Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 17 reviews.
“Lovely location, TLC needed”
+Ive stopped here many times over the years, its quirky and a nice location, but it lets itself down badly . No redecorating has been done since opening. The stair carpet needs binning, dirty and stained , paintwork tired and chipped . Old sofa and TV, smell of fried food from cafe downstairs doesn't help. The top floor room I was in, one of the Velux windows wouldn't close properly. The place is very tired unfortunately
“Lovely stay”
+Lovely apartment with plenty of room. Nice and comfortable, cleaned really well. Having the lovely cafe downstairs was just perfect.
“Good place to stay, better communication needed”
+Lovely property. Overall good stay. However few points that could be improved upon, mainly from communication point of view. As we were travelling from the other side of the country we had requested if any non-dairy milk was available for use on the day we arrived and although the host said that would be fine, no milk available on arrival. Also the cutlery and plates etc were overtly greasy with some bits of old food on them which mean we re-washed them all. On first morning of our stay we went down for breakfast in the cafe underneath the property. Busy morning and staff did tell us there would be a wait which was fine for us. But after 45 minute wait, with 2 other tables being served before us (despite arriving after us) no food. When it did arrive, lukewarm at best and we did not then have time to wait another 45 minutes. So breakfast was a disappointment unfortunately. The staff definitely needed some better communication between them all. And finally, we appreciated it is an old building and the cafe opens at 8 am but perhaps a little more respect for guests in the morning with regards to noise and full blast music coming on at 8am (ironic statement for me bearing in mind I am
Rashpal
Family · September 2023
+A lovely apartment, we all felt so comfortable there (2 adults two kids under 7), lovely finishes, really welcoming to have some milk and basics to use. The location is great, right near the estuary, local parade of shops, cafes and restaurants. Overall a really pleasant stay and would definitely return here and recommend others to stay here too.
“Great Stay!”
+A lovely apartment in an ideal location, staff very friendly and accommodating and the food at the cafe was very good.
+I have stayed at this accommodation many times over the years. Its a good location, but it really needs some TLC desperately. A lick of paint and a new carpet would make a huge difference. Nothing has changed in all the years ive been visiting.
“Lovely Family Getaway”
+We really enjoyed our stay at Route 2 for 2 nights. It was convenient and had most of what we needed.
“Character and location superb”
+Lovely quirky holiday spot. Very characterful, very clean and in a fabulous location. The stairs are quite steep and a challenge for the less mobile but we were aware of this, so not a problem.
“Great stay.”
+We had a great weekend stay at this property. It is close to some good restaurants and the town has lots to offer. The accommodation was comfortable and the kitchen well equipped. The shower has lots of pressure - most enjoyable. We had a great breakfast in the cafe downstairs. We hope to be back in this area and will definitely stay here again.
“Five star!”
+couldt fault it, such a great location - very quiet .. staff v friendly and helpful we will be back!