Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
MARIIA
Russia · Couple · October 2026
+A huge thank you to all the other hotel staff, they made our stay incredibly comfortable and wonderful. I highly recommend this hotel. The location is perfect and the price-quality ratio is excellent. The service and small details complete the cozy atmosphere: the bathroom, the cleanliness, the tea break downstairs in the hotel lobby, and the welcome card. 🫶🙏
−Unprofessional check-in and poor management of luggage. Our experience was deeply disappointing due to the service provided by the receptionist, Febri. Although we had pre-arranged an 8:00 AM check-in, we were left waiting for 2 hours. Because we paid for two days, but in fact we only stayed for one day. Despite the hotel appearing quite empty at the time, the staff showed no urgency to assist us. Instead of resolving our check-in, we were repeatedly told to just "go to breakfast," which was unhelpful as we were on a tight schedule. Even more concerning was the handling of our luggage, it was simply left outside/in a different building without any proper security or explanation. This caused immense stress and disrupted our entire day in Ubud. This lack of professionalism was not a one-time incident; the same staff member caused unnecessary panic during our check-out, ignoring our pre-arranged 6:00 PM transfer. While hotel and the rest of the team were wonderful, I strongly urge the management to address the conduct and organization of this specific staff member. The current level of service is unacceptable for a guest who has followed all prior agreements.
Lucia Bobernac
Romania · Couple · October 2026
+Good location and nice hotel. We liked the facilities and what they offered, very good food and large variety! Most of the staff, especially from reception was super nice.
−The cleanliness was not exactly spotless.
Yee
Singapore · Couple · October 2026
“Nice little boutique hotel worth recommending”
+The location. While it's in the busy part of Ubud, being away from the streets, it's surprisingly blissful. A rather small and cozy hotel that's rather private. Staff are friendly and attentive.
−The room we had for the first night, the aircon was leaking around 3am. The next day, I informed the front desk, she's apologetic and got the mechanics to repair it.
Sunita Edina
Slovenia · Couple · October 2026
“Big thanks to the stuff they are amazing, sweet, everything nice, good job ❤️”
+Everything was amazing, the room, the stuff, food all 10/10
Ruben
Spain · Couple · October 2026
“Amazing location, exceptional and friendly staff”
+What a special and beautiful place and the staff was exceptionally friendly and caring, would highly recommend!
Rebbecca
Australia · Couple · September 2026
+I’ve stayed here a few times and it’s always a pleasant stay. The staff are wonderful. Great location
−There isn’t anything I didn’t like.
Dagmar
Germany · Solo · October 2026
“Sehr schöne, ruhig gelegene Unterkunft mit Shuttleservice ins Zentrum”
+Alles perfekt, sehr schöne Unterkunft, tolle Frühstücksoptionen, freundliches Personal, schöner Pool, ruhig gelegen, Shuttle ins Zentrum
meltem
Türkiye · Solo · October 2026
+Konumu temizligi ve insanlari ilgi alaka hersey mukemmel odalar genis her ihtiyacimiz karsilandi Çok rahat ve konforlu Merkeze çok yakın ister yuruyerek isterse grabla heryere rahatca ulasim olanagi var Bayildim buraya Balide toplam 4 otelde kaldim en iyisi kesinlikle Sabana Ubud du Teşekkürler Sabana Ubud
−Sadece havuz çekici degildi
Olga
Russia · Couple · October 2026
“Тихая жемчужина посреди шума Убуда”
+Приятный персонал, красивый номер, удобная кровать, большая готовность всех помочь в любых возникающих вопросах, бесплатный трансфер, классная ванна в номере и отличный бассейн
sylvane beauroy
France · Solo · October 2026
“Boutique hôtel expectionnel et mémorable”
+Superbe empacement. Proche du centre mais au calme, sans bruits, endroit paisible. Trés proche de restaurants healthy - bio, de spas massages, ... Petit déjeuner de qualité avec délicieux produits frais, de superbe bowls avec fruits et granola. La chambre est grande, spacieuse, avec lits a baldaquin. Il y a une douche ET un baignoire. Tout est parfaitement décoré et propre. Il y a 2 grandes piscines trés jolies avec des arbres et végétation à côté Ils ont même écrit Happy Birthday à notre mère avec des fleurs sur le lit ! Vraiment au top ! Probablement le meilleur hôtel ou nous avons séjourner On nous as acceuilli avec des petits snaks et boissons et des serviette froides. Acceuil chaleureux et personnalisé. Le personnel est d'une hospitalité hors du commun. Gentil, serviable, souriant. Ils nous demandent le matin comment vas t-on ? À la fin, on nous a offert des bracelets porte bonheur ! On recommande à tous le monde ce coin de paradis :)
−le fait que la navette aie un périmètre trop restreint. Il faudrait élargir un peu jusqu'à Putri Bali Spa et Moska Restaurant et un peu plus tard car 22h c'edt un peu tôt.