Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Lourdes
Puerto Rico · Solo · May 2025
“Very good”
Jurgita
United States · Couple · May 2025
“Not recommended”
+Location is great, outside us beautiful, staff is friendly and helpful.
−This place has potential to be great but they should not rent it out while trying to renovate. Renting rooms with strong smell, covered in mold and trying to cover up with spray?? Staff tried to help by offering to change rooms 3 times(last one was decent with no smell or visible mold). There is no restaurant ( again, being renovated as we were told by staff) so if you don’t want to take water taxi there are only 2 options to get food at 2 near by resorts. We should have listened to previous reviews but hoped they were wrong. Well, they are not.
Divceva
Serbia · Couple · May 2025
“Paradise”
+Location, staff, environment...everything :)
−Bar closed
Natalia
Netherlands · Family · May 2025
“Good”
+We got upgraded to a double room with private bathroom (was clean, spacious, had some storage space), which we appreciated a lot. Common area is nice with tables, pingpong table and games. Beach is about 7min walking distance through a forest which is also nice experience.
−Initially we booked small double room (shared bathroom), which didnt meet our expectations at all. Shared kitchen is very dirty. There are some nice rooms but overall the whole place is outdated and needs and upgrade.
Eglluk
Lithuania · Family · April 2025
“Exceptional”
+The location is fantastic, we were surounded by nature, natural jungle, colibris, monkeys :) Many thanks to the staff, very nice people ! Edgar, Carlos, Eric and sorry for the rest names that I haven't memorized. You all were fantastic like old friends! We were invited for wine, Eric opened a coco we brought from the beach. . That was fun :) Moreover, they do salsa nights, draw&wine afternoons, yoga and other activities. They were ready for any question or any hlep you need. Very nice place. and it is totally different from other hotels.
−Maybe some kitchen facilities need update. And the bar was not working during our stay which could be the spot for all guest staying there for socializing at the evening. But it was not a big deal at all. I would also suggest to put some shelves in the rooms or hooks for beach towels as there is space for that :)
Manuela
Spain · Group of friends · April 2025
“Very poor”
Diana
Spain · Family · April 2025
“Abusive. Totally overpriced. Not for families.”
+The location is an island with nice natural surroundings.
−Everything is shabby. The kitchen and bar were not working, but customers are only informed when checking in. Yet the price remains as if the full service is available. The hotel has a communitarian kitchen which is quite dirty and open to outdoors, so you can’t be confortable when it rains. Prepare yourself to dishwashing and sharing a nasty fridge with the staff and the rest of the costumers. The only food store in the island is expensive and has few goods to sale. Electricity went off for a whole morning. The staff is false in their kindness and rather quite abusive. Everything has an extra charge. The morning we left, a storm was hitting the island so we asked them for a 300 meters raid to the tier in order to not soaking ourselves, and they wanted to charge 5usd per person! This is a hotel for backpackers with resort prices. Not recommended for families or for relaxing holidays. You need to be full time alert and in a survival mode.
+Didn’t have a bar and restaurant open
Nathalie
Spain · Couple · April 2025
“Okay, wouldn't return though”
+Comfortable bed, friendly front desk staff.
−They only told us the restaurant and bar on site were closed a little more than a week before we arrived, too late to cancel. Expensive beers and the communal kitchen needs a lot of cleaning.
Kathrine
Luxembourg · Group of friends · April 2025
“Too expensive for what you get - definitely not a bargain with all of the extra hidden costs”
+The general friendliness of the staff. Particularly Edgar was very accommodating and gave us advice on what to see and how to do. Other than that, our room was spacious and clean. The place has great potential
−We understood that the “hostel” had just been re-branded under a new owner, and that not all facilities were available (mainly restaurant, meaning no coffee or tea facilities as you would normally expect in any establishment). However, there were several things that annoyed us from the start. You can only get to the island with a watertaxi (extra cost 7$), and then you have to walk roughly 10-15 mins to the destination. The road is not always paved and the last bit is quite steep uphill. Whenever you want to leave the island you have to make use of the watertaxi and every ride is 7$. When we were checking out, we asked if we could get a ride to the marina, as my friend had hurt her foot the day before and the walk was not comfortable. The reply was yes, but this would again be an extra cost of 5$. These were things that were not mentioned when we booked. That on top of that, wrong information was shared with me just days before arriving- that there would be no possibility to pay with card on the island and that all payments had to be done in cash, and so we had to withdraw all of the money we needed (payment for stay + extra) and pay the $7 fees that you have to pay when withdrawin