Serena Village

Name: Serena Village
Address: Carretera 106, Punta Cana, La Altagracia, 23000, Punta Cana, 23000, DO

4.8Fair20 reviewsSee rooms

Hotel

Carretera 106, Punta Cana, La Altagracia, 23000

Facilities at a glance

Parking
Airport shuttle
Gym
Elevator
Terrace
Pets allowed

About this place

Private Beach and Outdoor Pools Enjoy a day at the private beach or take a dip in one of the 10 outdoor swimming pools at Serena Village. Convenience and Services From wedding services to tour assistance, the hotel offers a range of amenities including a picnic area and beach bar for ultimate relaxation. Comfortable Accommodation Individually furnished guestrooms with private pools and Tempur-Pedic beds provide a luxurious stay. Kitchens with full-sized appliances and balconies ensure a comfortable experience. To book your serene stay at Serena Village in Punta Cana, visit our website today!

Choose your room

Pick check-in and check-out to see live room prices.

3 room types

Choose your room
Room type	Guests	Show prices
Basic Apartment, 1 Bedroom, Kitchen, Pool View 74 m²Queen bed, Sofa bed	Sleeps 4	Show prices
Premium Apartment, 2 Bedrooms, Kitchen, Garden View 78 m²Queen bed, 2 × Twin beds, Sofa bed, Futon	Sleeps 7	Show prices
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View 85 m²Queen bed, 2 × Twin beds, 2 × Futon, Sofa bed	Sleeps 8	Show prices

What this place offers

Parking

Transport

Airport shuttle

Pool & wellness

Accessibility

Accessible
Elevator

Outdoor

Private beach
Garden
Terrace

General

Pets allowed

Activities

Children's playground

Location

Address
Carretera 106, Punta Cana, La Altagracia, 23000, Dominican Republic
7.9 km from the center of Punta Cana

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

4.820 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.

Verified traveler
May 2021
4.0
+The property charges separate for electric and they don’t advertise it on their site, later went to Pool and it was dirty and full of leaves, they don’t fumigate so prepare for mosquito bites
Verified traveler
August 2020
2.0
+They wanted to charge for internet and electricity. Do not stay here.
Verified traveler
June 2020
2.0
“My worst stay”
+First of all be prepared to pay cash. These are condos and 20 minutes from any beach. Beware the photo shows a beach and nothing tells you that it’s not on the beach. I didn’t look at the map as that’s the only indication that it’s not beach front. There was no restaurant on the property. There was no gas in our unit so we couldn’t cook as well as the lighter they gave us didn’t work so even if we had gas the stove wouldn’t light. No hot water for showers! The bed in the secondary bedroom was terrible. Very old spring style mattress, if you need a good mattress, this isn’t it! Oh I almost forgot, you need to pay I advance for electricity which was another $10. There was nothing to warrant a resort fee but they charge one. I would never stay here again or recommend this place to anyone!
CARLOS
December 2019
10.0
+Bien
Verified traveler
Family · August 2019
10.0
+Safety, prompt response from management and staff, and excellent communication with the security guards. Two thumps up.
Verified traveler
June 2019
6.0
“Not value for my money”
+Futton not comfortable, not provide soap for shower, surprise charges like power and fee for person. Hotels.com promote $30 per night at the end with all extra fees I was paid $100 per night
M Carmen
May 2019
2.0
+El anuncio es una estafa no está en la playa. Todavía me deben el dinero que deje en depósito para la reserva y hace más de 10 días q me lo debían haber resuelto. No anunciar este lugar como punta cana, es falso, no hay playa , están de obras todo el complejo desde las seis de la mañana no se podía dormir. Nos fuimos el primer día, es deprimente
Luis Alberto
April 2019
10.0
“Muy privado, atentos y cordiales.”
+Muy tranquilo, super cómodo, bonito. Y agradable, muy atento los administradores del complejo.
Aileen
March 2019
2.0
“La peor opción lugar con cucarachas”
+Dejo este comentario porque no quiero que nadie viva la horrible experiencia que viví en mis vacaciones en este lugar. Seré directa no reserven aquí al precio que le da la app de Hotels no es el precio final. De $270 que decia terminamos pagando $600. Deben de añadirle $30 más por noche. La luz es aparte, estimen adicional $5.00 por dia de estancia. Adicional que los apartamentos no estan limpios, las camas incómodas y hay una invación de cucarachas. Tuvimos que comprar detergentes para limpiar todo. Fui con mi familia y le llamamos al apartamento "la casa de papel" Se nos desprendió de la pared un gavetero y a un gabinete se le cayo una puerta de la nada. Mi esposo tuvo que arreglar ambas cosas. Ya saben la perfecta excusa para retener el depósito que te cobran al reservar. Que de hecho nunca lo devolvieron. Les aseguro si se hospedan se van arrepentir una y mil veces. El administrador de este lugar pésimo y poco profesional. Suerte!
Verified traveler
March 2019
2.0
+Hola todavía no nos devolvieron el depósito y no hay internet no agua y poca iluminación el complejo

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets are welcome

Facilities at a glance

About this place

Choose your room

3 room types

Basic Apartment, 1 Bedroom, Kitchen, Pool View

Premium Apartment, 2 Bedrooms, Kitchen, Garden View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

What this place offers

Parking

Transport

Pool & wellness

Accessibility

Outdoor

General

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews