Reviews from guests who stayed at this hotel, shared by our hotel supplier.
Stephanie
United Kingdom · Family · August 2025
“At the current state wouldn’t recommend”
+Unfortunately there was many aspects of the property that we did like and this did not reflect on the price paid
−The property needs a whole revamp it’s very old and worn. No towels No toilet paper (1) for four days No black bags Curtains in lounge with mould on the curtain poles rusty through out the property. Bath matt and toilet matt both white and dirty Kitchen sponges that should have been throw out along time ago. Cushion on dinning chairs ripped. Chasing the owner for the code to get in no direction how to open the door eg put button into middle to gain acess. A egg thrown first night staying at the window texted owner no response until following afternoon. Water pressure ridiculously low No wifi The price doesn’t reflect what the property is offering until the above is updated it should be fraction of what its advertised.
Caroline
United Kingdom · Couple · August 2025
+This chalet is situated in a lovely quiet corner, so great if you want to focus on working remotely. Chalet has a nice decking area. Car park convenient, just outdide the chalet. Good kitchen facilities. Chalet was clean on arrival. Basics such as toilet tissue, hand-wash, washing up liquid, towels, oil, salt, coffee, sugar and some cleaning products were available. Owner was very responsive to my messages, so lovely pleasant stay.
−The location is advertised as beachfront, which was one of the main features I was looking for. But it is actually at least 20+ minutes walk, it is not a direct path. You have to walk through the main road to get to the beach. Water pressure in the shower is very slow. It wasn't clear on Booking.com that the water park / entertainment facilities tickets have to be purchased separately (not included in the price) as this is a privately owned chalet.
Alan
United Kingdom · Family · September 2024
+Good places the park with decking
−Was a few things Dirty on arrival Fire alarms didn’t work Mould in places Carpet loss not stuck down
Iris
United Kingdom · Couple · July 2024
“Absolutely worth it”
+It is well situated in a very private space and close to all the amenities The staff were friendly and really went above and beyond for us The beds were comfortable and I will be coming back
Louise
United Kingdom · Family · July 2024
“RIP OFF!!! Disgusting vile stinky health hazard !!!!”
+The only thing I liked about staying here was leaving
−Everything the place was absolutely disgusting! The carpet was a health hazard filthy! There was mould everywhere the curtains were so mouldy the whole place stank the pillows were mouldy and had brown sweat stains you get stuck in the rooms and someone had to get you out from the other side the whole place needs putting in the bin!!!!!
Donna
United Kingdom · Family · May 2024
“Enjoyed our first family caravan weekend.”
+Beds were comfy and loved the terrace Liked the lay out of the caravan.
−Needs some up grading and more utensils in kitchen. (frying pan , general cooking equipment , tea towels)
Cynthia
United Kingdom · Group of friends · September 2023
“Good”
Andrew
United Kingdom · Family · September 2023
“Very good”
Desiree
United Kingdom · Family · August 2023
“We will definitely be back if we can stay in the same house.”
+I loved the location of the house we stayed in. Woodside, Quiet, perfect for a relaxing break.
−Didn't know about the pool area and having to book in advance.
Bailey
United Kingdom · Family · August 2023
“Good”
+The staff were helpful at Coombe Haven The food in restaurants was good and not too pricey The site was pretty clean and well run.
−Problems when we got there on Sunday, Coombe Haven had no knowledge of our booking. It took a while to sort out,but Haven staff were helpful. We got there slightly early, 3.30 but mobile home not ready till 5,should have been 4. No tea towels or tea spoons Mobile home quite a long way from most facilities and a sea view