Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Mieke
Canada · Couple · October 2026
+The location was wonderful. The staff were very helpful and kind. The room was perfect for what we needed and a safe, quiet, comfortable spot to rest between the adventures in Rome.
Or
Canada · Couple · October 2026
+Great location not far from main attractions
−Bad insulation so we could hear everything happening outside and too much light from the window meaning that the blinds were letting too much light in to the room
Oana
United Kingdom · Solo · September 2026
+Very convinient location
−Staff sent us an email one day before our arrival saying that we were moved to other location 5 min from orginal location without any proper explination. We arrived at the location suggested and the room was not what we were paying for. We refused to satu there and we were told in first instance to cancel and find another place without taking intoconsideration that we booked few months in adavanced. When we refused to levae they offered our original room. This created unecessary stesss at the beginging of our holiday without any furter explinations.
Anna
United Arab Emirates · Couple · July 2026
“Short but sweet.”
+Unfortunately we didn't stay here as we were contacted the night before that there was a mess up with the booking. However, the other place they located us in looks very similar and was definitely up to standards! It was clean, the room was spacious and the lady who checked us in was lovely.
−We didn't know whether we were able to use the lift and the apartments were on the 4th floor. Travelling with suitcases made this quite the trek
Daniela Bogatinoska
North Macedonia · Solo · June 2026
+Супер локација за движење пешки низ Рим.Собите пристојни и чисти , персонал љубезен . Го препорачувам !
N
North Macedonia · Couple · June 2026
+Great location and a nice, comfortable room with all the basic amenities we needed. The only issue was the air conditioning, which was not working during our stay. The staff provided a fan and mentioned that the AC would be fixed and that we might be moved to another room, but unfortunately that never happened. Despite this, we had a pleasant stay overall and enjoyed our visit.
Baturay
Belgium · Couple · June 2026
−They have transfered us to another hotel and apparently they do it to often to other people as well in the past
Belen
Spain · Couple · October 2026
−El check in, que se acaba a las 23:30h.
PAMELA
Italy · Solo · October 2026
“Il soggiorno è stato buono anche se serve una maggiore manutenzione.”
+ho soggiornato al VATICAN SECRET. posizione strategica, personale gentile ed efficiente, kit di cortesia per il bagno e il caffè/tea, facilità di check in e check out. Lenzuola e federe buone e confortevoli. Pulizia quotidiana. Climatizzazione. la camera graziosa, spazio adeguato. Simpatica la soluzione del lavabo in camera e toilet con doccia privata.
−Le pecche da migliorare stanno principalmente nella manutenzione: La tavoletta del water mezza sganciata, la rubinetteria del bidet rotta, il rubinetto del lavabo che sgocciola, lo stipite della porta del bagno gonfiato, i vetri della doccia e il soffione con evidenti tracce di calcare. Per quanto riguarda il letto: i due materassi singoli potrebbero essere sostituiti da uno matrimoniale (le dimensioni della stanza e l'allestimento non consentono comunque di mettere due letti singoli); Non avevo una coperta ma un copriletto un pò "rigido". Sosotituirlo con un quilt (data la stagione è più che sufficiente) darebbe sicuramente un migliore confort.
Twan
Netherlands · Solo · September 2026
+Helemaal niks, slechtste kamer die je kan boeken.
−Heb je even. 1: Je betaald vooraf en dan een dag van te voren krijg je te horen dat je ergens anders moet zitten. Okey prima kan gebeuren 2: Je komt in een kamer ergens weg gestopt, waar de behang los en beschadigd is. Badkamer en Airco met schimmel zit. Bed zo hard als de vloer is. Alles voelde vies aan. Dit was in de Vatican Treseur. 3. Alleen via Whatsapp bereikbaar. Je probeert te bellen, niemand neemt op. Je gaat naar de receptie van de Vacitan Inn. Niemand daar. Lopen wel genoeg "schoonmakers". Blijkbaar zit daar wel iemand achter met boekingen en een telefoon. Maar opnemen is al teveel. Moet je nagaan om naar de receptie te lopen. Zit letterlijk 1 deur tussen......