was simply fantastic.
−The presence of a dog.
Christian
Austria · Couple · October 2026
+Interessante sehr historische Architektur und Innenausstattung. Sehr freundliche und herzliche Bewirtung. Tanya war toll mit Ihren vielen guten Tipps.
−Manchmal der Straßenlärm.
laurence
Switzerland · Family · October 2026
“Super sympa 😊”
+L’endroit est très confortable et l’accueil hyper sympa. Tanya nous a donné beaucoup de conseils et nous a bien aidés! Super petit déjeuner aussi!