Shandon Hotel

5.0Fair2,396 reviewsSee rooms

Guest house

36-38 Church Road · Richmond upon Thames

Facilities at a glance

Free Wi-Fi
Parking
Daily housekeeping
Non-smoking rooms

About this place

Convenient Location Located just a few hundred metres from Richmond Station and the town centre, the Shandon Hotel offers easy access to all of Richmond's attractions, bars, and restaurants. Modern Amenities Enjoy clean and stylish rooms equipped with LED flat-screen TVs, comfortable beds, and elegant bathrooms with granite surfaces and chrome fittings. Exceptional Service With a 24-hour reception and multilingual staff fluent in English, Romanian, and Slovak, the Shandon Hotel ensures a seamless and welcoming stay for all guests. Book your stay at the Shandon Hotel now for a perfect blend of convenience, comfort, and quality service.

Choose your unit

Pick check-in and check-out to see live room prices.

7 room types

Choose your room
Room type	Guests	Show prices
Economy Double Room Double bed	Sleeps 2	Show prices
Basic Single Room with Shared Bathroom 10 m²Twin beds	Sleeps 1	Show prices
Standard Triple Room 25 m²Twin beds, Double bed	Sleeps 3	Show prices
Double Room 18 m²Double bed	Sleeps 2	Show prices
Small Double Room 12 m²Twin beds	Sleeps 2	Show prices
Twin Room 17 m²2 × Twin beds	Sleeps 2	Show prices
Superior Double Room 20 m²Double bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Services

24-hour front desk
Laundry
Daily housekeeping

General

Non-smoking rooms

Location

Address
36-38 Church Road, Richmond upon Thames, TW9 1UA, United Kingdom
0.1 km from the center of Richmond upon Thames

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

5.02,396 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness5.1

Service8.6

Location8.6

Room quality5.6

Amenities6.1

Value for money7.6

Food and drink6.1

Klistian
United Kingdom · Couple · October 2026
10.0
+Very good
−Everything
Alex
United Kingdom · Solo · October 2026
5.0
+Location
−Building work going on, no attention to detail in rooms
Valentina
United Kingdom · Solo · October 2026
8.0
“Perfect place if you want value for money”
+This hotel was being renovated when I stayed here, but we had no issues at all. The rooms we stayed in were very nicely done up. The staff was lovely and super accommodating. Had no issues at all
−Nothing the place is great value for money
Luca
United Kingdom · Couple · September 2026
5.0
“Restless night”
+Great location and friendly staff
−Tiny room and bathroom, not very comfy pillows and no aircon. You go up the stairs through a building site which is so loud and dusty, you could argue that it shouldnt be open. A lot of money for just a basic room
Josh
United Kingdom · Couple · September 2026
7.0
“Somewhere to lay our heads and did the job. But would have expected a bigger room for what we paid.”
+Great location.
−Due to maintenance we were put in a tiny room and during a heatwave was quite claustrophobic.
Burke
United Kingdom · Solo · August 2026
5.0
+Bathroom , clean and new . Tv was situated well .
−Carpet worn and no coffee making facilities . A bit noicey
Bridget
United Kingdom · Couple · August 2026
1.0
“Wasted £93 on the room and £25 bond. My daughter and myself couldn’t stay there so we had to find somewhere else at shor”
+Didn’t like the property at all
−Everything It was apparently under refurbishment but it was awful. There was an awful smell of cigarettes in the room. The bed was as hard as bricks The pillows were as thick as the pillow case cover!! It had no tea making facilities There were massive gaps in the carpet and big holes on the stairs. The window in the room the latch was broken I didn’t feel safe staying there
Warrick
United Kingdom · Solo · August 2026
8.0
“Tidy clean and friendly staff”
+Room was clean and tidy and the staff were friendly and helpful
−Car parking was a challenge and when I went to leave in the morning I had been boxed. The staff member quickly resolved this though. Thanks.
Pete
United Kingdom · Solo · August 2026
4.0
“A Last Resort”
+Great location. The staff were friendly enough and attentive (when required!)
−Would have been nice for a heads up of the decorating works going on in the communal stairway. Also, very noisy buildings works across the road. The room itself had no fan or kettle, for which we had to ask for, after an evening of melting in the heat. The so-called double bed was pretty much a king-size single! (1300mm wide!) The pillows was so flat and had a smell, as did the towels. But the worst part was the smell of the drainage system in the bathroom first thing in the morning! Fair enough, the hotel is undergoing a major face-lift with the cosmetics of the decor inside, but they really really need to sort the drainage system out in the building too, cos it's proper rank!
Carlos
Luxembourg · Couple · August 2026
3.0
“Not good for the moment, hope it improves after the work”
+Great location
−They are doing works on the hotel, this was not notified. The mattress is super hard and old. There was a gap under the door and let a lot of light to pass during the night. There was also a light sewage smell.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your unit

7 room types

Economy Double Room

Basic Single Room with Shared Bathroom

Standard Triple Room

Double Room

Small Double Room

Twin Room

Superior Double Room

What this place offers

Internet

Parking

Services

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews