Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 15 reviews.
swisstraveller002
Group of friends · April 2025
“A wonderful traditional Ryokan, with a beautiful outdoor bath and great food”
+This is a copy of the email I wrote to ryugon, after our wonderful 2nights stay there: We just returned home on Friday, after spending 4 weeks travelling around Tohoku and Niigata. One major highlight, was our 2 nights stay at ryugon, so I want to give you a detailled feedback on it, which I will also post on Tripadvisor. We travelled there by Shinkansen from Kakunodate in Akita prefecture. We left there, when it was snowing like crazy. We arrived in Omiya (Saitama) on the Komachi Shinkansen with beautiful sunny weather. And after entering the tunnel on the Shinkansen to Niigata city, we exited in Echigo-Yuzawa into pure Snow Country. Thank you for providing a shuttle from and to Echigo-Yuzawa. That is very convenient. Before getting into the shuttle, we enjoyed a drink at Hatago Isen and the food bath in front of it. At ryugon, we stayed in 2 rooms, my friend in a classic room and myself in a classic suite. Both rooms were wonderful. The plus of my suite, was the small private onsen. But to be honest, I didn’t really use it, as I found it very difficult to shower before entering the onsen, without getting showering water into the onsen. My friends room had two normal lounger chair
_Y9036VR
Family · March 2024
“Cheating service too expensive”
+I don’t think these meal are gastronomic. There are not any technique cooking method. Every service is cheating like other Japanese daily business hotel’s one. I had lots of experiences staying luxury hotels, but I can not enjoy this stay.
nuovorealismo
Japan · Family · January 2022
“This is the snow; the extraordinary experience.”
+Muikamach-town of Niigata pref. , where ryugon is located, is known for its heavy snow. It is a fantastic experience to stay in a renovated traditional Japanese ryokan surrounded by a super winter wonderland. We stayed in the room with a half-open-aired bath and it was luxurious to plunge in the bath seeing snow. Furthermore, the most luxurious one was the dinner. There are many fabulous dishes in the world but there is nothing more than a dish with the best quality rice and locally grown foods. Thanks to the cozy space and the free bar in the lounge, we had a relaxed time. The only advice I can tell you is you had better bring thick socks to walk the corridors in the ryokan.
“A first-class ryokan and a unique experience from the ordinary”
+ryugon really nails it on all counts. It was recently rebuilt, but you wouldn't be able to tell by walking around the property grounds. The architecture exudes old-world Japan charm, yet everything inside is modern - there's no skimping on technology (lightning-fast WiFi, power ports everywhere, a proper desk and chair for working, light switches next to the bed, etc.) and functionality. In the common areas, it's a mixture of old Japan and old Japan with an artsy twist (see photos for an idea of what I mean.) It really feels like you're in an Edo-era Samurai's residence. We stayed in the top room category (Villa Suite Premium), of which there are three. Our suite (Room G) seemed to be the best located with the best privacy. It faced a beautiful pond with a forest beyond it, and an incredible open-air onsen hot springs bath right on the terrace. It was serene, soothing and incredibly refreshing. If you can swing it, I would highly recommend this room. Meals are served in the main restaurant - we usually prefer ryokans that serve meals in the comfort of our own room - but at least they offer private rooms in the restaurant so you can enjoy dinner with some semblance of intimacy. And
“Perfection in Niigata”
+Amazing two days at this piece of heaven. In this place, everything is done to a special standard. This ryokan makes you feel at ease. We enjoyed removing our shoes and walking around in bare feet, it made the whole place feel relaxing rather than just the room. Our room was really spacious. This was truly luxurious way of traveling. What really made the stay special was the evening dinner. It wasn't just the wonderful food, the overall experience was incredible right from the moment we entered the restaurant. This visit certainly won't be our last.
benm989
United States · December 2019
“The Ryogen Ryokan was a dream come true.”
+For years I’ve been saying that my dream was to stay in one of Japan’s traditional inns, a ryokan. I wondered whether my dream would come true on this tour. As we drove up to the hotel, I couldn’t contain my excitement. It was a ryokan. A centuries old dark wood building with paper doors and an onsen, a Japanese bath. But this was not just any ryokan, it was Ryugon, recently renovated ryokan incorporating whimsical artsy touches. I was in heaven. I wasn’t sure what to expect from dinner at a modern/traditional ryokan. Dressed in the yukata, casual cotton robes, provided for us, we were lead into a contemporary style dining room with floor to ceiling windows, overlooking beautiful ponds and gardens. A long thin paper menu was placed next to each seat. I scolded myself for forgetting to bring my reading glasses, until I realized that no choices needed to be made, we would be served all of the mouth watering courses. The restaurant took advantage of Niigata’s bounty of seasonal produce, like mountain picked mushrooms, pumpkin, fish, beef and lotus root. After a long, lavish dinner, I headed off to the onsen. I showered before opening the door and stepping outside into the freezing nig
Verified traveler
November 2019
+공간과 미식의 아름다움을 알려주는 곳입니다. 늦가을의 정취를 보았는데 눈 내린 겨울도 기대가 됩니다!
serayoon
Japan · Couple · August 2019
“Stunning 200 year old cultural heritage site/ryokan in Muikamachi!”
+We treated ourselves with one night at Ryugon, a luxury ryokan in Muikamachi about two hours from Tokyo. Ryugon offers a unique and stunning experience. The ryokan complex consists of a series of houses which are connected by a wooden walkway which gives visitors a beautiful view of the garden and pond which are part of the grounds. It’s probably the only place in Japan designated as a cultural heritage site (200 year old wooden building, it seems it used to belong to a wealthy farmer/local ruler) which is also a ryokan. The ryokan has just finished renovations, so everything is very new. Everything is made of wood and has a nice feel. Some of the rooms face onto the pond and have a small private hot spring bath on the veranda, meaning you can take a bath almost any time of night or day and enjoy the view at the same time. I would note that I personally find Japanese hot springs a bit too hot sometimes - but it turns out you can just call reception and ask them to adjust the temperature if you also find the temperature preferred by Japanese people a bit too high. The food provided at the restaurant is sourced locally, and you can tell a lot of effort has gone into creating a menu t
“十分有味道的日式旅館 非常推薦家族旅行”
+十分有味道的日式旅館 日式晚餐早餐都很好吃 細心的服務及室外湯屋可邊賞雪邊泡湯 非常推薦家族旅行
ArthurWang095
Taiwan · Group of friends · August 2018
“Hotspring Resort With 200+ Years History - 超過兩百年的溫泉旅館”
+Historical building traced back to 1495, this famous resort has great landscape, historical hotel building and hot spring. Food wasn’t up to expectation in the beginning, but after communication it turned out well. We enjoyed its big room & walking around the site and the area. We liked the 24 hours hot spring a lot, dipped ourselves several times a day. Will be back if next time come back to the area. 建築物歷史回溯到1495年，這家超過兩百年的知名飯店有很棒的景觀、建築物和溫泉，食物一開始沒到預期，溝通後就好很多，我們很喜歡他的大房間，在裡面外面走來走去也很舒服，溫泉很舒服，24小時開放，每天都泡好幾次，下次來這區會再回來。