Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 93 reviews.
Gergely
Hungary · Couple · September 2026
“Decent, but the strict halal concept and the limitations that come with it had a noticeable impact”
+Located on the shores of Lake Issyk-Kul, this property offers a peaceful and quiet setting. The rooms are clean, and the staff are friendly and welcoming. It's a great place to relax and enjoy the beautiful lakeside surroundings away from the crowds.
−The property is located in a rather remote area, and apart from spending time at the beach, there is not much to do nearby. This can be a drawback, especially if the weather is bad. It was also somewhat difficult to find. One thing that came as a surprise was that the hotel follows halal rules. We only found this out upon arrival. Since there are no other restaurants nearby, you are limited to the food served on-site, and alcohol is not available. Guests are also not allowed to bring their own alcohol. In my opinion, this is something that should have been clearly stated in the booking information beforehand so guests know what to expect. The breakfast was generally fine, although having some meat options would have been appreciated. My main concern is that some of the property's policies feel unnecessarily restrictive and leave guests with very little choice. Another downside was the bathroom setup. Toilet paper could not be flushed and had to be disposed of in a bin instead, which may be uncomfortable for some guests. Despite these drawbacks, the stay was acceptable overall, but there are definitely a few things future guests should be aware of before booking.
Adi
Israel · Couple · September 2026
+The hotel is clean and pleasant, with a good restaurant overlooking the lake and a private beach. We stayed there during the World Nomad Games and walked to the stadium from the hotel. The girl at reception was very helpful in arranging our transportation from there.
prabhakar
United Arab Emirates · Solo · July 2026
+Staff was super helpful, food was very nice. Nice beach view hotel, location is superb.
−Room does not have A/C, at summer clients are gonna have a tough time.
Emil Foldager
Denmark · Couple · July 2026
“We left silence hotel feeling ridiculed, frustrated and physically sick”
+Rooms and facilities are fine
−After we arrived we had only one hour of electricity that day. On our only full day there was no water from 7.30am until 1pm, which meant toilets could barely be used and a shower was out of the question. The WiFi worked only intermittently, even when the electricity was actually on. This of course also had implications for the restaurant. Options were extremely limited, but rather than telling us upfront, they waited until 20 to 30 minutes after we had ordered to inform us what was unavailable. The lack of water and/or electricity also meant that coffee was unavailable. We later discovered they had cold brew available the whole time and but did not mention it. Breakfast followed a similar pattern. The formula seemed to be eggs plus leftovers from the day before (cold chicken, beetroots, and cured salmon that judging from the smell was about to go off). This left one of us with food poisoning. Throughout all of this there was not an apology, no offer of compensation, and no communication from staff or management at all.
Valeriia
Cyprus · Group of friends · October 2026
+До заселения нам отправили подробную инструкцию как добраться. Нас встретили очень радушно. Номера чистые, просторные и красивые. Завтраки очень вкусные. Отдельного внимания заслуживает вид на озеро, невероятно красиво! Персонал в отеле чудесный. Отдельное спасибо хозяйке отеля Юлии за рекомендации мест в Киргизии! Нас все очень понравилось! жаль, что останавливались только на одну ночь
−Все было потрясающе
Qi
China · Group of friends · October 2026
“性价比欠佳，”
+房间挺干净的，设备齐全
−热水器漏水，一个人洗完要等好久才能烧水温度上来；其次花洒墙面固定脱落。没有电梯心里很重搬运到2楼不方便，电源线也不提供协助。早餐都是冷了，没有热热食。
Zarina
Kazakhstan · Couple · September 2026
+Прекрасная гостиница, в которой действительно чувствуется забота о гостях! ❤️ В первую очередь хочется отметить сервис , всё на очень достойном уровне. Персонал внимательный, приветливый и всегда готов помочь. Отдельная благодарность управляющей Юле 🌷 Очень приятная, внимательная и отзывчивая, благодаря её отношению пребывание здесь было особенно комфортным. В гостинице очень чисто, уютно и комфортно. Всё продумано до мелочей для удобства гостей. Особенно приятно, что для пляжа можно отдельно взять полотенца, зонтик и пляжный коврик , казалось бы, мелочи, но именно из них складывается настоящий комфорт. Отдельно хочется отметить великолепные завтраки , всё очень вкусно, красиво и с любовью. А ещё невероятно понравилась красивая веранда ресторана , прекрасное место, чтобы спокойно позавтракать и насладиться атмосферой. ☕️🌿 Спасибо всей команде за тёплое отношение, заботу и отличный сервис! Здесь действительно хочется отдыхать. С удовольствием будем рекомендовать гостиницу и обязательно вернёмся снова! ❤️🙏
imai
Japan · Couple · September 2026
“Perfect”
+location
Nikolaus Hommer
Austria · Family · September 2026
“Preis Leistung schlecht, penetranter GESTANK”
+Gute Aussicht, Zimmer sauber
−1. Hotel ist halal - kommt in der Beschreibung nicht gut hervor um das vorher zu wissen. 2. Es stinkt fast durchgängig im Aussenbereich des Hotels aufgrund des "septischen Tanks" den das Hotel betreibt. Auf Nachfrage wird einem gesagt, dass die Gäste Schuld für den Gestank sind, da diese die Toiletten verstopfen. Fenster kann aufgrunddessen nicht geöffnet werden. Aber auch keine Klimaanlage vorhanden. Preis Leistung daher absolut nicht gerechtfertig. Nach Gespräch mit der Managerin auch keine entsprechende Kompensation möglich. Hotel daher nicht empfehlenswert.
Edith
France · Couple · September 2026
+Confortable Eau chaude Bon restaurant Possibilité de faire des lessives