Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Waitt
United Kingdom · Family · November 2026
“Disappointing we did not stay the second not night”
+There was a young man whose jobs were to meet guests and clean who was doing his best but had no authority to action anything. As the only member of staff we met he was very personable, was doing his best with limited English
−I could NOT get breakfast Or an evening meal, the hotel did not come anywhere close to the description on the website I was unable to get hold of any other hotel staff. The young lad spoke to a ‘duty manager’ but he never came to the hotel. It was impossible to get difficulties rectified. Other current or previous guests full credit card details were visible on the r’eception’ desk.which is a huge security risk There were building materials in corridor’s creating trip hazards This ‘hotel’ had no receptionist or ability to resolve difficulties. The hot water took 7 minutes to get hot and the shower took 9 minutes. We were locked out of the hotel when we returned from our day’s activities and nobody answered the door or ‘emergency’ contact number We spent too long trying to find staff on the first night and then on the phone to booking.com and for 24 hours when we should have been enjoying our stay. Booking.com should remove this hotel from it’s website
Alyshia
United Kingdom · Couple · November 2026
“Vile”
+Nothing
−The worst hotel stay we have ever experienced - avoid I genuinely don’t know where to start. The Schooner Hotel was, without a doubt, the worst place we have ever stayed. We expected an old building with character, but what we experienced was somewhere that was filthy, neglected, uncomfortable and seemingly falling apart. The room was absolutely disgusting. It clearly hadn’t been cleaned properly, with dirty carpets, stained and filthy furniture and a general feeling that absolutely no effort had been made to maintain any sort of standard. We even found somebody else’s pill organiser, complete with tablets still inside, left on the bedside. That alone tells you everything you need to know about the standard of housekeeping. The furniture was visibly worn and dirty, the room was cold and several of the lights either didn’t have light bulbs or simply didn’t work. Basic maintenance seemed non-existent. The problems weren’t limited to the bedroom either. The communal areas were just as neglected. We had to walk up stairs and through corridors in almost complete darkness because the lighting wasn’t working. Quite apart from being unpleasant, this is a serious safety concern. There appea
Peter
United Kingdom · Couple · November 2026
“Terrible”
+We liked the fact that he moved us from the terrible first room, so small, broken blind/furniture and stunk to another room up on the next floor & a bit cleaner even the stairs going up was sticky & dirty ........if it wasn't for the fact he moved us, we were so tired traveling we would of gone elsewhere! Breakfast was bearable very disorganised dirty washing on the floor in the dinning area. No milk or orange juice out had to go & ask for it, then had to ask for a cup and glass too :-(
−Very disorganised, needs management in to oversee everything staff just seem like random people helping out ..... Oh and the key we were given opened another room, we got mixed up and went to the first floor and walked into somebody's room while they were sleeping oh my gosh .... God knows what they're doing. It really needs an overhaul as of above such a shame as it is in a good area but would not recommend this hotel to anyone ......
Howarth
United Kingdom · Group of friends · November 2026
“Absolutely disgusting”
+Nothing, it's a filthy and disgusting hotel.no food, even with menus?
−Everything, I'm surprised you put your name to this
Howarth
United Kingdom · Couple · November 2026
+Nothing, its a disgusting, filthy hotel, no food, no service, breakfast consists of a green banana, 1 slice of toast, a variety cereal packet...rooms are literally disgusting. Ignore the room menu, there's no food
−Nothing
Usch
Germany · Couple · October 2026
“The hotel is in a rather poor state and the price is unjustifiable. There are even reports online saying it’s closed bec”
David
United Kingdom · Solo · October 2026
“Faded glory”
+It was very clean and an amazing location. The staff member was pleasent and doing his best. The bed linen was high quality.
−Obviously stopped doing maintainence during the pandemic and never restarted. Too many small things to list. But 1. Clearly skeletal staffing. 2. Central heating wasn't on on night one. 3. I wasn't impressed both the wifi and front door codes were given verbally in a rush and not specifying they weren't written down anywhere.
Lucy
United Kingdom · Family · October 2026
“Perfectly adequate for the price”
+Very close to a gorgeous beach and friendly staff. Reasonably priced for one night and great that our dog could stay with us for a small extra charge.
−Shower had marks on the wall that should have been cleaned off. One part of stairs was quite dark at night
Michael
United Kingdom · Solo · October 2026
−I was disappointed with the breakfast for the price as the only cooked option was beans and egg on toast, no sausages or bacon. 😞
Irene
United Kingdom · Couple · October 2026
“No maid service for the week we were there”
+Breakfast OK if you liked a fry up but not if you didn't more choice for people who did not like fry ups different jam from marmalade and maybe some yogurts did not like the fact there was no variety
−No choice