Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 71 reviews.
Shivani
Germany · Solo · October 2026
“Try to visit once again.”
+Well maintained and beautifully placed the cottages with a vast greenery. All staff were very much helpful and supporting.
−Nothing mentionable.
Saom Tshering
India · Solo · August 2026
“Good Property But the management has to Check properly before the Guests arrive.”
+Reception was friendly, Staff was Helpful, Big Property, Spacious and Green and centrally located in Dooars. Rooms comfortable, Restaurant friendly. Wifi Strong which made my work connected. This is my third stay in this hotel, I love the property but the management has to make sure that all facilities in the rooms are checked before the Guests arrive.
−The first room I stayed had some noise coming from the TV switch board from the other room. I wish they had switchboard separately and not interlinked with other room as noise escapes from that point. So the staff offered me another room, but the AC on my next room was very Poor as only very very less cool air coming which made my sleep uncomfortable. AC is important during summer & Monsoon.
Irene
India · Family · June 2026
“Very memorable and great stay”
+Should have included non veg soup
Rajarshi
India · Solo · June 2026
“Didn't have the best of experiences!”
+1. Welcomed by friendly reception staff, who also helped arrange vehicles for safari and commute to the bus stop on the day of leaving. 2. The rooms were quite large, with double beds that were capable of sleeping of 2 persons in each. Booking.com didn't allow me to go with just one room for 3 adults and one child, so I ended up booking 2 rooms for my family, but later ended up without using the second room at all.
−1. The layout of the property. Lots of greenery, but the rooms are at quite a distance from the reception or dining area, so walking around after dark is best done in groups. 2. Had an issue of food poisoning with the sambhar served during breakfast, so that was a horrible experience. Overall, for the food prices, the quality doesn't feel as reassuring. 3. There are monkeys on campus. Not one or two, but almost like 30-40. Over a period of 2 days, we grew friendly towards them, but it can be unnerving for others.
Sunrita
India · Solo · May 2026
+Huge fields of green. For the Dooars vibe, you needn't even step out of the resort.
−The food could be a little more reasonably priced. I mean, one small thin tawa roti costing Rs 69/- is a bit too much!
Maitrayee
India · Couple · April 2026
“Stay is pleasant”
+The location and the place
−Bring a senior citizen I felt little problem to reach the dining room as it is quite far from my room.
Sanjiv
India · Couple · March 2026
“Very comfortable”
+A bit more variety on the breakfast.
Deepak
United States · Couple · February 2026
“Pathetic stay”
+There was very little to like about the place. Avoid.
−Sinclairs Retreat was supposed to be the best hotel in the area (and certainly the costliest) but the whole place felt like a big garbage dump. In my visits to over 60 countries, I have never stayed in a place as bad as this. It was downright filthy. Garbage was strewn all over in front of our room (Room 143). Since some it was discarded food items the whole place started stinking by next morning. Apparently, the situation arose from them renting out the place for a wedding before our stay and they did not bother to clean up before checking us in. At the very least, we should have been warned about the state of affairs (using the messaging function within Booking.com) and that would have enabled us to choose a different hotel. But greed on the part of Sinclairs meant that they wanted to get the tariff while putting me up in a decidedly sub-standard place. The only thing they did efficiently was to take the full payment for my stay when checking me in.
Baichung
India · Couple · December 2025
+Great place away from the hustle n bustle
Suprasanna
India · Couple · December 2025
“Excellent place to explore the surrounding areas of Dooars.”
+Staff behaviour, great loaction and cleaniliness. I addition to that the sprawling complex to move around. Ample parking place and quality of food.
−A limited menu option.