Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Verenice
United States · Solo · July 2026
“Not worth it. Please read before booking!”
+The location is honestly the best part about this resort. I enjoyed having restaurants and stores within an easy walking distance! I enjoyed the easy pick up area in the front of the building, which is great if you do not plan on renting a car.
−Unfortunately, the customer service was not the best. They should swap the front desk with security in my opinion. You are not greeted by any staff at any time, unless you go into their admin office and that's only to acknowledge and ask what they can help with. The AC units on both windows in the bedroom and living room were not the best at keeping the rooms cool. It was very uncomfortable coming into the room from a long hot day. A shower of course helped with that. I understand that housekeeping is not something included anymore without a request and must be approved (thank you pandemic) however, I have NEVER in all the hotels I have stayed at (cheap and not) had customer service tell me that they would not supply the room with a fresh set of towels. This was definitely not disclosed in the Booking advertising so it was very disappointing when I received that news. I was told that they only provide towels if your stay is longer than 9 days. The gentleman on the phone said, "yeah usually people just wash them themselves," With 4 adults, poor air ventilation, hot days and multiple showers, you can see why this news was disheartening. This resort is definitely not the cheapest yet
Lawrence
United States · Solo · May 2026
“Decent stay, don't stay here if you're afraid of cockroaches”
+Great location. Nice pool. Lots of pots,pans,cups,etc. comfortable bed.
−Healthy population of German cockroaches living in all parts of the unit including bedroom, kitchen, living room. Bathroom fan didn't work so smells persisted. Night time security guard was not friendly.
Teresita
Australia · Couple · January 2026
“The price is not comparable”
+The property is clean
−Previously, shampoo and conditioner were included and I was disappointed when it was not there and I have to buy them.
Filomena
United States · Family · November 2025
“It was a wonderful stay and would definitely return!”
+Excellent location near great restaurants, target, Nordstrom rack and walking distance to the beach. Did an after hours check-in and staff at the lobby very helpful in showing us the lockbox location. Room was spacious with abundant supply of towels/linens/toiletries. Great kitchen. Kind & helpful front desk staff. Ample parking spaces!!!
−Wish they didn’t have to change our mattress in the middle of our stay.
Damian
United States · Group of friends · November 2025
+Location
−There were no coffee filters, there were cockroaches, there was no shampoo or conditioner, and the sofa mattress was very bad.
carina
United States · Couple · November 2025
“Price is a good deal. Nice, convenient and comfortable stay.Property is near everything that we need. Parking is easy an”
+Close to the beach( 8 mins walk), shopping areas, dining places. Free parking in the parking garage of the condo, no resort fees. Accomodation is conducive, with comfortable bed, kitchen, bathroom. Lots of towels. Stacy, is very nice and accomodating. Bus stop is just steps from the lobby of the condo. mcDonald's just across the street.
−The aircon in the bedroom is somewhat noisy. But we were able to learn to ignore and have a sound sleep. The construction of the nearby building is noisy by day, but since we are outside most of the time, it's not a problem.
Shannon
United States · Couple · November 2025
+Room was clean and had everything needed.
−The garage was inconvenient to get into but appreciated it being available.
Dinkins
United States · Couple · November 2025
“Frustrating to have roaches, concerned that would bring roaches home but so far we haven’t seen any.”
+Location was great
−Property was nice but we had roaches in our unit. Reported the issue and they indicated that was common.
Venus
Family · October 2025
+Clean, newly renovated, nice and convenient location. I just not received any email regarding after hours check in and was told they could only email it same day of check in. Provided alternative email adress but still no instruction received. Staff were helpful and professional specially Security. I read the bad reviews from a few years back regarding mean security and I’m glad I had a totally different experience. Will definitely book this place again in the future.
OGAWA
Japan · Group of friends · January 2026
+無料駐車場つき
−サウナありだったのでこちらのホテルに決めましたが、故障していてスタッフの方に聞いても直す予定はなく一度も使えませんでした。 記載して欲しかったです。リクエストしたユニットバスも希望が叶わず シャワーのみでした。 汚さという訳ではありませんが、ゴキブリが1日に数回は見つけました。キッチン周り特に多かったです。