Russel Hotel

Name: Russel Hotel
Address: Russel Lane, Opp. Charm Towers, Kampala, 256, UG

8.0Very good24 reviewsSee rooms

Hotel

Russel Lane, Opp. Charm Towers · Kampala

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Gym
Breakfast
Concierge

About this place

Luxurious Amenities: Indulge in onsite massages and stay active at the fitness center. Delicious Dining Options: Enjoy local and international cuisine at Russel, accompanied by a stylish bar/lounge. Convenience at Your Fingertips: Benefit from complimentary Wi-Fi, concierge services, and a hair salon, with a roundtrip airport shuttle available. Make yourself at home in the elegant rooms at Russel Hotel and explore Kampala easily from this prime location. Ready to elevate your stay? Book now!

Choose your room

Pick check-in and check-out to see live room prices.

4 room types

Choose your room
Room type	Guests	Show prices
Standard Room, 1 Queen Bed Queen bed	Sleeps 3	Show prices
Deluxe Room 30 m²Queen bed	Sleeps 3	Show prices
Executive Room, 1 Queen Bed 34 m²Queen bed	Sleeps 3	Show prices
Standard Twin Room 40 m²2 × Double bed	Sleeps 4	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Food & drink

Breakfast

Services

24-hour front desk
Concierge

Accessibility

Accessible
Elevator

Location

Address
Russel Lane, Opp. Charm Towers, Kampala, 256, Uganda
3.2 km from the center of Kampala
Nearby landmarks
- Kasubi Tombs3.8 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

8.024 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.

Cleanliness8.1

Service9.1

Location8.6

Room quality8.1

Amenities7.6

Value for money8.5

Food and drink7.6

Angela
September 2025
8.0
“Great budget hotel. Highly recommend!”
+This is the hotel we use on a regular basis when in Kampala for work. The staff there are very friendly, the beds and pillows are comfortable, the breakfast is okay. It’s a fantastic value-for-money hotel. Downside - only a couple of local TV stations; no movie channel. Parking can be an issue sometimes, but the hotel really try hard to accommodate us on this. And no fridge in a standard room. Other than these few minor items, the budget hotel is really great!
Angela
September 2025
6.0
“Lovely staff!”
+Central location. Staff are lovely. Parking area is too small which can be difficult. Some rooms are noisy.
Angela
August 2025
8.0
“Friendly staff; great service.”
+Comfortable bed. Average breakfast. No bacon. More Ugandan style breakfast buffet. Staff are really friendly and they all do an excellent job. Parking is terrible as the car park is too congested; if you choose not to leave your keys, it takes 20 minutes to get your car in and out.
Angela
July 2025
6.0
“Excellent staff. Comfortable bed.”
+Bed and pillow were super comfortable. There was a loud mechanical noise outside our window for hours during the night - very annoying. Staff are fantastic. Very friendly, polite and efficient. They really try to meet your needs. No mini fridge so no cold drinks. No coffee in room - only 1 teabag and 1 cup for 2 people. Universal power sockets which is fantastic. Parking is so full with non-residents cars that they ask you to leave your keys. I refused and they accommodated me but it took about 30 minutes of stuffing around before I could park and leave. Overall, it’s 3 star accommodation in a central business location. But in need of some room refurbishing.
Angela
January 2025
6.0
“Nice 3 star hotel”
+Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.
Vincent
February 2024
10.0
“Excellent and friendly facility”
+Everything was fine except WiFi in the room.
Justin
January 2024
10.0
+My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast. As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Tito
December 2023
8.0
“Encounter at HBT Russel”
+My stay here was good! This hotel needs to think of getting a spacious location.
Barbara
November 2023
6.0
“OK location, friendly, tired hotel...”
+Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.
Verified traveler
July 2023
2.0
+This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

4 room types

Standard Room, 1 Queen Bed

Deluxe Room

Executive Room, 1 Queen Bed

Standard Twin Room

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Accessibility

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews