Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Verified traveler
February 2020
+Property is in a lovely quiet and beautiful area ,rooms are clean ,all the staff are fantastic Bad bits Rooms needs updating,tired looking with aircon that rattles all night ,bed was so hard I could sleep ,but they put a topper on which made it slightly better Air con leaked all over our clothes twice after asking for it to be sorted Outside balcony lights didn’t work so coming back at night in dark and stairs tricky ,I asked to be sorted but waiting too long so bought bulbs myself It doesn’t tell u when booking that everyone from outside can use the pool,bar ,so gets busy around the pool when u have paid for the privilege of the pool and others haven’t , It also doesn’t tell u when u book the pool room that u have to share it ,can be quite difficult with just 2 loungers and such a small pool , Didn’t eat breakfast as it’s the worse I’ve ever had ,cold and quite frankly disgusting and @700baht for 2 We would come back to this hotel unless it gets a good make over ,staff we’re great tho
Katherine
Family · March 2019
+We had a wonderful stay at Shiva Samui. The staff were extremely helpful and friendly. They went above and beyond what we needed. We were also upgrade on our last night to an ocean villa which was amazing. I would say it needs a little bit of TLC but generally the accommodation was clean, beds were very comfortable and quiet location away from the main tourist areas. We had a wonderful time and would definitely go back again.
Verified traveler
March 2019
+A bit isolated, without much around for outside access. Dinners and breakfasts were overpriced for the value but there wasn’t a choice around. Great for kiteboarding though.
“Beach club area ok but the rest needs an upgrade”
+Great staff but the resort lacks luxury for the price it charges. The beach club area is kept up nicely but the rest of the facilities need a serious upgrade. The rooms are ok but not overly comfortable especially for the cost. It seems to me this resort wants to be 5 star but falls way short.
“Beautiful & Lovely”
+My wife and I love this resort! It's quiet and got different activities/events everyday. The beach is beautiful and clean, and also food there is delicious as well. However, we totally love it! The only thing I can complain about is the location which is a little far from everything, but which is good at the same time if you just wanna have some quality time.
“Super Hotel -für jeden geeignet!”
+Vielen Dank für dieses super schöne, zentral am Strand gelegene, privat und liebevoll geführte, saubere Hotel mit freundlichem , hilfsbereitem und zuvorkommendem Personal( auch die Kinder- und Sportanimation war perfekt !)!!! Wir (2 Erw., 2 Kinder, 9&12 Jahre alt) hatten eine wundervolle Zeit!
“Clean, comfortable hotel with terrific staff.”
+The Ocean View rooms (2 x double, 1 x single) that we booked were not exactly ocean view rooms. The rooms faced a creek containing muddy water plus ? and debris and on the other side was another resort. If you looked hard to the left you could see the ocean. Not exactly what we expected going by their advertisement. The staff were great, especially with our grand children and nothing was a bother. The jewel in this resort was their main swimming pool and even though we had 3 rooms with two smaller pools we shared one pool and over the 5 days it did lack daily cleaning. Our pool was tarnished with green, slippery walls so we did not use this. We had pre purchased the food package which saved us the worry of paying each night. The restaurant served delicious Thai, vegetarian and western food which we thoroughly enjoyed. Overall our experience was pleasing but the question is would we go back, probably not in view that there are so many excellent resorts in Koh Somui that are closer to facilities.
Verified traveler
April 2016
“Excellent resort with a friendly feel.”
+We had a very comfortable stay and were very happy with our whole experience.l
“Come for the beach , stay for the food”
+5 nights for family of 4 adults Fantastic food and service Air con leaked but it got repaired fast Beds great size but a bit firm Beach debris on shore and surrounds a concern
“An OK hotel that is overpriced.”
+We stayed there for 4 nights, ending our trip to Thailand with, what we thought, a little bit of luxury. The term 'beachfront' is used quite broadly. I personally do not consider 3 rooms down and 2nd floor a beachfront room. The beach has garbage everywhere. While local staff were polite, we have witnessed a female manager (from England I believe) to be rude to employees because she was overwhelmed (with all of two tables at the restaurant) and only engaged with guests who bought the 'full-board' package. The food was mediocre at best. A really negative aspect for me was that reception closed at 10 p.m. as well as the restaurant. No food unless you leave the resort. Similarly, the shuttle only took you TO the places like Fisherman's village, Lamai and Chaweng beaches, and not back, which cost 800 baht to get back. All in all, the only thing I enjoyed at the resort was the pool bar staff and how incredibly nice they were. Would not come there again.