Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Jimena
Mexico · Couple · November 2026
“Ok, too expensive for what it is”
+Close to Rizal park and intramuros Very nice staff
−The property is old and needs remodeling (example the bottons on the elevator work sometimes and some others they don’t) We don’t like they sell shark fin soup because of what it means to the sharks
Andrew
United Kingdom · Couple · October 2026
“City visit”
+The staff were very welcoming and helpful
−Run down hotel and no way would qualify to be 5 star
Mae
United States · Couple · September 2026
“It was nice”
+It as convenient for the purpose our trip
−It was such a long walk from the lobby to our rooms
Jesusa Mari
Philippines · Couple · August 2026
+My room reservation was downgraded.
−Checking in took sometime, we have to wait fir more than 30 minutes.
Jesse
United States · Couple · August 2026
−The leaky roof in the hallways, and that noone answered the phone for room service, I had to walk to the restaurant to place my room service order
Nerissa
Australia · Couple · August 2026
“Australian!-thought we had an infinity pool with staff &”
+Loved the actual hotel- it is beautiful with an amazing history. We plan on traveling with our family next year and may re-visit We are Australian and loved the pool- but were confused about how to get towels and there was no service in the pool area (drinks or food) The pool was good in the heat
−DO NOT ORGANISE A PICKUP/ DROPOFF WITH THIS HOTEL- GRAB IS SO MUCH CHEAPER The pre organised pick up fee is ridiculous! Do not do this- just do a 'Grab' at the airport- make sure you have the App. Unless they are prepared to negotiate a more reasonable price after this review. It's absolutely ridiculous! My actual amounts - We organised a driver with the hotel prior to arrival, and the airport to hotel driver price was Philippine Dollar PHP 2000, I'm Australian so Au $47. When leaving we ordered a 'Grab' (after recognising the ridiculous price) and the total transaction (including the international transaction fee) was PHP 346, Au $8.00. So, a massive difference of-Philippine dollar approx. $1600 ( Au $37). So the total difference is- 2000-346 =PHP- 1654 (AU $38.46) Can't say it any other way- DO NOT ORGANISE AIRPORT TRANSPRORT WITH THIS HOTEL They also need to consider the pool staff- we didn't know how to get our towel and there were no staff to serve us at the pool (for food and drinks) and they also had signs up saying that we cannot have our own food and drinks but they had no staff to serve us, this was very confusing. So ...we can't bring our own drinks and there is no staff
Eusofrina
United States · Couple · July 2026
“I like the location is superb and then tte swimming pool and the Gym and Sauna .. Maybe I paid more because it was the d”
+The location is near to the park and restaurants..
−Nothing
Eusofrina
United States · Couple · July 2026
“I like the location and the facilities and my room is hige of course because I paid a lot ..”
+The facilities and location
−The restaurant.. They don’t serve bacon at all .. LOL
Janice
Philippines · Couple · July 2026
“Great view of the sea!”
+Location near the event I was attending.
−Trash on the street 50 meters outside hotel - not the fault of the hotel but it mars the elegant stay.
paulkV4977AC
Solo · June 2026
“Beautiful historic hotel property with PWD accessibility issues”
+I booked a three night stay at the Rizal Park Hotel; after I had contacted the hotel about handicap accessibility, identifying myself as a 70 year old PWD (person with disability) that uses a cane. I specifically asked if I would encounter stairs and if yes; do the stairs have a handrail and is there a handicap ramp that bypasses the stairs. I initially contacted Rizal Park Hotel on 29 March and got an email reply on 31 March; “The hotel is generally accessible. We have ramps available for entry points.” This was for my arrival in Manila; I selected a different historical Manila hotel for my four night arrival stay. For my trip departure I contacted Rizal Park Hotel on 27 May and got an email reply on 28 May; “Hotel is a four-storey building equipped with working elevators that provide access to the guest room floors. We also have stairs with handrails available within the property. For accessibility, ramps are available in selected areas of the hotel.” On 28 May I responded via email, “Thank you very much for your detailed accessibility information; your guidance gave me the confidence to make a three night booking.” On 11 June at 3:30 pm I arrived at Rizal Park Hotel lobby entran