Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 160 reviews.
653lewisa
Couple · April 2026
“Great Hotel”
+We had a really amazing stay at Serenity Alpha Beach. The food was amazing, the shows were funny, the animation team was really friendly and entertaining and the variety of activities were also great. One member of staff especially stood out for us. Mahmoud (the guy in the picture) , who worked at the Lobby bar, was always really friendly, quick with the drinks and also with a joke. He made our stay even more enjoyable. The only downside in the hotel, were the parrots who were entrapped in a small cage. Not only did we feel really sorry for them, as they are birds that should be free, but furthermore they were really loud, especially in the morning, and on top of that, certain hotel guests were extremely disrespectful and harassed the birds. Overall however I can only recommend this hotel to anyone who wants a relaxing and fun holiday.
janicedU592TY
Group of friends · April 2026
“Brilliant holiday!!”
+Absolutely loved our time here! The hotel was great and the staff were super friendly and helpful. Mahmoud our waiter was fantastic!! The Animation Team were brilliant! Loads of activities to chose from during the day and at night.
625sofiek
Couple · April 2026
“Great vacation!”
+I had a wonderful stay at Serenity Alpha Hotel and would definitely recommend it to anyone looking for a relaxing yet active holiday in Egypt. The hotel is beautiful, with well-maintained gardens, clean and comfortable rooms, and a lovely beach area that creates a perfect atmosphere for relaxation. One of the highlights of my stay was definitely the animation team. They were incredibly friendly, energetic, and always made sure guests felt welcome and included in the daily activities. The team created a great atmosphere around the pool and the beach throughout the day. I especially enjoyed the fitness program organized by the animation team. There were many different activities such as aqua gym, stretching, yoga, and other group fitness sessions. It was a great way to stay active during the holiday while also having fun. The instructors were motivating and professional, and the activities were suitable for people of all fitness levels. Overall it was wonderful stay.
U7061TOandreav
Couple · April 2026
“Alphamazing!”
+Just got back from Serenity Alpha Beach and had a lovely experience. Great check in on arrival and room accommodated all of our needs, especially as I'm disabled. Room a little tired, but immaculately clean, and our daily cleaner couldn't do enough for us (room 1020), including funny and brilliant towel designs daily. The waiters, pool guys (top pool, which is heated) and staff were second to none and work so hard and always with a smile on their faces. The Animation team, made us soooooo welcome, checked everyday that we were ok and happy with everything and worked tirelessly to make everyone happy. Big shout out to Katelyn, who was funny, engaging, hardworking and just brilliant! Thank you! Faye, Dahlia, Jules, and all the lads on the team who were just as great. They just couldn't do enough for everyone and it made our experience here even better. The food was plentiful and heaps of choice, although I didn't feel it was particularly catered for English tastes so I struggled a bit. This hotel is steep and if you have trouble with walking far, I probably wouldn't recommend...there are also no lifts here so worth requesting a ground floor room! All in all a great holiday!
M2113PNpedrof
Solo · April 2026
“Consistent Quality and Great Hospitality Every Time”
+This was my fourth stay at this resort in Makadi Bay, and it keeps getting better every time. The facilities are great and always very well maintained - everything is spotless, and the gardens are beautifully cared for. Each morning you can see the staff making sure everything is neat and perfect. The buffet food is excellent, with plenty of variety and very good quality. The themed restaurants are also nice, but I personally prefer the buffet for its range and consistency. The staff are as friendly and helpful as always, showing genuine Egyptian hospitality at its best. The animation team, in particular, has really improved compared to previous years. They create a fun, positive atmosphere, engaging guests in a respectful and professional way. A special mention to Katlyn and Dahlia - only because I happen to talk with them more, but the entire team was truly impressive. Even the staff promoting the extra services, like spa or diving, are polite and never intrusive. Overall, this resort remains one of my top choices - always a pleasure to return!
terris71
Couple · March 2026
“Been to Egypt 34 times and will definitely return”
+Hotel is situated around half an hour from the airport (depending on driver). Nowhere to walk out to, but that suited us for what we wanted, relax! There are some shops on the complex. Some of the rooms/hotel decor are worn/dated BUT it is spotlessly clean. Food was really good in the buffet restaurants, always something you'd fancy. There are various restaurants apart from the usual buffet, but we only tried the Barroco restaurant, which is not part of the all inclusive. The food and staff were really lovely, but it was REALLY hot in there. We would have stayed longer if it were cooler and made an evening of it, but it got too much so we left. Bar and restaurant staff work so hard to make this resort special for each person. We were wondering if the size of it would detract from the 'personal touch', but once you find your place, the pool, bar & beach staff make it special for you. The animation staff work tirelessly for 13 hours a day. A special mention to Katalina (Katlyn). She was friendly, funny and very warm. A really lovely young lady. Wonderful snorkelling. I have been to Egypt over 30 times, and we would definitely come back.
Angie197008
Couple · March 2026
“First time Egypt - not the last”
+Just returned from 10 days at Serenity Alpha. Long post but full info Following reading some of the previous reviews before going was mixed at how our holiday would be, all I would say is go with an open mind and you will have a very nice holiday. Firstly, I'll talk about arriving at Hurghada airport - Absolute cattle market is the best way to describe. We got our visas in advance so didn't have to wait on these. Joined the queue for passport control and wow it took forever. Finally our turn and they didn't even ask for the visa?? We went with Easyjet holidays and booked private transfer to hotel. Finding this was not great and to be honest the price we paid, the transport wasn't fantastic - minibus with no air con on. But rather than book that way you can book directly. Anyway, on to hotel. We arrived late evening (just after 8pm local time). Check in was simple and all relevant information given. We were given a map of the grounds with a lot of printed information such as bar/snack bar/restaurant opening times etc and then taken to room with cases. On arrival to room the porter showed the room and opened patio doors to point out where main restaurant, pools and beach area were in
Explore11332977346
Couple · March 2026
“Do not stay here at risk to your health.”
+The place is a tired in need of a complete renovation and debugged as we are in hospital with legionares disease.
126lucindac
Couple · March 2026
“Favourite Hotel in Hurghada!”
+We have just returned from a wonderful week in Egypt. We stayed at Serenity Alpha Beach with an All-Inclusive deal. The hotel is set in beautiful grounds with gorgeous, well-maintained gardens and native plants, birds and flowers. The staff/Animation Team can’t do enough to help and were so polite and hardworking, as well as fun and upbeat. The private beach has a pier which you can swim off with amazing snorkelling - so many beautiful fish and corals. There was an excellent selection of foods and always a lot of choice, too. We enjoyed breakfast at the beach restaurant every day, which was a lovely venue set on the beach front. Our room was very big, housekeeping made our towels into different things each day including a boat, a swan, a flower and birds. The water was nice and hot, the AC probably needs servicing but we were barely in our room apart from to sleep. The towels and bedding were immaculate and the mattresses and pillows were of very good quality. The whole of the hotel was well maintained, clean and looked after. It really was a wonderful stay, the only thing we didn’t like was coming home!
G9068REmartinb
Group of friends · March 2026
“Fantastic holiday”
+Had the best 11 night stay at this wonderful hotel! Food and drink was amazing the server Mahmoud was excellent and couldn’t do anything more to make sure we had a wonderful time! The room was excellent!! And the cleaner dose a amazing job. The animation team are excellent! Shout out to Fey, koko, katlyn and hesham all amazing 😊 Keeping us entertained every day!