Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 71 reviews.
kazegan21
Couple · April 2026
10.0“Great hotel in great location a short walk from the square”
+Great hotel. Ruth and Mario were very helpful. Big comfortable beds and good breakfast and they went out of their way to help us. Would definitely go back.
gillianhX2112EA
Group of friends · December 2025
10.0“Bartender was amazing”
+Wonderful service. The bartender was amazing and me and my friends will definitely return. I tried the pisco sour and I had a absolute on the rocks
803norbertoa
Couple · November 2025
10.0“Cusco Vacations”
+The hotel was excellent, conveniently located near numerous cultural attractions and the Plaza de Armas. The staff provided exceptional service, the room was impeccably clean, and the breakfast was delicious.
joeldR7029JG
Couple · October 2025
10.0“Beautiful hotel with amazing staff”
+We stayed in a beautiful quiet room in San Agustin Plaza. Cusco is such an amazing city! The hotel was only 2 blocks from Plaza De Armaas which is arguably the most historic part of Cusco with lots of churches and monuments to see. There are also plenty of local nrestaruants nearby. The friendly staff there (Kelly and others) helped us arrange our tours to Machu Picchu and the Sacred Valley. All the staff were very friendly. The rooms and rest of the hotel were all spotless. All in all, a great place to stay. I'd definitely recommend it to anyone going to Cusco, but the photos speak for themselves!
curtisf660
Solo · October 2025
10.0“Gracias Kelly!”
+Very great experience! KELLY!!!!! She is the best and always very friendly and helpful. Kelly has such a kind heart and very attentive to making sure you have a comfortable and memorable time. Gracias Kelly! Un abrazo ❤️
jgomezrn
United States · Group of friends · October 2025
4.0“Old Hotel in Good Area”
+I’m currently here with a tour not because I will choose this hotel. Staff as is all Peru super friendly and willing to assist you. Peruvian loves tourists. The problem with hotel is needs a facelift asap. Walkways carpets are dirty with stains in all floors. Rooms size are ok but furniture is from 20 plus years old. The breakfast buffet one of the worst not even a proper toaster they have the small panini maker that cuts bread in 4 small squares. No even orange juice buy papaya. Fríen chicken wings for breakfast????
arnoldc82
Couple · September 2025
10.0“Great city base for Machu Picchu and Cusco city”
+We really enjoyed our stay at San Agustin Plaza in Cusco. We stayed a couple of nights before heading off to Machu Picchu, and it was a great base. When we first checked in, the room we got wasn’t the best, a bit untidy and not ideal for a couple but the reception staff were super friendly and quickly moved us to a much nicer room. The staff were definitely a highlight. We had to leave at 4:10 in the morning for Machu Picchu, way before breakfast, and they made us a packed breakfast to take with us. Such a thoughtful touch! The hotel feels cozy and welcoming, and the location is spot on, just a short walk to the main square, markets, and lots of restaurants. One thing to note is that rooms at the front can pick up some street noise. We’re used to city noise so it didn’t bother us much, but it might be something to keep in mind. Overall, it’s a lovely hotel with genuinely kind staff, and we’d happily stay here again.
649yipingh
Group of friends · September 2025
10.0“额了hotel模样你不同 一草个敌人”
+过 的匾额上嗯UN肥婆的amigos 浓缩 确定阿莫斯嗯额了hotel todo扶额骂他不了了的是他擦模式 啊拉屎 的比如他说的reception Jennifer一Britney 一他麻痹嗯的是他从 饿了area的就是的keeping 饿了肥婆的匾额啊扶额 从GATE1 米你女儿额啊YIPING.
600magnoliam
Family · August 2025
10.0“Family trip 2025”
+The hotel is located in excellent location. The view from the restaurant is spectacular. The hotel is super clean all the staff members are professional, kind and attentive. The food is delicious the menu includes a variety of selections. All around the experience was excellent. I would return to this hotel.
ryen2014
United States · Couple · June 2025
10.0“Wonderful hotel”
+We came to Cuzco on a tour with a group of people and some of us got altitude sickness and were pretty sick. When you come to a hotel you expect location, cleanliness and service. And we had all of that and more. I was very sick and the staff were wonderful and helpful. Specially Nhay Ruth she went an extra mile to make sure I was feeling well. Like I said the service, location and cleanliness is what you look forward and we had that and more. And is not that expensive 😌