Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 25 reviews.
Verified traveler
November 2019
8.0+センスのある空間で、良かった。 快適に過ごせました。
Ajisaiblue
Business trip · March 2019
10.0“Dope hotel”
+This place truly makes you feel like you're a rockstar! Strongly recommend the suite room. Very convenient area, cool decor, very spacious for Japanese hotel. There wa a dj booth in the room, next time I stay I should book DJ for myself!
+キャンペーンでブレックファーストチケットを貰いましたが、お部屋清掃と共に片付けられており使えず仕舞いでした。残念でした。
“お洒落な内装”
+下の照度がもう少し欲しかったが、清潔に保たれており、総合的によかった。
Verified traveler
June 2018
8.0“All the mod cons in sizeable room”
+Modern, comfortable and sizeable rooms with local designer amenities. The hotel had a restaurant and rooftop area but it was wet and fairly quiet when we were there. Walkable to key area but also 2 minutes away from train and buses. Supermarket and restaurants also nearby otherwise not a hugely vibey area but worth the stay for a nice decent sized room with a bath.
AdinaParris
Solo · April 2018
4.0“Feels More Like a Motel”
+Conveniently located next to a subway station, this hotel doesn't have much more to offer. It's more spacious than most small Japanese hotels, it even boasts a closet. The bathroom is also very clean. The bed is firm but not uncomfortably so. I kept the shades closed the entire time because there was no view through the large dirty windows. Opening them would have meant staring at power lines and ugly buildings across the street. After entering the room it still felt like I was outside as I could hear the cars on nearby streets going by. The carpet is really worn which gives it an unclean feel. In order to have the room cleaned, you will have to make a request at the front desk before you leave for the day. I wouldn't stay here again, nor would I recommend it.
“Worst hotel ever!”
+Worst hotel I have stayed and I’m disgusted you recommend it to me, The photos on Expedia are not the room The room was dirty, mixed match carpet, old stuff under the bed, the hotel & room smelled really bad!! We didn’t even have a window! It was frosted so couldn’t seen outside and wouldn’t open, He picked our room key out of a bowl in the reception No staff was ever present! Tiny single bed for two of us, we didn’t fit in the bed and the quit was too small The room was very dark, towels and bedding smelt, We left after one night and checked in else where
TraceyAsh1
Business trip · March 2018
2.0“DO NOT STAY HERE”
+I was booked here by the company I was working for in Japan. Requested non-smoking- and was not- the floor was smoking and rooms poor quality toxic air as a result. Corridors extremely dark. There is no common lobby area or reception for relaxing. The absolute worst fatire is THERE ARE NO WINDOWS. When I made this complaint My company was refused a refund. When i asked for a move of room I was offered the same with increased stained carpeting. This is NOT acceotable when a cliemt makes a legitimate complaint.
fabriced990
Business trip · February 2018
2.0“WORST HOTEL EXPERIENCE”
+Room: PRISON CELL, DARK, NO WINDOWS, NOISY and DUSTY Service: WHICH ONE? I didn't see anybody. The one service is the breakfast where for 1000 yens you have a meal that costs 300Yens at the combini next door with twice the quantity..... (And you have to wait 15 minutes to eat it in the morning. Worst hotel experience. Unbelievable that such an hotel can prosper with the competition in Japan having an average quality WAY ABOVE this one..... Don't go!!!
dcphillygermany
Solo · November 2017
6.0“Could have been better”
+Pros: - Great location, easy to get to Shinsaibashi, Orange Street and many locations around Osaka either by subway or on foot - Close to Hommachi Station exit 23 - Great Breakfast with flexible options for vegetarians or vegans - Friendly staff - Many restaurants nearby Cons: - When I checked in I wasn’t told what time breakfast was or how to use the phone in the room - The biggest annoyance was that the rug in my room (401) had bleach stains all over it. They didn’t offer me a new room despite me telling them that I didn’t like the stains - Very dark hallways, feels like a nightclub all day Overall: I didn’t spend much time in the hotel so it worked for me. Next time I would consider another options but I wouldn’t rule out another stay at Rock Star for the right price.