Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 77 reviews.
Hannah
United Kingdom · Couple · July 2026
“Appalling, dreadful, not clean. Would not recommend staying here.”
+The view looking out was lovely. The location was good, only 20 min walk to the tube station. The only good things about it.
−The room me and my partner was supposed to be staying in was disgusting. Didn’t look like it had been cleaned. There was thick dust on the skirting boards and plug sockets. Under the beds was disgusting. The bathroom had thick dust pretty much everywhere. It was really dark and dingy walking from the front door up to the room. The whole place needs a makeover and good clean. We couldn’t stay the night because of the cleanliness, beds weren’t comfortable and we didn’t feel safe. I wish I had taken pictures to prove this but we wanted to get out of there quick. The pictures of the place look good but once you are there, it’s really not.
John
Türkiye · Family · July 2026
“Good value for London with good location and easy access to the city centre.”
+Great location with very easy tier us connection to central London - a very pleasant way to travel. Some good eating places nearby with an excellent, traditional English pub serving good beer and food at reasonable prices
−Quite a long walk to tube stations (Canada Water or Surrey Quays). Expensive to cross the river to Canary wharf. Longer walk feasible to historic Greenwich, but sadly not continuously on the riverside.
Rob
United Kingdom · Couple · June 2026
“Great location amazing value free parking !”
+Free parking, location and view
−Nothing
Ardit
United Kingdom · Solo · June 2026
+The location is great, the facilities all work, there's a nice little fridge in the room.
−The single room was tiny and the place is dirty. Also she made me wait half an hour to check in even tho I was after the checking timing, and she didn't answer the phone a number of times as apparently she was at work, but she wouldn't give any leeway for checkout timing.
Rosealene
United Kingdom · Solo · April 2026
“Marathon 2026”
+Not far for shops etc and location waz key for us and peacefull on the river
−Nothing
Milena
United Kingdom · Family · December 2025
“Our experience was very disappointing. The cleanliness was unacceptable, the beds were uncomfortable”
+We liked the location and that there was a parking available.
−The experience was extremely disappointing. The cleanliness was shockingly poor, far below any acceptable standard, with visible dirt and grime in multiple areas. The facilities were poorly maintained, and it felt neglected and unkempt. The beds were covered with plastic, making them extremely uncomfortable to sleep on. We would definitely not recommend this property to anyone.
Beth
United Kingdom · Group of friends · October 2025
+Exactly as described, easy check in, east check out.
Mark
United Kingdom · Solo · September 2025
“Great stay, good location”
+It’s cheap, bottled water in the fridge. Good location.
Esther
Netherlands · Solo · July 2026
“Heerlijk verblijf bij Sue!”
+Sue is een gastvrije en enthousiaste host. Ze geeft informatie en wil graag dat je het naar je zin hebt. We voelden ons welkom. Het was fijn om direct aan de Thames te zitten. Het was er lekker rustig en ondanks dat het erg warm weer was hadden we hier een fris briesje. We konden in de tuin zitten wat ook fijn was. De bedden sliepen lekker. Alleen waren ze erg warm door het plastic dat om het matras zat. De kamer was goed voorzien. Er was een magnetron, waterkoker en ventilator. Maar ook bv een strijkplank en strijkijzer. Vanaf metrostation Canada water was de locatie heel goed bereikbaar met de bus. We konden zowel met de bus als met de metro het centrum goed bereiken vanaf de accomodatie. Ook was de pier van de Thamesclipper op loopafstand.
−De reistijd naar het centrum van Londen is iets langer dan wanneer je in het centrum zit. Maar daar staat tegenover dat het veel rustiger is en je ook lekker buiten kunt zitten.
Günther
Germany · Solo · July 2026
“Ekelhaft bis gesundheitsgefährdend Da ist echt jeder Cent zuviel”
+Bin einfach nur sprachlos, da gibt es nichts gutes zu sagen!
−Auch wenn die Lage sehr gut ist, ist das kein Argument eine Bewertung über 1 zu geben, schade das es keinen Minus Bereich gibt. Sowas dreckiges, ekelhaftes habe ich im Leben nie gesehen. Alle Top Bewertungen können nur ein Fake sein. Lasse da nur noch Bilder sprechen 🤮