San Juan Hotel

Name: San Juan Hotel
Address: General Torres 959, Cuenca, 10150, EC

9.1Excellent80 reviewsSee rooms

Hotel

General Torres 959 · Cuenca

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Hot tub/Jacuzzi
Room service
Daily housekeeping

About this place

Chic Colonial-style Mansion in Cuenca Experience the charm of a refurbished Colonial-style mansion at San Juan Hotel, just steps away from Calderon Park and Cathedral. Admire the chic interiors with sculpted wood details, upholstered chairs, and Spanish galleries, exuding elegant décor. Luxurious Rooms and Amenities Indulge in comfort with rooms featuring flat-screen TVs, minibars, and private bathrooms with complimentary toiletries. Some rooms boast decorative wallpaper, parquet floors, and antique-style furniture for a touch of luxury. Convenient Services and Delicious Breakfast Start your day with a full American breakfast offering a selection of juices, fruits, and eggs. Take advantage of the hotel’s tour desk for local tips and explore the area with ease. Mariscal Lamar Airport is just a short 7-minute drive away. Book your stay at San Juan Hotel and immerse yourself in luxury and convenience during your visit to Cuenca.

Choose your room

Pick check-in and check-out to see live room prices.

7 room types

Choose your room
Room type	Guests	Show prices
Double 8 m²Double bed	Sleeps 2	Show prices
Family Suite 15 m²Queen bed, 2 × Twin beds	Sleeps 4	Show prices
Single Room 8 m²Twin beds	Sleeps 1	Show prices
Standard Triple Room 10 m²2 × Twin beds, Double bed	Sleeps 3	Show prices
Twin Room 10 m²2 × Twin beds	Sleeps 2	Show prices
Presidential Double Room King bed	Sleeps 2	Show prices
Queen Suite 20 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Spa
Gym
Sauna
Hot tub/Jacuzzi

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible

Outdoor

Garden
Terrace

General

Non-smoking rooms

Location

Address
General Torres 959, Cuenca, 10150, Ecuador
0.4 km from the center of Cuenca

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

9.180 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 80 reviews.

Cleanliness9.5

Service9.9

Location10.0

Room quality9.4

Amenities8.5

Value for money9.4

Food and drink9.5

Cathryn
United States · Couple · November 2026
8.0
“Convenient and comfortable”
+convenient, comfortable
Mario
United States · Solo · August 2026
7.0
+The Hotel is an eclectic structure resulting from the fusion of houses from the past aristocracy; it is unique in that sense and rather interesting. The staff was very attentive and pleasant. The included breakfast offers variety, and good food. Location is a big plus as it sits at the heart of Downtown with plenty of restaurants, shops, sights, etc. The Shuttle service to/from the Airport is a strong positive.
−The soundproof is very bad, you can hear the staff talking throughout the day. If you are close to the restaurant, the noise is disturbing (room #207 for example.) This Hotel can be very commercialized as they host different types of events (weddings, parties, conferences, etc.); this comes to the detriment of Guests just lodging (resting, relaxing) and not participating in those events.
victor
Ecuador · Couple · November 2026
10.0
“Buen servicio”
+Bien ubicado
−Me gustó todo
Jorge Roberto
Ecuador · Solo · November 2026
10.0
“Buen hospedaje”
+La habitación, la cama extra grande.
−Todo bien.
Daniel
Brazil · Solo · October 2026
10.0
“Impecable”
+¡La estancia ha sido impecable! Todo ha sido perfecto y el hotel es incluso mejor de lo que parece en las fotos. El servicio es excelente: todo el personal es atento, educado, amable y acogedor. La habitación estaba impecable, muy limpia y con un aroma muy agradable. Durante este viaje me olvidé de traer un adaptador de enchufe desde Brasil, y el equipo del hotel me ayudó enseguida, con una amabilidad y una disposición que agradezco muchísimo. El desayuno también fue impecable, con una excelente atención. Sin duda, ha sido una experiencia fantástica. ¡Recomiendo este hotel sin ninguna duda y volvería a alojarme aquí!
−Todo me gustó!
Stephane
France · Family · August 2026
7.0
“Nombreux points à revoir”
+L’emplacement est parfait, situé dans le centre-ville. La propreté des chambres et l’accueil de la réception sont agréables. Bonne literie et chambres spacieuses. Le porte-bagagiste est très gentil. Parking gratuit appréciable.
−Le bruit. L’hôtel est constitué de 3 patios ouverts jusqu’au toit (un au niveau de la réception, un autre au niveau du couloir et un dernier donnant sur le restaurant). Toutes les chambres donnent sur un patio, ce qui est nécessairement bruyant, surtout pour celles qui sont au niveau de la réception et du restaurant. Bien que nous ayons été situés au niveau du patio « couloir », nous entendions les bruits du restaurant. Nous conseillons de placer des vitres entre le rez-de-chaussée et les étages, permettant de conserver l’esprit de patio tout en réduisant le bruit. De plus, nos chambres jouxtaient le stockage des linges et produits ménagers, de sorte que nous entendions constamment le passage des personnels de ménage. Nous avons utilisé le service de blanchisserie : -Nous ne savions pas si notre linge a été repassé ou juste plié -Nous avons dû récupérer le linge à la réception et le monter dans notre chambre nous-mêmes Notre chambre n’avait toujours pas été refaite à 15h malgré notre demande faite sur la porte via la pancarte. Accueil du restaurant et nourriture (dîner comme petit-déjeuner) médiocres. Les confitures sont industrielles, le chocolat chaud est mauvais.
Tamborrino
Italy · Solo · May 2026
9.0
“Un hotel di charme in un edificio storico con buona posizione per visitare la città”
+Ottima posizione, edificio storico molto accogliente, ristorante e tranquillità
−la stanza affacciava sullo spazio interno, anticamente una corte ma coperta e adibita a sala colazione
Rocio
Ecuador · Couple · May 2026
10.0
“Excelente opción!”
+La ubicación, limpieza, atención
Juan Antonio
Colombia · Solo · May 2026
4.0
+Nada
−Incómodo

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

7 room types

Double

Family Suite

Single Room

Standard Triple Room

Twin Room

Presidential Double Room

Queen Suite

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews