Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 23 reviews.
Alexin
Philippines · Couple · January 2026
“UNPLEASANT! DIRTY! DO NOT STAY HERE!”
+We were not checked into Simplex Guest House. When we arrived, we were moved to another phase, we had to go down the elevator back to the ground floor then moved to a different elevator. Then, we were checked in a very dirty and unmaintained room. The bed had stains and looked unwashed, the bathroom was not flushed- when we used the bathroom, there was unflushed urine from God knows how long. We contacted the owner and said that we want to be moved to the original property that we booked, so they asked us to move to another phase again, but we were still not checked in to the original establishment that we booked. What was worse was that we were told in a rude way that the towels are not free and we were asked to pay 40hkd for the towels! And he said "give me the money, the towels are not free, it's 40 hkd!" And because we didn't bring any towels with us, we were forced to pay! DO NOT BOOK THIS HOTEL AGAIN! VERY UNPROFESSIONAL! DIRTY! RUDE! WASTE OF MONEY!
−We were not checked into Simplex Guest House. When we arrived, we were moved to another phase, we had to go down the elevator back to the ground floor then moved to a different elevator. Then, we were checked in a very dirty and unmaintained room. The bed had stains and looked unwashed, the bathroom was not flushed- when we used the bathroom, there was unflushed urine from God knows how long. We contacted the owner and said that we want to be moved to the original property that we booked, so they asked us to move to another phase again, but we were still not checked in to the original establishment that we booked. What was worse was that we were told in a rude way that the towels are not free and we were asked to pay 40hkd for the towels! And he said "give me the money, the towels are not free, it's 40 hkd!" And because we didn't bring any towels with us, we were forced to pay! DO NOT BOOK THIS HOTEL AGAIN! VERY UNPROFESSIONAL! DIRTY! RUDE! WASTE OF MONEY!
Desire
South Africa · Group of friends · January 2026
“It was a horrible experience. The staff was rude and disrepsectful.”
+Nothing.
−The fact that they told me when i tried to check in that the rooms I have booked is not available.
Annalyn
New Zealand · Family · May 2025
“Exceptional”
Dennis
United States · Group of friends · March 2025
“Bad at all”
+None
−Everything Dirty
Glenn
Philippines · Family · February 2025
“Wonderful”
+Property is in a very good location. Clean rooms and very accommodating staff.
Hysa
Switzerland · Solo · December 2024
“They never answered for the checkin. The code they provided me was not working and had to book another hotel. Lost money”
+Nothing
−Very dirty and hygienic conditions at risk of disease.
Langer
China · Solo · August 2024
“Exceptional”
Saleem
Hong Kong SAR China · Couple · May 2024
“Good place Anazing Staff”
+The Filipina staff was very helpful in every aspect. It was clean place.
−At mean entrance of the building many people tried to sell their services.
Hussaain
Hong Kong SAR China · Business trip · May 2024
“Good Nice room”
+Thank you very much for the good hospitality.good service good staff and manager, trying their best to accommodated us.very good and patience.free wifi unlimited tisue paper.advantage simplex guest house have a Filipino staff easy to communicate very helpful in anyway.very good location.clean hygiene.and most of all they have tabo.
−Good luck 🙏🙏
Domingo
Hong Kong SAR China · Solo · March 2024
“Accommodating staff”
+I like that they have a Filipino staff easy to communicate speaking with Filipino llanguage .and accommodating too.the location is very easy and convenient.,accessible transportation.,they are very helpful specially when you are first time..
−Nothing everything is fine they have free wifi fridge and microwave.