Sheraton Centre Toronto Hotel

Name: Sheraton Centre Toronto Hotel
Address: 123 Queen Street West, Toronto, M5H2M9, CA

8.2Very good3,277 reviews

from $225.65 per night

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Hotel

123 Queen Street West · Toronto

Facilities at a glance

Free Wi-Fi
EV charging
Sauna
Room service
Daily housekeeping
Kids' club

About this place

Luxurious Downtown Toronto Stay Upscale Amenities: Enjoy a lavish experience with an indoor/outdoor heated pool, a modern gym, and a renovated 43rd floor Club Lounge. Elegant Guest Rooms: Relax in spacious rooms featuring a mahogany work desk, marble bathrooms, a flat-screen TV with in-room movies, and a coffee maker. Convenient Location: Explore Toronto with ease as the hotel is a stone's throw away from Nathan Phillips Square and CF Toronto Eaton Centre, and within walking distance of major attractions like the Metro Toronto Convention Centre and the Air Canada Centre. Ready to experience luxury in the heart of Toronto? Book your stay at the Sheraton Centre Toronto Hotel now.

Choose your room

Pick check-in and check-out to see live room prices.

23 room types

Choose your room
Room type	Guests	Show prices
Guest room, 1 Queen 26 m²Queen bed	Sleeps 2	Show prices
Guest room, 2 Queen beds 28 m²2 × Queen bed	Sleeps 4	Show prices
Guest Room, 1 King 28 m²King bed	Sleeps 2	Show prices
Club Lounge Access, 1 Queen, Premium Guest Room 28 m²Queen bed	Sleeps 2	Show prices
Club Lounge Access, 2 Queens, Premium Guest Room 28 m²2 × Queen bed	Sleeps 4	Show prices
Club Lounge Access, 1 King, Premium Guest Room 28 m²King bed	Sleeps 2	Show prices
Club Lounge Access, 1 Queen, Premium Suite 46 m²Queen bed	Sleeps 4	Show prices
Deluxe Guest Room, 1 King, City View 28 m²King bed	Sleeps 2	Show prices
Deluxe Suite, 1 King 46 m²King bed, Sofa bed	Sleeps 4	Show prices
Premium Suite Parlor, Sofa Bed Only 46 m²King bed, Sofa bed	Sleeps 2	Show prices
Premium Guest Room, 2 Queens, Nathan Philips Square View 30 m²2 × Queen bed	Sleeps 4	Show prices
Superior Guest Room, 1 King, Pool View 34 m²King bed	Sleeps 2	Show prices
Suite, 1 King Bed with Sofa bed 46 m²King bed, Sofa bed	Sleeps 4	Show prices
Club Suite, 1 Bedroom 46 m²Double bed	Sleeps 4	Show prices
Suite, 1 King 46 m²King bed, Sofa bed	Sleeps 4	Show prices
Superior Guest Room, 2 Queens, Garden View 34 m²2 × Queen bed	Sleeps 4	Show prices
Junior Suite, 1 King 34 m²King bed, Queen bed	Sleeps 2	Show prices
Club Room, 1 Queen Bed 28 m²Queen bed	Sleeps 2	Show prices
Club Room, 1 King Bed 28 m²King bed	Sleeps 2	Show prices
Club Room, 2 Queen Beds 28 m²2 × Queen bed	Sleeps 4	Show prices
Guest room, 1 King, Garden view 34 m²King bed	Sleeps 2	Show prices
Premium Guest Room, 1 King, Nathan Philips Square View 30 m²King bed	Sleeps 2	Show prices
Royal Suite, 1 King Bed, Club Lounge Access 74 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Parking
EV charging

Pool & wellness

Outdoor pool
Spa
Gym
Sauna

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Kids' club

Accessibility

Accessible
Elevator

Outdoor

Garden
Terrace

General

Pets allowed
Non-smoking rooms

Location

Address
123 Queen Street West, Toronto, M5H2M9, Canada
0.7 km from the center of Toronto
Nearby landmarks
- First Canadian Place0.4 km
- CN Tower1 km
- Scotiabank Arena1 km
- Rogers Centre1.2 km
- BMO Field3.4 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.23,277 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.8

Service7.6

Location9.5

Room quality7.9

Amenities7.7

Value for money7.1

Food and drink8.9

Meital
Canada · Group of friends · October 2026
6.0
+everything was very very nice staff in the reception was a bit rude overall great location
−staff in the reception was not welcoming at all may i say even patronizing
Kim
United States · Couple · October 2026
8.0
“Lovely stay but some things could have been better for the cost”
+Beautiful property with excellent views, comfortable beds, quiet hallways, very clean, excellent food, and convenient location. We were able to walk to the theater and the harbour tour. There was an event in the square that was fun to watch from our room. The valet was very sweet! The PATH is attached to the hotel so there are several convenience stores very close.
−The check in was rough. I bought an additional package that includes the parking, dinner credits, morning coffee and high speed WiFi but was not given any info about it. I called to the desk once we got in the room and they said it would be loaded on my card. I sent a message in the app about the WiFi not working and was told to choose the $14.95 WiFi and i wouldn’t be charged. When we went down the next morning to get coffee they said I didn’t have a necessary voucher. We went to the desk and they were able to tell me that I had it for one night not 2 which is impossible because it forces you to take it for every day you stay. Gave me the coffee coupons, told me that I should choose the even more expensive WiFi and would be all set. We had to leave to catch our boat so they said they were talking care of it behind the scene sit. Took a picture of my receipt. We will see what happens at check out. There was also no explanation of the layout of the hotel. There is nothing in the room either. So I had to explore to find the pool (3rd floor). There is zero help finding anything that wasn’t part of this hotel. For instance, there is a Tim Hortons right outside one of the doors but we w
Daniel
United Kingdom · Solo · October 2026
10.0
“Great stay. Though it was expensive for 1night, this was due to the marathon in Toronto.”
+Location. Clean. The building is spectacular.
−Nothing.
Kirstin
Canada · Solo · October 2026
10.0
+Everything. Location, lobby bar, staff, and room. Perfect stay, as usual.
Oludamilola
Nigeria · Couple · October 2026
7.0
“It was a pleasurable and enjoyable experience”
+Location was good. Good proximity to key sights and sounds of the city. The skyline views were really good. The backdrop of the Nathan Phillips Square was a plus. The club lounge on the 43rd floor was fantastic. And very courteous staff.
−The property is quite popular and hosts a lot of events making the lobby really really busy most times. The window curtains in our room were really worn out and clunky. It wasn’t a good first impression for a 5 star hotel. Some wallpaper in the bathroom near the sink seemed to be peeling off. Perhaps regular maintenance checks will help. But other than these, our stay was really peaceful and enjoyable
Marzanne
South Africa · Solo · October 2026
8.0
“Can recommend! Lovely stay. Convenient.”
+Location is great
Thomas
United States · Couple · October 2026
10.0
“Staff was kind enough to move us up a floor and upgrade to a suite after learning of the very noisy guests in the neighb”
+Well located
Helen
Australia · Group of friends · October 2026
7.0
“On arrival we asked if we could access our breakfast from 6.30am, we were told told kitchen opened at 7am and we could t”
+Location
−Lack of resources in room. Darkness in bathroom.
Marie-Pierre
United States · Solo · October 2026
6.0
+The staff was nice and really helpful. The rooms are clean and well kept.
−Not having internet access if not a member is outrageous, and I will make sure to remember not to stay at the Sheraton because of this really cheap policy.
John
United States · Couple · October 2026
9.0
+Location was great for everything we did. Breakfast selection was more than adequate. Staff was always helpful. Location on the ‘PATH’ is an advantage.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

23 room types

Guest room, 1 Queen

Guest room, 2 Queen beds

Guest Room, 1 King

Club Lounge Access, 1 Queen, Premium Guest Room

Club Lounge Access, 2 Queens, Premium Guest Room

Club Lounge Access, 1 King, Premium Guest Room

Club Lounge Access, 1 Queen, Premium Suite

Deluxe Guest Room, 1 King, City View

Deluxe Suite, 1 King

Premium Suite Parlor, Sofa Bed Only

Premium Guest Room, 2 Queens, Nathan Philips Square View

Superior Guest Room, 1 King, Pool View

Suite, 1 King Bed with Sofa bed

Club Suite, 1 Bedroom

Suite, 1 King

Superior Guest Room, 2 Queens, Garden View

Junior Suite, 1 King

Club Room, 1 Queen Bed

Club Room, 1 King Bed

Club Room, 2 Queen Beds

Guest room, 1 King, Garden view

Premium Guest Room, 1 King, Nathan Philips Square View

Royal Suite, 1 King Bed, Club Lounge Access

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews