Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 176 reviews.
official
Pakistan · Family · October 2026
+They didn't give ac
Muhammad
Pakistan · Solo · October 2026
“A Request to Booking.com and a Very Disappointing Experience at Saffron D'or Hotel Dear Booking.com”
+A Request to Booking.com and a Very Disappointing Experience at Saffron D'or Hotel Dear Booking.com Team, I would like to request that before listing any hotel on your platform, please ensure that its management understands one basic principle: guests who book through Booking.com deserve the same respect, dignity, facilities, and quality of service as any other guest. They should never be treated as inferior customers simply because they booked through a third-party platform. Unfortunately, my four-day stay at Saffron D'or Hotel was an extremely disappointing experience. From the moment I arrived, I was repeatedly made to feel that I was a second-class guest simply because I had booked through Booking.com. On the very first day, instead of receiving a professional welcome, I was told that the room normally costs PKR 12,000 or even PKR 24,000, but I had received it for PKR 7,000 through Booking.com. This was repeatedly used as a reason to justify poor service and to make me feel as though I was receiving an undeserved favour. The situation became even more frustrating when I asked about basic facilities. I was told that bathroom slippers would only be provided if I paid extra. When
−A Request to Booking.com and a Very Disappointing Experience at Saffron D'or Hotel Dear Booking.com Team, I would like to request that before listing any hotel on your platform, please ensure that its management understands one basic principle: guests who book through Booking.com deserve the same respect, dignity, facilities, and quality of service as any other guest. They should never be treated as inferior customers simply because they booked through a third-party platform. Unfortunately, my four-day stay at Saffron D'or Hotel was an extremely disappointing experience. From the moment I arrived, I was repeatedly made to feel that I was a second-class guest simply because I had booked through Booking.com. On the very first day, instead of receiving a professional welcome, I was told that the room normally costs PKR 12,000 or even PKR 24,000, but I had received it for PKR 7,000 through Booking.com. This was repeatedly used as a reason to justify poor service and to make me feel as though I was receiving an undeserved favour. The situation became even more frustrating when I asked about basic facilities. I was told that bathroom slippers would only be provided if I paid extra. When
Muhammad Asif
Pakistan · Couple · October 2026
+They refuse to provide room that was booked from booking.com
−If they aren't providing rooms to booking.com customer they shouldn't list their hotel on website
Gullraiz
Bahrain · Couple · October 2026
+nothing
−nothing every bad property
Chaudhry
Pakistan · Solo · October 2026
+Nothing
Chaudhry
Pakistan · Couple · October 2026
“Rude behaviour of manager and unprofessional staff”
+Nothing
−“I booked Saffron D Hotel in Lahore through Booking.com with a confirmed check-in for 29th. When I arrived, the hotel refused my check-in and said they gave my room to someone else, even though I had a valid reservation. The manager spoke to me rudely and blamed Booking.com for discounts, instead of honoring my booking. I was left without a room at the last minute, which was very stressful and disrespectful. I would not recommend this hotel based on my experience. “
Chaudhry
Pakistan · Solo · October 2026
“Very bad experience on professional staff and zero management”
+Nothing
−“I booked Saffron D Hotel in Lahore through Booking.com with a confirmed check-in for 29th. When I arrived, the hotel refused my check-in and said they gave my room to someone else, even though I had a valid reservation. The manager spoke to me rudely and blamed Booking.com for discounts, instead of honoring my booking. I was left without a room at the last minute, which was very stressful and disrespectful. I would not recommend this hotel based on my experience. “
Mujahid
Portugal · Couple · October 2026
“It was good 👍”
+Window view
Athar
Pakistan · Couple · October 2026
“Stay was good and peaceful but they charged by name of hidden charges”
+Just their structure
−Over rated food, and my breakfast was included vut they charged me full charges for tasteless food
Shazal
Pakistan · Couple · October 2026
+The comfort of the room and the cooperation of staff was osam i almost liked everything there in this hotel
−Wifi Connection