Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 17 reviews.
Shakib
Uganda · Couple · July 2024
“Very good”
+Nice staff, food and the environment
−I would have liked to have a TV in the room
Ram
Sudan · Couple · April 2024
“It was a disappointment”
+Nothing Much.
−The track leading to the location from the road is the best example of a worst track. No sign boarding. Food is the really unpalatable. Ask for anything and answer is we do not have it. Staff is demotivated. It is certainly not a value for money.
Nazneen
Bangladesh · Family · February 2024
“The place is amazing”
+It was okay
−the location was not easy to find.
Saad
Uganda · Couple · August 2023
“Exceptional”
Carlos
Uganda · Solo · June 2023
“Very good”
+Great location with fantastic mountain view. Nice food. Very friendly staff. Thumbs up!
−There was no power for most of my evening, which meant eating in the dark and having a cold shower. I would really recommend to the hotel to get a backup generator, to be able to deal with the frequent power outages.
Bree
Uganda · Couple · May 2023
“thanks to our tour guide, Isaac who made it worthwhile.”
+Availability of hot water. Breakfast was fair. Our tour guide made up for all our disappointments by taking us to all the beautiful spots in Kapchorwa. The people attending were friendly, helpful & pleasant generally.
−The property is unfinished i.e. no door to the bathrooms and poor paint job done. The front doors lock but had there is a space between the lock and door. Very scary. The beddings were turned from white to off white with permanent stains here and there. The path to the room was poorly lit - short blue lights are impractical. No where to place luggage except an impractical arm chair. Not many payment options - VISA machine dint work.
Jelle
Germany · Couple · April 2023
“Exceptional”
Laurence
United Kingdom · Couple · February 2023
“Very good”
+Stayed for three nights. Very friendly staff. Good location for visiting Sipi Falls and other nearby attractions. Great view. Able to arrange local tours with property. Good price for our stay.
−Room could have been a bit cleaner and could benefit from attention to general maintenance. Would also be nice if the rooms could have a covered terrace in front as the large glass windows and lack of A/C means they can get very hot in the daytime.
Gleb
Uganda · Family · January 2023
“Looks cozy but not as comfortable as it seems”
+Located right on the edge of a cliff of the Sipi 2 waterfall, where upsailing activity takes place, a nice and vast area. Modern concrete buildings are very well thermoinsulated to keep the comfort temperature inside. WiFi connection worked well even beyond the lounge zone. They have the guy who organizes tours around Sipi.
−There wasn't a day that we had no power cut-off. One day staff told that we had to choose between hot water (heater) and electricity. We chose electricity but ended up without both. Hot shower we had only during 3 days. Toilet tank filled with water for 40 min or so with the sound louder than nearby waterfall as heard from the room) There was no any shelf or hook in the room for clothes, so we had to take chairs. Breakfasts are served on the basis of your orders, but it takes about 30 min to cook it. We tried dinner once, but it was the overboiled pasta with small pieces of chicken for 10 USD, the price for which you may have a very good meal in at least two other restaurants in Sipi.
Mark
Uganda · Couple · January 2023
“Enjoyed our stay and when planning a trip to this area, we will book here.”
+The food was great. The location was perfect. We enjoyed the peace and quiet each night.