Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Gary
New Zealand · Solo · October 2026
“We had an awesome stay at this lovely ryoken. It was the highlight of our 2 week visit in Japan. The staff were extremel”
+The property was in an excellent location and a short stroll to all the onsens. We loved the traditional rooms that were spacious and light. It was extremely clean and tidy and the staff were awesome - so friendly and willing to assist at all times.
−There was nothing we didn’t like.
Riley
Canada · Couple · October 2026
“The staff made this place special. They were so friendly. The food was absolutely amazing and all other facilities were”
+Location was perfect. Within 5 minute walk of multiple Onsens. Super clean property with private onsens that did not required reservations. Food was to die for with comfortable beds and great A/C. All around the stay was exceptional.
−Nothing I didn’t like.
Yong Sheng
Malaysia · Couple · August 2026
“Perfect place to stay for your kinosaki trip. Its close to the most center place of every bath houses so you don’t have”
+We like every bit of the stay. Asuka, the staff who has been very attentive and nice to us has made our stay extra pleasant. She throughly explained everything to us, from how to navigate kinosaki to all the food being served to us for the kaiseki set we ordered. She communicated well with us with English, and we are pleased and happy that the other staff who finds out we aren’t Japanese spoke English with us as well. We do like that Sensui offered 2 private bath that require no reservations, just walk in if you need to when it’s available and we enjoyed a good bath there before bed and after strolling kinosaki town. Unlimited coffee and tea are available at the lounge too. There’s also free sake tasting from 6-10pm. We are given a pass to all attractions in kinosaki, a basket, yukatas, towels, socks and sandals so we are able to visit all the public bath houses in kinosaki.
−Nothing
takagi
Japan · Couple · October 2026
“良い思い出が作れました”
+スタッフの皆さんがとても親切で、配慮が行き届いていたし、料理もとても美味しくて大満足！ お部屋もとても綺麗でした
−特になし
Togo
Japan · Couple · October 2026
“最高”
+予約制のサウナが神
kuria
Japan · Couple · October 2026
“最高でした”
+電話対応からフロントでの対応、こっちからの無理なお願いをしたのにも関わらず全て丁寧に対応して頂きました
−なし
岩﨑
Japan · Couple · October 2026
“よかったね”
−但馬牛のコースだったので仕方ありませんが、海辺なので、魚貝がもう少しついていてほしかった。
eliya
Israel · Couple · September 2026
+We had a wonderful stay here! The location is excellent , only about a 7-minute walk from the train station and just a few minutes on foot from the public onsens around town. Our room was spacious and very clean, and the futon beds prepared for us were incredibly comfortable and cozy. We also really enjoyed the hotel’s private onsens, which are available for guests to use freely, and ended up using them several times during our stay. We chose to have the traditional dinner at the hotel one evening. While the food itself wasn’t quite to our personal taste, the experience was made so special by Phoo, our waitress. She was incredibly kind and lovely, and even wrote us a handwritten note that genuinely touched us. It was such a sweet and memorable gesture. Kinosaki is a beautiful and special place, and staying here was the perfect opportunity to slow down and relax in the middle of our trip through Japan. We had such a lovely time and are very happy we chose to stay here!
Pauline
Japan · Solo · August 2026
“Très bon séjour”
+Service impeccable, le personnel est vraiment aux petits soins pour ses clients. Nous avons testé le petit-déjeuner qui était plutôt copieux. L'emplacement est parfait pour aller tester les différents onsens qui parsèment la ville. Je recommande.
−La barrière de la langue nous a empêché de bien comprendre si les bains de l'hôtel était payant seulement si on voulait les privatiser à une heure précise ou si c'était tout le temps. Du coup, nous n'avons pas osé les utiliser. Après nous étions là surtout pour les bains publics donc bon... On aurait aussi apprécié que les futons ne soient pas rangés pendant que nous prenions le petit-déjeuner. Il n'était que 8h et on aurait bien aimé se rallonger un peu après manger.
AKIYO
Japan · Solo · August 2026
“感想”
+館内や、室内は清潔でとても良かった。 スタッフの接遇や、メッセージカード、手作りのお勧めファイルなどおもてなしへの配慮が伝わった。
−ベッドが固く寝付けなかった。また、ベッドメーキングも掛け布団のシーツが袋タイプでなく、布団を覆い下シーツと共にマットレスの下に挟み込む方法なのでベッドに入る時、シーツがバラバラになり不快で余計寝付けなかった。 食事も創作料理であったが、夕食など2時間以上かかった割にもの足りなかった。地元の食材を普通に食べたい。