Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 197 reviews.
Evridiki
United States · Group of friends · June 2026
+Really nice apartment and the check-in process after staff hours was much easier than anticipated.
−We were there for a week and there was no housekeeping.
Darius
United States · Couple · June 2026
“Really enjoyed my stay, I will be back.”
+Everything
−N/a
Mason
United States · Couple · June 2026
“It’s very comfortable to stay at”
+A lot of space in the apartment, good amenities
−Nothing, was pretty good
Steve
United States · Couple · May 2026
+The one bedroom apartment we rented was fantastic. Very clean, well provisioned including some good coffee. Parking under the building was convenient ($35 for two nights) and in the shade which is good for Phoenix in the summer. Great sheets, comfortable bed, nice shower - all you need in a place to stay.
−Check-in was really wonkey. There were a couple of young folks at a folding table in the lobby. Did not look professional and seemed confused. They just did not seem to have a grasp on hospitality and procedures. We felt very "on our own". There were not departure procedures so that was a bit awkward as well. The link to the "check-in procedures" sent via email led to a dead link.
James
United States · Solo · May 2026
“Modern but annoying”
+Clean, convenient location, pool.
−Annoying check in process (digital), parking was pay-parking which was not indicated on the main page on Booking.com (you had to open the sub-menu to see, the main menu just said “parking”)
Andrea
United States · Solo · May 2026
“Great stay for the price but $20 per night parking is ridiculous”
+Fully furnished apartment, very quiet and the bed was cozy. Check-in was easy. I did not use any of the community amenities since my stay was short.
−Paying for parking!! Approx $20 per night.
Robert
United States · Couple · May 2026
“Apartment was nice, but it would be helpful to just email the instructions and be more clear”
+It was clean
−There was no clear check in. I was emailed a link for instructions to check in, but at arrival the link did not work. There was a 24/7 phone number that also did not work. A tenant let me in and I was able to check in, but I was charged twice! It was only supposed to charge me the 150$ hold but it threw an additional 500$ on my card. I’m still working it out with the hotel. Not to mention the body soap and lotion bottles were empty, and no staff to help with either.
Alona
United States · Couple · May 2026
+The apartment was clean and comfortable, and complex had all the necessary amenities. I really enjoyed my stay.
Kitchen
United States · Couple · May 2026
“Safe, Great location, Very nice apartment!”
+Safe, location , clean , amazing staff , easy check in and check out. This was my first solo trip and I want to give a huge shout out to the property manager Marquis. He was so hospitable and protective. He made me feel at ease coming and going and greeted everyone with a smile.
−No complaints
Brandon
United States · Family · May 2026
“great overall experience. would recommend for stays of over 5 days”
+it was a great location in midtown with easy access to transportation. the room was spacious and well appointed, particularly for longer stays.
−the directions could have been a bit clearer as to location of entrances and elevators and the layout of the room, but it was ultimately undertandable