Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Albert
United States · Couple · September 2026
10.0“Excellent location near Gothic quarter and historic sites with unparalleled service and food quality.”
+Great location and outstanding service
−A bit pricey.
A from Moray
United Kingdom · Family · September 2026
10.0“Perfect place to stay in Barcelona. Relaxing, welcoming, and meticulous attention to detail”
+Everything was perfect. We felt very welcomed and valued as guests by every hotel team member that we came in contact with. Transport to and from the hotel as organised by the hotel team was very efficient. The attention to detail in all aspects of our room and stay was second to none. Breakfast was delicious and served in a friendly and relaxing way. Our room was meticulously clean and very well serviced throughout our stay. Location was spot on for our needs and our room was quiet. When we arrived the manager in charge took the time to go over the area with us on a map highlighting things we might wish to see which we found to be very helpful throughout our visit. The pre-visit communication was also very good.
−not applicable, everything was perfect.
Julia
Uzbekistan · Solo · August 2026
10.0“I am staying at this hotel for the second time, and I chose to return precisely because I had such a wonderful experienc”
+I especially liked the hotel’s stylish design, impeccable cleanliness, excellent location, and very polite staff. I would also like to highlight the personalized approach to guests and attention to detail.
grantcH1435UE
Group of friends · August 2026
10.0“Excellent”
+Service was excellent, especially Sandra! She made our visit extra special.
JLR1211
Couple · July 2026
10.0“Loved it”
+We spent one night here and wish we could have extended. Great small hotel!
Tjt1234
Couple · July 2026
10.0“This is an amazing find “Picasso’s studio”.”
+Ask for a quick tour on checkin! They walk you through Picasso’s studio and the Lego replica of the hotel! Staying at The Serras in Barcelona wasn’t just the best hotel experience of our Europe trip , it became one of those rare places that feels like home the moment you walk in. We’ve stayed in plenty of five‑star hotels, including some big names in Italy, but nothing came close to the warmth, care, and genuine connection we felt here. From the moment we arrived, Santiago and his team treated us like family. Not in the scripted, polished way hotels sometimes do , but in a real, human way that made every interaction feel sincere. Even when travel got a little rough, they were right there with us, steady and kind. Breakfast became one of our favorite parts of the day because of Sandra. She has this incredible ability to make you feel seen and welcomed, even in a busy room. Watching her coach Rubén , who is clearly becoming a superstar under her wing , was honestly touching. You can tell this hotel invests in people, and it shows in every detail. And then there’s the rooftop. The restaurant on the deck became our little escape , beautiful views, amazing food, and that perfect Barcelo
J4485SXjeffg
Family · July 2026
10.0“Serras Barcelona is an awesome boutique hotel”
+Great boutique hotel. Very small and intimate. In Gothic quarter right across from the harbor. Excellent service and staff. Great rooftop restaurant with rooftop bar and pool. Great views of the city from there!! The breakfast was awesome every morning, Great buffet with optional hot fresh cooked food. The breakfast manager, Sandra, was awesome. Her attention to detail and excellent service was 5 star. She was fantastic and made breakfast even more enjoyable.
tdgrubb74
Family · July 2026
10.0“Doesn't get much better than this”
+Where to begin?!? Upon our arrival, the staff opened the doors for us and we were then greeted with a cold glass of cava, a refreshing wet towel to wash our hands and face, and fresh dark chocolate. (This was just during check-in.) Our room was not ready yet, but they held our luggage, gave us a quick tour of the facility and led us to the rooftop bar. We enjoyed a nice lunch at the rooftop restaurant and then was escorted to our room. The next morning, we enjoyed a nice breakfast in the downstairs dining area and was met with the most wonderful server, Sandra. She was absolutely my favorite part of this hotel. She LOVES her job and taking care of her clients. She lovingly refers to the restaruant area as her "queendom" and it is so fitting. Our initial stay was only for two nights prior to a cruise. Once we checked-out and arrived on the ship, I realized I had left money in the safe in our room. I contacted the hotel and they had already tried to reach me to let me know about the left items. They held everything for me until our ship arrived back a week later. Once we got off the ship, I stopped to grab the items we left and of course had to see Sandra. She immediately prepared me
demoyafoundation
Family · July 2026
10.0“Beautiful Find!!”
+Our stay was amazing! The staff was very attentive, friendly and very accommodating with the kids. Service, restaurant recommendations were on point. Sandra the breakfast manager was very nice, efficient always had a smile on her face and made sure we received whatever we wanted to eat. She is exceptional. This hotel is a small GEM.
kellydS388UD
Family · July 2026
10.0“Above and beyond”
+Everything about this hotel was excellent. Staff were friendly and really went above and beyond. I have to give an extra shout out to Sandra the breakfast manager. As soon as she saw us, coffee and breakfast for the kids was already on the way! She made mornings a whole lot easier! Thank you Serras for a fabulous stay.