Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 136 reviews.
stich45
Couple · March 2026
“NOT Luxury”
+We recently stayed at the Sea Haven Condo, Building F at Sapphire Beach Resort and Marina. The photos online were stunning and the description sounded like just what we wanted - updated and the quiet building away from the beach bar action. I’ll start with first impression of the resort. You drive down a winding road and the first thing you see is a dilapidated, overgrown, unused tennis court. Hmmmm. Not great. Then you come to the guard stand and turn right into parking for Building F. You pass the general public parking area for the public Sapphire Beach. Many dilapidated cars parked here and overgrown weeds. We parked in front of Building F. The lights on the stairs to walk up to the entrance were not working. That’s a problem at night. The brick walkway is quite wonky. As we walk up the stairs to the unit, there are trash bags of used towels congregated on the landing that you have to maneuver past. Monday changeover day? Not really. Look to the left and there are construction vehicles in a large, barren area - not a resort feel. Oh boy. Once in the unit, things improved - or so we thought. There was water on the floor as we walked in. We thought maybe the mat outside was wet f
S4647ZXtm
Couple · January 2026
“2 Week Tropical Paradise”
+St Thomas was everything we had hoped it would be warm tropic weather. beautiful beaches with clear water teaming with tropical fish. I became addicted to snorkeling during the 2 weeks stay. We did not go during peak tourist season so it wasn't crowded at any of the beaches we wen to. The resort was fantastic and even had a small beach restaurant on site which was great when the power was out which happened 2 times but didn't stay out for long. We are planning to go back during the summer time for the full vacation experience.
788kimberlyz
Family · January 2026
“Nice resort, but it’s terrible security guards and workers.”
+This was a beautiful beach and a beautiful location. However, the employees for this resort and the resort condo next to him were very mean and very angry. I will never come back because the workers are just so incredibly mean, especially the security guards made my children cry. There is a beach worker named Tony who works on the down the beach and the condo side and he was very mean racist remarks were made by him towards me. My vacation was not the same after the first day. We will not be coming back. Don’t waste your money go to Hawaii or Aruba instead. We were literally trying to judge the employees the whole time because we didn’t want anything to do with anyone because they were so rude. I give it one star. Go to Aruba instead.
+Construction
Pamela
Family · August 2025
+On first sight it was picturesque; however as I walked the grounds and the resort area it was in shambles. Big smelly Garbage bins in plain view and the pool bar was all but torn down. If it’s not going to be in use then cover it up and make it aesthetic looking to the eye. This resort needs a full 100% overhaul. I will say the staff was extremely nice and helpful though.
E6383VXmichaelc
Solo · August 2025
“Terrible room condition. Clear lack of upkeep/regular maintenance. Shocking lack of preparedness for tropical storms.”
+My experience staying at this property was not a good one. There were some positives: property is right on the beach front, the cafe is good, casual bars/restaurants are fun with great drinks and vibe (although the fish tacos are terrible). For casual dining, the food is better at the smaller bar with mojitos. The pizza and caesar salad are both solid options. Also, the fine dining restaurant, Sea Salt, is excellent. Also, the small shop on the property sells quality items and souvenirs and not a bunch of cheap kitsch. I bought multiple items to bring home as gifts. But the unit I was given, D208, listed as a Standard Beachfront Condo, was awful. The air condition was too cold and there is no way to adjust the temperature. The AC vent pushes air right on to the bed, and I had to pull an extra flimsy blanket out of the closet to try to keep myself warm when sleeping. It got so bad that the last night I stayed there, I actually took the blankets to the couch and slept there. Second, my sink clogged up. Third, neither of the two security safes in the closet were functional. Both were in states of disrepair. Fourth, and this might be the worst thing about the property, is that it is no
+Really great room view and lots of great little amenities that made the trip very helpful
+While the resort is nice as a whole, the beach bar lacks. The drinks are terrible (in my opinion) they use cheap store bought mixers and use for EVERYTHING including what would be a hard lemonade. The grounds in the front could definately uses some work as the walkways are broken and uneven and the parking lot is a mess but the beach is pretty nice. The entire grounds are NOT fit for anyone in a wheelchair or with severe disabilitites, however. It does get crowded when cruise ships are in but not bad otherwise. The pool are is awesome and alot of iguanas which you need to remember, this IS their territory so respect that but obey the rules to not touch or feed them. We actually watched a man pick one up by the tail and sling it across the pool which highly irritated me. The seagrass was really bad when we stayed, I wish they would do what many other resorts do and put a barrier off shore to keep it from coming into the harbor. The Condos are all different, we chose one with a full kitchen and electric bbq as we wanted to cook some of the time to save money as food on the island is pretty expensive no matter where you go. Moes Market in Redhook is fantastic by the way and close by.
Melissa
Family · July 2025
+It was close to the beach was a definite plus, only minus was having to leave.
+so friendly, cats and chickens everywhere lol, so cute and comfortable