Sheraton Kampala Hotel

Name: Sheraton Kampala Hotel
Address: Ternan Avenue, Kampala, UG

8.5Very good332 reviewsSee rooms

Hotel

Ternan Avenue · Kampala

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Sauna
Room service
Daily housekeeping

About this place

Luxurious Accommodation Experience the charm of classically decorated rooms equipped with modern amenities at Sheraton Kampala Hotel Hotel. From air conditioning to spacious suites with an additional living area, comfort is guaranteed during your stay. Dining Options Indulge in a culinary journey at Sheraton Kampala Hotel Hotel with multiple dining venues to choose from. Whether you prefer a garden restaurant, a cozy café, or a seafood and steak restaurant, your taste buds are sure to be delighted. Wellness and Leisure Relax and rejuvenate with the wellness facilities available, including a fitness centre, beauty salon, and sauna. Unwind by the outdoor pool or enjoy a drink at the pool bar while overlooking the garden. Book now for an unforgettable stay at Sheraton Kampala Hotel Hotel, where luxury and convenience meet seamlessly.

Choose your room

Pick check-in and check-out to see live room prices.

18 room types

Choose your room
Room type	Guests	Show prices
Standard King, Guest room, 1 King, Botanical Garden view 20 m²King bed	Sleeps 2	Show prices
Presidential Suite - Club Lounge Access 100 m²King bed	Sleeps 3	Show prices
Diplomatic Suite, Club level, 1 Bedroom Executive Suite 60 m²2 × Twin beds	Sleeps 3	Show prices
Executive Twin, Guest room, 2 Twin/Single Bed(s) 25 m²2 × Twin beds	Sleeps 2	Show prices
Executive Room, 2 Twin Beds (Balcony) 22 m²2 × Twin beds	Sleeps 2	Show prices
Executive Room, 1 King Bed (Balcony) 22 m²King bed	Sleeps 2	Show prices
Club Suite, 1 King Bed, Balcony 54 m²King bed	Sleeps 3	Show prices
Deluxe Room, 2 Twin Beds (Balcony) 22 m²2 × Twin beds	Sleeps 2	Show prices
Deluxe Room, 1 King Bed (Balcony) 22 m²King bed	Sleeps 2	Show prices
Standard Room, 1 King Bed (Balcony) 25 m²King bed	Sleeps 2	Show prices
Standard Room, 2 Twin Beds (Balcony) 25 m²2 × Twin beds	Sleeps 2	Show prices
Junior Suite, 1 Bedroom, Balcony 64 m²King bed	Sleeps 3	Show prices
Presidential Suite, 1 Double Bed 84 m²Double bed	Sleeps 3	Show prices
One-Bedroom Junior King Suite with Balcony - Club Lounge Access 75 m²King bed	Sleeps 3	Show prices
Standard Twin, Guest room, 2 Twin/Single Bed(s), Pool access 20 m²2 × Twin beds	Sleeps 2	Show prices
Club King, Club level, Guest room, Garden view, Pool access 25 m²King bed	Sleeps 2	Show prices
Club Twin, Concierge level, Guest room, 2 Twin/Single Bed(s) 25 m²2 × Twin beds	Sleeps 2	Show prices
Executive King, Larger Guest room, 1 King, Garden view 25 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Outdoor pool
Spa
Gym
Sauna

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Garden
Terrace

General

Non-smoking rooms

Activities

Children's playground
Tennis court

Location

Address
Ternan Avenue, Kampala, Uganda
2.7 km from the center of Kampala
Nearby landmarks
- Kasubi Tombs3.6 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.5332 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.0

Service9.5

Location9.0

Room quality8.5

Amenities8.5

Value for money8.5

Food and drink9.0

Muturi
Uganda · Solo · September 2026
9.0
+The food, the cleanliness, polite staff
jOSEPH
United States · Group of friends · August 2026
10.0
“Every vacation i will be coming down please however much full upmay you be never denie my reservatio”
+Through our travels my wife and i have never witnessed such qualitative breakfast thank you so much.
−Nothing could have been better everything was excellent
JPT2002
Couple · August 2026
2.0
“Finally ordered our lunch - but had to leave before it arrived”
+I went to have lunch on the back terrace with my wife, as I had a meeting at the hotel a couple of hours later. Arrived at 1200. Ordered at 1220. My wife ordered a wrap, and I ordered a simple noodle dish. Only about 6 guests in the whole place. 1245 no food. 1300: no food. Asked what is happening multiple times. Told me it is "on the way". 1315 no food. 1330 no food. 1345: No food and left. Takes 7 minutes to make a noodle dish at my favourite Thai restaurant. How long does it take to make a wrap? 5 minutes? Hopefully this was a "one-off," and it was not a special occasion. But really? What the hell is going on? We never got any kind of explanation, but multiple claims of "it is on the way" rang hollow. Will give the place a miss from now on.
rajarshi2016
Business trip · July 2026
10.0
“Ticks all the boxes”
+As my title mentions - The Sheraton Kampala ticks all the points and sometimes even exceeds them. Stayed there for 6 nights on a business trip recently. Bill was footed by my client, so have no idea of the tariff. One of the oldest hotels in the capital city (estd. 1938), it is spread over a vast area of 9 acres. The rooms are well curated and every possible amenity is provided. Breakfast is an elaborate affair. There are Indian dishes in the breakfast buffet - usually uttapam or idli - but you can always request for a masala dosa to be specially prepared for you. The young ever-smiling Ugandan chef Emma gladly obliges. For those pining for desi food, all restaurants offer a 'Taste of India'. The food was delish and ample for one person, to say the least. They have a strict no-smoking policy though. The only place you can smoke is at an outdoor corner on the ground floor. Uganda is largely a smoke-free nation - I hardly saw anyone smoking there. Lighting up in public places is not allowed. Highly commendable and worth emulating in India. For those looking to buy their tipple, walk down 5 minutes to the gas station down the slope. Have the Rolex (short for 'rolled eggs') - Kampala's
Marcus
United Kingdom · Couple · July 2026
9.0
“I would stay again in this hotel”
+Great location and facilities. Entertainments most evenings and good food, breakfast particularly good and a mix of African/Indian buffets in the evenings or Steak/Fish choices . Lovely gardens for a city centre hotel. Friendly and helpful staff.
invitarm
Business trip · May 2026
8.0
“Service staff attitude”
+The ambience is great, the coffees and pizza too but, the service stuff can be so intrusive, looking in your laptop and documents and getting unnecessarily personal which is disappointing. Some are gossipy and others flirtatious with guests, it's too much uncalled for friendliness especially the flirting.
Lavie_Idyllique
Business trip · May 2026
2.0
“Hotel's Reception Desk infested with crooks”
+This hotel's reception desk staffs are both inefficient and they also play sleaze when it comes to chek-in process. They are not upto the post and simply infested the area only to create customer dissatisfaction. Get them gone !
Fredah
Kenya · Solo · May 2026
9.0
+The staff are very professional
−The gym has old machines
Wumi
United Kingdom · Solo · May 2026
5.0
“The staff were very helpful and friendly”
+In a central location
−The rooms are too small and old
Prossyyoung
Family · May 2026
10.0
“Above & Beyond: A Perfect, Stress-Free Retreat❤️”
+I booked a stay at Sheraton Kampala Hotel for my sister as a much-needed break, and the experience exceeded all expectations from start to finish. From the moment I spoke with Richard the F/O manager, everything was handled with genuine care and attention. He kindly arranged a room upgrade and also helped organise a beautiful birthday surprise for her. The room was thoughtfully decorated, a cake was prepared, and the staff even came together during breakfast to sing and celebrate her birthday, which made her feel truly special and valued. My sister has been going through a particularly demanding, and this getaway was meant to give her a moment of peace. The hotel team delivered exactly that and more. She had a completely stress-free and restorative stay, and I’m sincerely grateful to Richard and the entire team for their warmth, professionalism, and kindness in making her visit so memorable, we shall see you soon.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

18 room types

Standard King, Guest room, 1 King, Botanical Garden view

Presidential Suite - Club Lounge Access

Diplomatic Suite, Club level, 1 Bedroom Executive Suite

Executive Twin, Guest room, 2 Twin/Single Bed(s)

Executive Room, 2 Twin Beds (Balcony)

Executive Room, 1 King Bed (Balcony)

Club Suite, 1 King Bed, Balcony

Deluxe Room, 2 Twin Beds (Balcony)

Deluxe Room, 1 King Bed (Balcony)

Standard Room, 1 King Bed (Balcony)

Standard Room, 2 Twin Beds (Balcony)

Junior Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Double Bed

One-Bedroom Junior King Suite with Balcony - Club Lounge Access

Standard Twin, Guest room, 2 Twin/Single Bed(s), Pool access

Club King, Club level, Guest room, Garden view, Pool access

Club Twin, Concierge level, Guest room, 2 Twin/Single Bed(s)

Executive King, Larger Guest room, 1 King, Garden view

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Activities

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews