Rydges Mackay Suites

Name: Rydges Mackay Suites
Address: 9 Gregory Street, Mackay, Mackay, 4740, AU

7.9Good1,164 reviewsSee rooms

Hotel

9 Gregory Street, Mackay

Facilities at a glance

Free Wi-Fi
Parking
Gym
Room service
Daily housekeeping
Elevator

About this place

Luxurious Amenities Rydges Mackay Suites offers a range of luxurious amenities including a restaurant, bar, and gaming lounge, ensuring a delightful stay for every guest. Convenient Location Situated in the bustling Mackay Central Business District, the hotel is just a short drive away from popular attractions like Bluewater Lagoon and Caneland Central shopping centre. Comfortable Accommodation Guests can unwind in fully-serviced air-conditioned suites with modern facilities such as flat-screen TVs, work desks, and private balconies, providing the perfect blend of comfort and convenience. Experience the epitome of luxury and convenience at Rydges Mackay Suites. Book now to secure your unforgettable stay!

Choose your room

Pick check-in and check-out to see live room prices.

6 room types

Choose your room
Room type	Guests	Show prices
One-Bedroom Suite 56 m²Sofa bed, King bed	Sleeps 4	Show prices
King Studio Room 22 m²King bed	Sleeps 2	Show prices
Family Room 65 m²2 × Twin beds, King bed	Sleeps 4	Show prices
Deluxe Spa Suite 65 m²Sofa bed, King bed	Sleeps 4	Show prices
Deluxe Two-Bedroom Suite 87 m²2 × King bed, Sofa bed	Sleeps 6	Show prices
One-Bedroom Twin Suite 55 m²Sofa bed, 2 × Twin beds	Sleeps 4	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Indoor pool
Gym

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Accessibility

Accessible
Elevator

General

Non-smoking rooms

Location

Address
9 Gregory Street, Mackay, 4740, Australia
0.5 km from the center of Mackay

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 10:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

7.91,164 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness7.3

Service9.3

Location9.3

Room quality7.8

Amenities7.3

Value for money8.3

Food and drink6.8

Margaret
Australia · Group of friends · October 2026
8.0
+That they put myself and my colleague's rooms next to each other.
Sandra
Australia · Group of friends · October 2026
10.0
“Comfortable stay.”
+Rydges is in a great spot. Great restaurant on the ground level. Easy walk to other cafes and shopping centre.
−Everything was great for the short time we were there.
Ronwyn
Australia · Group of friends · October 2026
8.0
+Good position & friendly staff
Ward
Australia · Couple · October 2026
1.0
“Very uncomfortable, and unclean.”
+Location
−Very tired and unclean. I paid a crazy price per night for a very old and tired room. The first room they gave me had mould all over the bathroom. The second was not much better. I would never stay at this hotel again.
Gail
Australia · Group of friends · October 2026
4.0
“Not value to money. Over priced for the condition of the room, furnishings, appliances and items supplied.”
+Continently located. Cleaning staff were lovely. Beds comfortable
−Kitchen lacked a lot of essential items, had to ask at reception for plates (2 only in the room). Dishwasher didn’t work. Not enough soap supplied to hand wash dishes, and the supplies provided needed scissors to open… but no scissors in the kitchen. No hair dryer in the bathroom. Washing machine flooded the kitchen when used. Dirty clothes left on the balcony. Dining chairs falling apart, some unusable. Additional deposit taken from credit card not refunded.
Rachel
Australia · Family · October 2026
4.0
+Location
−Watching young teenagers from my balcony trash the shared car park with the Rydges outside laundry. Then calling reception and explaining the situation and I could hear them laughing. So obviously didn’t take it seriously. They finally got security out to sort it out. The doors on level 3 should be locked so none can sneak in. You need more security, to many dickheads about.
Vimal
Australia · Family · October 2026
7.0
“Good”
+Property looks clean.
−Some staff not friendly
Simon
Australia · Solo · September 2026
7.0
+Staff on reception friendly.
−Locking the internal door after 10.00pm does not protect guests who want to go to the bar or Pokie room . Guests are forced to walk out the front door and walk around the block to enter via Moss on Wood entrance. This is more dangerous due to the number of loiterers in the streets late at night. There has to be a better and more convenient way as this is not thinking of their guests safety. Regular business traveller to Mackay but I wont stay there again .
bretton
Australia · Group of friends · September 2026
9.0
“Comfortable Stay”
+Great location, rooms are a good size with good separation between areas and are well setup to relax and undertake work. Just enough facilities within room for an easy stay.
−It was all very good. Ironing Board could be replaced
Lynda
Australia · Couple · September 2026
4.0
“Bed was itchy”
+Restaurant was lovely and staff
−The bed was itchy and we couldn’t sleep checked out at 4 am something was biting us.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 10:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

6 room types

One-Bedroom Suite

King Studio Room

Family Room

Deluxe Spa Suite

Deluxe Two-Bedroom Suite

One-Bedroom Twin Suite

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Accessibility

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews