Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 189 reviews.
Michelle
United Kingdom · Solo · November 2026
“Lovely comfortable stay”
+Great location and good value
−It would be lovely if the tea cups were replaced on a daily basis - or new cups left on the outside table for use. I also ran out of toilet paper!
STEPHEN
United Kingdom · Couple · November 2026
“Good”
+Location
−1 light not working
Mark
United Kingdom · Couple · November 2026
+The room is in a central location. Located over an opticians shop. A key pad allowed entry to the building then our room key was left in the door. The room was very basic but everything was clean and worked well. It will not blow you away but it will not offend you either.
−It feels a bit impersonal to my mind.
John
United Kingdom · Couple · October 2026
“Overpriced, low quality.”
+Location. Accepted a dog.
−Room size too small. Mattress clearly low quality. Bed side cabinets are higher than mattress, results in banging g elbow/arms. Very poor ventilation - Window too small. Temperature in room was ridiculously hot, with radiators being on and hallway acting as a heat source. Again, no ventilation. Absolutely rubbish view from room 2. Shower is old and small. Shower water pressure low. Toilet seat not properly secure and slides. Duvet tog 10.5 far too heavy. Lack of electric sockets made using floor standing fan dangerous as extension cable was a trip hazard.
Wayne
United Kingdom · Couple · September 2026
“Basic, but clean and comfortable. Good value for money.”
+Great location and really clear instructions on how to find and enter.
−Nothing really. It was a bit basic with limited space but still such good value for money.
Melanie
United Kingdom · Group of friends · September 2026
+Lovely well equipped and clean rooms. A lovely cafe next door does a superb breakfast.
Jo
United Kingdom · Couple · September 2026
−Unfortunately, our check-in experience was very disappointing. Check-in was from 4:00pm, but despite messaging the property that morning, we still had not received an access code by the time we arrived. We phoned the mobile number provided several times and eventually managed to get through at around 6:00pm. We were then told that our booking should not have gone ahead because the property does not accept bookings at weekends. We were given the access code, but there was very little apology or acknowledgement of the inconvenience caused. What was particularly disappointing was the lack of communication throughout the whole process. Nobody contacted us afterwards to check that we had managed to access the room or that everything was okay. We also had to pass the access code on to another couple who were trying to get in and had received no communication either. I have since messaged the property to explain how disappointed we were with the experience, but unfortunately I have received no response. Overall, the check-in arrangements and communication were unacceptable and caused unnecessary stress at the start of our stay. There are no plugs at the side of the bed to use. No toiletri
Layla
United Kingdom · Family · August 2026
“Great place for a night's stop over in the town, clean, tidy and would stay again if in the area.”
+Great location and really easy arrival due to email in advance. Room was clean and tidy and although the first room along the corridor we didn't hear noise in the night if there were guests in the other rooms. Room overlooked a cafe courtyard that could be heard in the morning but that was not noisy. Convenient on street parking just opposite the property. Bed was comfy. Fab pub (the wheatsheaf) just around the corner with real cider.
−A few small maintenance issues could have been done in the room, i.e. loose shelf in bathroom, loose fitting around door handle. It was an extremely warm room even when the temperature outside cooled and although the was a fan provided, it appeared to be missing a button to allow for fixed or rotating meaning it did make an invasive clicking noise in the night when it was left on.
Celia
United Kingdom · Solo · August 2026
+Great central location. Property was very clean.
−Unbearably hot. I know its been a hot summer, but its the first night that we have had no sleep. A fan was provided but really did nothing as it was a very cramped room. No toiletries provided - this is made clear before you go. A few things loose in the bathroom, but OK shower and wierdly a toilet roll holder complete with toilet roll was provided next to the sink! Glad we were there for only 1 night. It was so hot we left very early in the morning so were unable to provide feedback to the owners and were too early for the cafe next door.
Paul
United Kingdom · Solo · August 2026
“Shoe Army in Oakham”
+It was perfect for what we needed. Great location and the Cobblers did us proud 👞
−Ran out of toilet roll