Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Stuart
United Kingdom · Group of friends · January 2026
+Upgraded last minute due to a problem with original room, so we got a very good deal. Owners very helpful with good communication.
Ah Chuan
Malaysia · Group of friends · January 2026
“Location, ease of checkin, amenities & cleanliness”
+Good location near cruise ports
Jo
United Kingdom · Solo · January 2026
“Would stay again”
+Spacious and comfy, had everything I needed and there was a Co-op for supplies close by. Close to The 1865 where I was going to a gig. Entry/access instructions for my stay were very clear and the system worked well.
−Shower hose not attached to the wall which made bathing difficult, and as everything else in the apartment was in excellent condition I found that surprising. Reported it to the contact details but haven't had a response yet to say they have fixed it for the next guest, which is a shame. No instructions I could find for the heating so it was a bit hit and miss whether I got it to work. If I had been staying longer I would have enquired but it didn't matter for such a short stay.
Janine
United Kingdom · Couple · December 2025
“Great location for port and restaurants. Nice and clean and lots of space. Good family room. Couple things to sort to m”
+Location. Clean. Plenty of space
−Shower drain is blocked. Almost at overflows. Hard pillows.
Leila
United Kingdom · Couple · December 2025
“Decent value for money, good location but the shower wasn’t great.”
+The location is amazing and the bed was very comfy. Thought the self check-in was a good idea too.
−The shower needs an upgrade as the water pressure was shocking. Very hard to move in the shower as it is so small and the actual shower head was damaged. There was a strange smell of cigarettes when we arrived and it lingered the whole time we were there for. The room felt cold and the radiator didn’t work.
Andrew
United Kingdom · Solo · November 2025
“Need a plumber”
+Easy
−Plumbing
Phyllis
Canada · Solo · November 2025
“The property would have received a higher rating if they corrected the above mentioned pointers.”
+I liked the proximity to the cruise terminal.
−The property needs to improve on the following: 1. The outside entrance needs to have the light on so we could see the numbers on the door handle to key in the code in order to open the door. 2. It needs to make the client aware that the code to enter was located right on the door handle because it was nighttime when my flight arrived and by the time I got to the property, and with no lights outside the property, it was challenging to key in the code. 3. There were a lot of leaves that accumulated in front of the entrance making us think that the property was uninhabited. 4. The property has no phone so out of town clients has no access to make phone calls for an uber or cab ride 5. There was no thermostat to adjust the temperature in the room. I was cold during the night and I couldn’t raise the heat and there were no extra blankets left in the room.
Jodie
United Kingdom · Couple · November 2025
“Modern, clean and comfortable. Would highly recommend.”
+Located in nice area. Modern, very clean and comfortable
−Needed extra pillows
XFltmedk
United States · Group of friends · October 2025
“Short walk to town center and pubs! Near cruise pier.”
+Nice place to stay with some stairs to upper bedrooms. No free parking, suggest car park as street parking is paid via time and if expires, the police are diligent. As this is a cruise ship port, the docks are nearby but it is a walk, suggest a car hire. City center is a short walk from the port area. This venue was clean and convenient to shopping, restaurants and pubs. Did not feel unsafe.
−Some stairs but manageable. No free parking or parking in front of the building (gated parking) (actual venue is in the back of the street front building, a separate small building).
Ann
Australia · Family · October 2025
+Great location for pre cruise night.
−2nd bedroom very small.