Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 114 reviews.
Nathaniel
United Kingdom · Couple · October 2026
+Excellent location and staff.
−Thin walls
Bethany
United Kingdom · Couple · October 2026
“Excellent would recommend”
+Good location to see the sites, clean room and excellent bed.
−A little noisy at times and walls/floors are thin. There was a dog staying above us that kept barking and waking us up.
László
Hungary · Couple · October 2026
+Ricardo and Mirko are absolutely helpful hosts. Location is very practical, comfortable to reach both the central and Oltarno parts on foot.
arango
Colombia · Couple · October 2026
+The attention before arrival was super good. The place was extremely clean and well decorated. Everything worked perfectly. I highly recommend it.
−I liked everything.
Julie
United States · Couple · October 2026
“We'd love to visit again! Perfetto!”
+Mirko met us outside the apartment and graciously introduced us to our room, the common area for complimentary espresso, and provided us with suggestions for dining, etc. Our room was expansive and clean. The bedroom and bathroom were well appointed and the decor was lovely. One unexpected feature was the temperature. We traveled to several cities in September while the temperature was still pretty warm. The air conditioning in Italy does not go as low as we normally see in the US which was a bit uncomfortable in some of our hotels, however this was not a problem at our Santarosa room. It was naturally cooler despite the 80+ degree temperatures outside. If you are visiting Florence in the height of summer this would be a definite bonus. I chose the room based on its location, but both proved to be stellar! I hope to visit again. Grazie, Mirko!
−Not a hint of anything negative to say.
Eve
Australia · Solo · October 2026
“Great facilities, good location, felt very safe, amazing host”
+Mirko was very kind and friendly! The room and ensuite were spotless and I had everything I needed. I liked that there was air conditioning, and the building was safe and secure. And I appreciated Mirkos suggestions on where to eat.
−Nothing
James
United Kingdom · Couple · October 2025
“Ideal location if you have a car”
+Excellent location if you have a car, just outside the restricted zone, across river from city centre. 20 mins from cathedral. Large room Very comfortable bed, not too soft Secure parking available (not included) and cheaper than street. Good power shower. Coffee machine in shared kitchen. Fridge in room but no milk. Garden cafe nearby
−Room 3 is right next to electric car park gate and it bangs shut....generally in use after 6.30 am. Dog in flat above running around on hard floor A bit of a walk to grocery store. Toilet seat loose.
Lucia
Switzerland · Couple · October 2025
“Wonderful hotel and beautiful owners!”
+Everything about this beautiful hotel was just perfect but if I had to comment on something it wouyld have to be the kindness of the owners. They were just wonderful! made our experience just PERFECT. I absolutely and totally recommend this hotel.
Timper
United States · Solo · October 2025
“Amazing location would stay here again”
+Perfect location and beautiful rooms! The restaurant recommendations were fantastic!
−It was a little noisy however the windows do a great job sound proofing as best they can!
Marla
United States · Solo · October 2025
“Great stay in an amazing neighborhood”
+I was a solo traveler and stayed 3 nights. I coordinated check-in with the owners and it all worked out perfectly. Access was easy with one key card for the front door, the door to Santarosa, and then my individual room. I intentionally chose a room that said it faced the interior courtyard and rarely heard any noise. The room and bathroom were modern and well designed. There’s a small common area where you can get filtered water with the bottle they provide. They also had wine bottle openers to borrow. They provided cups, a kettle, and a mini fridge in the room. Also, this neighborhood is amazing. It is away from the crowds of tourists and I ate out primarily in this neighborhood. I had so many positive experiences with locals being patient with my basic attempts at wanting to speak Italian … they were friendly, eager to recommend the best dishes … I have yet to find this type of neighborhood in Rome or Venice. Great experiences and I can’t wait to go back.
−Nothing