Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 54 reviews.
Denise
United States · Couple · May 2025
“Unresponsive host makes the entire guesthouse a poor option- look elsewhere”
+Any of the good points of this guesthouse are negated by the terrible host. The location is very good, and the rooms and kitchen are obviously recently renovated (though the kitchen is missing basic tools, the private bathroom has a mildew smell, and host refuses access to heating/AC controls)
−I had read previous visitors' issues with this host, and I experienced them too. I've traveled and worked in the travel tech space for many years- this is the worst host since a Guatemalan hostal owner locked me in the lobby until I paid him more money. After booking my room, I was sent an auto-message explaining the MANY rules to checking in; 1 rule was that I must pay the tourist tax via a link, which the host would send the day before check-in. It was never sent. I messaged, WhatsApped, and emailed to ask, but no response. The next morning, I did not receive any check-in information (including the address!) OR the tax payment link, so I messaged, WhatsApped, and emailed again. No response. My flight departed at 8am, and I tried again. No response. At 11am (while in-flight) I finally received a WhatsApp telling me how to check in, and to "leave the tourist tax in cash." It was obvious they had forgotten I was arriving. When we arrived at the ensuite double room, it was very cold (early March and a rainstorm) and the bathroom smelled like mildew/wet dog. There is heating...BUT NO REMOTE TO TURN IT ON. I WhatsApped the owner again telling him it was very cold and needed the remote.
Kanikowska
United Kingdom · Couple · March 2025
+Localisation is perfect.
−There should be information that is on 4th floor.
Matai
Denmark · Couple · March 2025
−The room was very dirty. It was disappointing. The whole apartment, toilet and kitchen was dirty as well with result to make the experience every time we were getting back to the apartment, just not nice!
Steven
United States · Couple · March 2025
“Location good, our first time staying in a shared apartment and shared bathroom, almost hostel like.”
−There were 2 sets of numbers on the panel. We sorted it out to get into front entrance, also needed to hit # sign to activate lock.
Tina
Germany · Solo · February 2025
“SCAMMER - DO NOT BOOK!”
+SCAMMER - DO NOT BOOK
−SCAMMER - DO NOT BOOK! I had no running water anywhere in the apartment! I arrived late evening and was surprised to see the apartment is not at all the apartment in the pictures (see my uploaded pictures to compare)! But much worse than that - I only had water for a few hours upon arrival very late in the evening. The next day there was no water in the apartment. I contacted the host and he told me "the city is working on the pipes and the water will return later in the day". When there still was no water after 19.00 in the evening, I asked the store on the ground floor and was told they had had water all day - no issues at all! I contacted the host again (he does not answer his phone, only texts via whatsapp) but as of that message I have yet to hear from him. Not knowing if I would be able to shower, have a tea or flush the toilet any time soon, I booked a new place to stay. This host has denied my request through booking.com to return even part of the price I paid for the room. It seems he doesn´t think running water is a basic service he should be offering... TOTAL SCAM! DO NOT BOOK
GLENIS GUERRERO
Venezuela · Couple · March 2025
+La ubicación
−La cerradura de la puerta de la habitación tenía truco para cerrar. Deberían cambiarla.
Davide
Italy · Couple · March 2025
“Terribile”
+Solo la posizione, ma c'è ne saranno tante altre migliori.
−Nella stanza invece del letto matrimoniale abbiamo trovato un divano letto con un materasso alto non più di 5 cm. Ma il peggio è stato, la maniglia della doccia del bagno rotta sin dal primo giorno, dopo aver sollecitato, ci era stato risposto che sarebbero venuti ad aggiustarlo, abbiamo riprovato a contattare l host senza ricevere più risposta e dopo 7 giorni di soggiorno c'è ne siamo andati per come l abbiamo trovata.
JULIE
France · Couple · March 2025
−Ne louez pas de chambre dans cet appartement : nous y sommes allés en hiver, le chauffage ne fonctionnait pas, ni dans la chambre, ni dans la salle de bain. La douche est cassée, tout les jours c'est 10 minutes pour arriver à lancer l'eau et on ne peut pas régler la température : bouillante ou froide. Les espaces ont l'air propres mais on a trouvé une chaussette sale sous notre lit. Nous avons essayé de joindre le propriétaire à plusieurs reprises mais il n'a jamais répondu... C'est honteux. Booking a fait l'effort d'un avoir de 20% mais devrait plutôt supprimer ce logement. Nous ne sommes pas les premiers à être extrêmement déçus. Certes le logement n'est pas très cher mais j'ai toujours voyagé dans des logements peu cher et celui-ci est le pire que j'ai vu !
Andre
Germany · Couple · March 2025
+Ausgezeichnete Lage im Herzen der Altstadt und entsprechend gute Anbindung an das Verkehrsnetz. Das kulturelle und kulinarische Herz der Stadt.
−Ehemals große Wohnungen, die zu gemeinsam genutzten Appartments umfunktioniert wurden, eignen sich eher für größere Gruppen, Menschen die einander kennen. Die Zimmer sind oft, so auch hier, hellhörig und lassen die Privatsphäre auf das Minimum der selbstbewohnten Zelle schrumpfen. Gemeinschaftsbereiche gehören in der Regel denen, die zuerst vor Ort waren.
Ewa
Poland · Couple · March 2025
“Polecam to miejsce!”
+Świetna lokalizacja, łatwy dojazd metrem. Łatwy self check inn. Wygodne, duże łóżko. Na wyposażeniu materiałowe półeczki na drobiazgi oraz wieszaki do rozwieszenia kurtek. Wygodna, duża (wspólna) łazienka (chyba dzielona przez 3 pokoje). Na wyposażeniu suszarka do włosów. Wygodna, duża, wyposażona kuchnia z aneksem jadalnym.
−Brak możliwości pozostawienia bagażu. Bardzo mało miejsca na podłodze, żeby móc rozłożyć walizki. Trochę więcej miejsca było pod dużym oknem balkonowym, ale było ono zasłaniane tylko okiennicami, otwieranymi do środka. Uniemożliwiało to rozłożenie w tym miejscu walizki.