Smartflats Design - Place Jourdan

3.6Fair5 reviewsSee rooms

Guest house

Facilities at a glance

Free Wi-Fi

About this place

Convenient Amenities Enjoy complimentary wireless internet access and tour/ticket assistance. Cozy Guestrooms Relax in one of the 4 guestrooms featuring complimentary wireless internet and separate sitting areas. Prime Location Explore nearby attractions such as Cinquantenaire Park and the European Union Parliament Building. To experience all this and more, book your stay at Smartflats Design - Place Jourdan in Brussels.

Choose your unit

Pick check-in and check-out to see live room prices.

4 room types

Choose your room
Room type	Guests	Show prices
Classic Room 37 m²Double bed	Sleeps 2	Show prices
City Room 37 m²Double bed	Sleeps 2	Show prices
City Apartment 84 m²Double bed, Twin beds	Sleeps 3	Show prices
Duplex 42 m²Double bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Location

Address
42 Hoornstraat, Brussels, 1040, Belgium
2.1 km from the center of Brussels
Nearby landmarks
- Cathedral of St. Michael and St. Gudula2 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.

Guest reviews

3.65 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 5 reviews.

Verified traveler
April 2023
6.0
“Avoid”
+Would avoid staying at this place. There was no hot water. The living area had terrible seats (2 very uncomfortable wooden seats). There was no doors in the place - not even on the bathroom! Contact was impossible with those in charge.
Matt
April 2023
2.0
“Do not book”
+Don’t book these. Staff didn’t send access details, nobody responded to emails or phone. Had to contact hotels.com and got codes minutes before I got on my flight. Pictures are not necessarily the apartment you get. Facilities listed weren’t there. Flat was falling apart. Pictures taken off walls and just thrown in cupboards. No TV, no bath. Overall really poor experience
Fernande
March 2023
6.0
+It was a a pain in the next to get the information to get into the apartment but the apartment itself was nice. Everyone was always friendly,it just didn’t all work easily.
Michail
May 2022
2.0
“Crooks. Avoid smartflats at all costs!”
+Unfortunately, it was not possible to stay at Smartflats - place jourdan, even though this was the place that I booked via Hotels.com, so my review will be based in the whole experience with smartflats. I booked this place for 10 nights but the day that I arrived in Brussels, when I contacted Smartflats I was informed then and only then that I could not use check-in in this apartment due to 'technical difficulties' and that they had moved my reservation to a total different location (Madou), which was a smaller apartment and having a view from half of the windows to the wall from another building. Smartflats had the audacity to call this an 'upgrade' moving me from Place Jourdan to Madou and to a smaller apartment with the same price and even tried to hide the fact that it was in a bad neighbourhoud of Brussels (st. josse) by sending me a wrong address stating that it was in Brussels-1000 instead of St. josse 1210. When I confronted the person who send me the information and asked to speak to a manager the communication abruptly was interrupted and I had to go through hotels.com to complaint. With the intervention of hotels.com smartflats had promised a 20% refund but they have not
Anthony
May 2022
2.0
+Do NOT book this property. There is no hot water and the reception does not reply by email and their phone staff are unhelpful. I stayed here for a week and tried to get transferred to somewhere with hot water and they did not. My entire building didn't so everyone else in the building also didn't have hot water, but there's no mention. They said they would fix it but they didn't, so it seems like it's a known issue. DO NOT BOOK

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your unit

4 room types

Classic Room

City Room

City Apartment

Duplex

What this place offers

Internet

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews