Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 167 reviews.
Markus
Germany · Family · August 2025
+Everyone is so friendly and helpful. The rooms were clean. We booked the tour to the volcano, thermal pools, church, waterfall, and temple through the accommodation. Everything was well organized and seamless. The food in the restaurant is delicious.
Mark
Australia · Couple · August 2025
“Overall the hotel was quite suitable for our needs. The main purpose of our visit was to climb Sibayak.”
+The property is owned and run by an extended family. The restaurant food was very tasty and the staff were friendly and accommodating.
−The main downside was the number of dogs kept at the property which were obviously used to being inside including the dining area.
Karin
Germany · Solo · August 2025
+The best and most comfortable accommodation! I originally booked for one night, but ended up staying for five. It's understandable, considering the wonderful and welcoming family. Irna gave me information about activities I could do while in Berastagi. And her two daughters, Winnie and Karin, were always cheerful and laughing. They do their best! The room was spacious, with a comfortable large bed, a working shower, and a beautiful balcony overlooking the clean and well-maintained garden. The food and drinks were always fresh and delicious. They also offer a variety of services at affordable prices. Currency exchange, mountain and other tours, laundry, transportation, and motorbike rentals made everything even easier.
Veronica
Australia · Solo · August 2025
“Wish I'd stayed elsewhere”
+Lovely gardens and views over farmland. Big room and nice balcony. Young women staff are friendly and personable.
−The owners are out to make a buck whilst providing as little service as possible. They lie and are not to be trusted. If you need any help organising transport, activities or transfers, do not stay here. You will be completely on your own and while Berastagi is lovely, the tourist infrastructure is not up to scratch and it's hard to get around.
Foppe
Netherlands · Family · August 2025
“The magic mountain: you want to spend time and relax”
+Beautiful location on hilltop, overseeing valley. Nice moderate temperature and clean air. It's also a historical location: there was once a Dutch boarding school for planter's children. In WW2 the Japanese used it as POW camp. This is all demolished. There still is a 'Dutch house' though of a planter's family in good shape. You can visit it and the people of Sibayak Multinational Rest House are happy to show and explain everything. Talking of them: they are very sweet and helpful and fantastic cooks! Very much recommended.
−For this price, you will not be disappointed
Hugo
France · Couple · August 2025
+Nice quiet place. Staff very nice, good food. Hot water.
−Bed not good.
Gaia
Italy · Couple · September 2025
“Bene”
+Tutto ok
Annika
Germany · Couple · September 2025
“Für unsere Zwecke (VulkanTour) und zwei Nächte war es okay und ausreichend. Längeren Aufenthalt würden wir nicht machen.”
+Gute Lage, großes Zimmer, gutes Bett, warme Dusche, Stadt 15min fußläufig, Personal half bei Weiterfahrt und organisierte Fahrer für VulkanTour
−Viele Fliegen, keine Einkaufsmöglichkeiten, Restaurant nicht genutzt, da die Küche für uns nicht sehr hygienisch aussah
Patrick
Germany · Family · August 2025
“Gute Unterkunft für die obligatorische Besteigung des Mount Sibayak.”
+Schön gelegene in die Jahre gekommene Unterkunft mit parkähnlichem Garten. Freundliche Menschen, gut organisierte Tagestour auf den Mount Sibayak.
Carole
Belgium · Couple · August 2025
“Super”
+La chambre était spacieuse et propre. Les lits confortables. Le personnel est adorable, souriant, serviable. La nourriture proposée est bonne bien qu'épicée, et tout semble fait maison. Emplacement idéal pour la visite du volcan.
−Une fois à l'hôtel, difficile de se déplacer seul sans moyen de locomotion. Le centre est quand même assez éloigné que pour y aller à pieds.