Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Julie
Australia · Couple · October 2026
“The perfect location for an introduction to Koh Samui”
+This is an amazing resort. Everything about our gorgeous villa was perfect, From the selection of fruits welcoming us to the midnight dips in the private plunge pool. The management and staff are brilliant and attend to every minor detail. There is ample beachfront access and the spa is divine. We loved every moment of our Santiburi experience!
−Nothing! Everything was perfect.
Kelli
United States · Family · September 2026
“Excellent experience all around. Loved the two bedroom family rooms!”
+Excellent breakfast buffet. Great facilities, swimming pool and beachfront. The beach restaurant had fun entertainment after dinner. Walking distance from other entertainment.
−We loved everything.
Lily
United States · Family · September 2026
“The stay is OK compare with the price I paid for this vacation.”
+The room is great, staff is very friendly and helpful! The spa is also excellent.
−My villa was supposed to be oceanfront, and I paid the oceanfront rate, but another villa partially blocked the view and a bar was set up directly in front of my villa. As a result, I could barely see the ocean. The pool also lacked adequate safety features for children, and the floor around the pool was extremely slippery. My children fell twice when we first used it. The kids’ club was just okay. Children under 4 require a nanny to stay with them, and the playground was quite small with limited activities. The resort staff were very helpful in arranging our tee time at Santiburi Samui Golf Country Club. However, after our round, the clubhouse required us to pay an additional caddie tip in cash, even though the resort had told us tipping was optional and we had already tipped all three caddies. One caddie assisted the player, while the other two were required to drive the power cart for our non-playing family members. If a percentage-based tip is required, it would be much clearer to include it in the fee upfront and explain the policy before the round. The golf course was also a significant disappointment. The promotional photos showed a beautiful, lush green championship course,
Izabela
Switzerland · Couple · August 2026
“Paradise hotel”
+Paradise płace. Amazing pool and villas.
−Nothing, I loved everything
Jahan Noor
Pakistan · Family · August 2026
“Great resort with friendly staff and amazing facility for kids”
+Very hospitable staff, good service, clean and super child friendly. They even baby proofed our room on request
−It lacks that luxury element especially for the price. Pot had a slight sewage smell and the property lacks style to some extent of that matters to you. Regardless of course this is nit picking and it’s an excellent choice for most
Amanda
Australia · Family · July 2026
“Fitness enthusiasts who also want to relax it's the perfect place to stay!”
+The staff at this resort are so friendly, and the facilities are fantastic! A huge pool table, table tennis and tennis court. They even have a boxing ring! The gym is next level. It has every piece of equipment you could want for a workout, lots of floor space to work out, beautifully serviced and clean. Fresh cold, frozen hand towels, fresh fruit, cardio equipment, yoga mats. Some people don't like gymming on holidays. This gym is that good, it'd be a crime not to go every day! There is an amazing 1.2km jogging track around the resort which is amazing to run. And the pool is crazy big. When we were there it was low season, so we had it to ourselves most days. There's heaps of deck chairs too and fresh pool towels. The breakfast is incredible. They make waffles, pancakes, crepes for you fresh, and fresh juices, eggs, omelettes etc. There is everything you could think of for breakfast. Little chia puddings. Pastries. Cereals, fruits, fresh juices. The rooms are incredibly beautiful. The bedding is so comfortable I would have loved to buy some if I wasn't travelling. And the bathroom was stunning, 5x bigger than my bathroom at home! We got to have a free 1 hour golf lesson which was
−This is not a complaint but just so people are aware. Santiburi had the free golf lesson, free sailing lesson included which was amazing. But it's only on 1 day a week so eg if golf was Tuesday and you weren't staying there on a Tuesday you wouldn't get to enjoy that. Also it would be an added bonus if there was something every day like free yoga as lots of resorts do offer things like that.
Ambia
United Arab Emirates · Family · July 2026
+The property is located in a very amazing location. The beach is very nice calm and quiet. It’s a beautiful place to visit. Cleanliness of the resort was good and the breakfast was great.
−The room service was not up to the standard of a five star resort. Even though the management of the resort looked committed but still it’s the small things that matter the most. One day you feel special and the other day it’s like okay we are just another guest. They have a rigid policy regarding late check out and they are not flexible regarding it. And on the last night a letter from the front office mentioning the following policy as reminder that sounded a bit ridiculous.
Silke
Germany · Couple · October 2026
“Waren drei wunderschöne Wochen im Santiburi”
+Sehr schönes weitläufiges Resort. Fantastischer Strand mit vielen Palmen. Ausreichend Liegen und Hängematten, auch im Schatten. Toller Baumbestand, haben sehr viele unterschiedliche Vögel beobachten können. Frühstück war auch sehr besonders, vor allem die Terrasse im Freien unter Bäumen. Sehr sehr schön.
−Nichts!!!
Eglantine
France · Family · September 2026
“Excellent séjour !”
+La gentillesse du personnel, le kids club, la plage, le buffet du petit déjeuner, la salle de sport et les cours de sport, le spa, le calme parfait, le bar 1933
−Le côté très standardisé de la décoration des chambres, le prix un peu excessif des chambres et du restaurant
Paola
Italy · Couple · August 2026
−La struttura è bella, ma molto outdated: necessiterebbe di un restauro importante. Il cibo l’ho trovato mediocre. C’era varietà anche a colazione, ma la qualità di certo non era di un resort 5 stelle. Infine, siamo stati offesi e maltrattati durante il checkout da parte del manager on duty quel giorno (Taiwen, se non ricordo male). Su questo punto contatterò direttamente la struttura per segnalare l’accaduto. Tutti gli altri membri dello staff sono sempre stati gentilissimi, ma questo grave episodio mi ha costretta a dare una valutazione negativa.