Richmond Marriott

Name: Richmond Marriott
Address: 500 East Broad Street, Richmond, 23219, US

9.2Excellent678 reviewsSee rooms

Hotel

500 East Broad Street · Richmond

Facilities at a glance

Parking
Gym
Room service
Laundry
Elevator
Terrace

About this place

Luxurious Accommodations Located in downtown Richmond, the Marriott offers well-appointed guest rooms with stunning town views and free high-speed internet. Each room features a 27’’ TV with popular cable channels and ironing facilities for your convenience. Dining Options Indulge in a delicious meal at T-Miller’s Sports Bar and Grill or Fall Line Kitchen & Bar, open for breakfast, lunch, and dinner. Afterward, unwind at the Liberty Bar or Corner Rapid Bar for a refreshing cocktail, or grab a coffee at the onsite Starbucks. Convenient Amenities Stay active at the newly renovated fitness center or take advantage of room service for a relaxing evening. The hotel's skywalk connection to the Greater Richmond Convention Center and complimentary shuttle service to dining and entertainment venues make exploring the city a breeze. Book your stay at Marriott Richmond for a luxurious and convenient experience.

Choose your room

Pick check-in and check-out to see live room prices.

20 room types

Choose your room
Room type	Guests	Show prices
Premium Room with King or Two Single Beds 39 m²2 × Twin beds	Sleeps 4	Show prices
Double Room with 2 Double Beds - Skyline View 39 m²Double bed	Sleeps 6	Show prices
Standard Double Room - Concierge Level 30 m²King bed	Sleeps 4	Show prices
High Floor with 1 Bed, Guest room, 1 King, High floor 31 m²King bed	Sleeps 4	Show prices
Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible 30 m²King bed, Sofa bed	Sleeps 4	Show prices
King or Double Room with City View 31 m²Double bed, King bed	Sleeps 4	Show prices
Concierge Room with King or Two Double Beds 30 m²King bed	Sleeps 4	Show prices
Deluxe Room, 1 King Bed with Sofa bed 31 m²King bed, Sofa bed	Sleeps 4	Show prices
Room, 2 Double Beds (Mobility Accessible, Tub) 31 m²2 × Double bed	Sleeps 4	Show prices
Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower) 33 m²King bed, Sofa bed	Sleeps 4	Show prices
Room, 1 King Bed with Sofa bed 39 m²King bed, Sofa bed	Sleeps 4	Show prices
Room, 2 Double Beds (Mobility Accessible, Tub) 31 m²2 × Double bed	Sleeps 4	Show prices
Room, 1 King Bed with Sofa bed 31 m²King bed, Sofa bed	Sleeps 4	Show prices
Club Room, 2 Double Beds (Mobility Accessible, Tub) 33 m²2 × Double bed	Sleeps 4	Show prices
Club Room, 1 King Bed with Sofa bed 33 m²King bed, Sofa bed	Sleeps 4	Show prices
Club Room, 2 Double Beds 30 m²2 × Double bed	Sleeps 4	Show prices
Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower) 31 m²King bed, Sofa bed	Sleeps 4	Show prices
Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub) 31 m²King bed, Sofa bed	Sleeps 4	Show prices
Guest Room with 2 Double Beds 31 m²2 × Double bed	Sleeps 4	Show prices
Standard Double Room 31 m²2 × Double bed	Sleeps 4	Show prices

What this place offers

Parking

Pool & wellness

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Laundry

Accessibility

Accessible
Elevator

Outdoor

Terrace

General

Non-smoking rooms

Location

Address
500 East Broad Street, Richmond, 23219, United States
1.8 km from the center of Richmond

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 12:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

9.2678 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness7.8

Service9.8

Location9.3

Room quality8.3

Amenities8.3

Value for money8.3

Food and drink8.3

Patrick
United States · Couple · October 2026
10.0
“Convenient, safe, clean and modern property to stay at in a central location to do things in RVA”
+Perfect location, very modern and clean and spacious. Great staff.
−Little pricey
brock
United States · Group of friends · September 2026
10.0
“Lovely!!”
+Ate at the restaurant, EXCELLENT!!
Teresa
United States · Family · September 2026
9.0
−The fact that Marriott charged me for the night!!! I booked the room through booking.com. I was double charged.
Louise
United Kingdom · Couple · September 2026
3.0
“Poor value for money and property poorly maintained.”
+Starbucks in lobby and location good for access to city and local restaurants.
−Room was very tired and poorly maintained. Curtains hanging off rail, shower rail rusty and shower curtain stained, pillows lumpy, bathroom not thoroughly cleaned. Many pieces of equipment in gym not working.
Tucker
United States · Couple · August 2026
7.0
“Fantastic hotel with friendly staff, but the process of checking in and out needs to be smoothed over.”
+Great location, clean, comfortable, plenty of parking nearby
−This is now my third stay at this location and while I do enjoy the visit itself every time, checking in and out has seemed to become a headache every time I visit. I’m not sure if it is something that happens with booking through Booking.com, but for some reason the full amount of my stay is always billed upon checking in, even though I pre pay for my stay months in advance. It is fine if that is company policy, but it has never been disclosed to me and always comes as a surprise to me when checking my bank statement. This is now the 2nd time I have had that “temporary hold” actually charged to my account where I have had to verbally request it be refunded to my account days after checking out. Going through this process at the front desk has caused check in/ out to take up to 20 minutes several times now for me, and it is the only hotel I have ever stayed at where it is done this way instead of a flat $50 or so per night as a security hold. While I do enjoy this location a lot, occurrences like this repeatedly happening are decreasing my likelihood of wanting to stay at this location in the coming years. Any feedback regarding these processes and policies would be much appreciate
888ripleym
Group of friends · August 2026
10.0
“Good value, pleasant stay”
+Excellent location for the event we attended; the hotel is connected to a parking lot which in turn is connected to the event center. Large and spacious lobby. The rooms were very well kept, it was great value given the location and quality. There wasn't any issue with noise or anything like that. Starbucks in the lobby was great. Kim H was very helpful.
Z4476FPjanetl
Family · August 2026
10.0
“Highest praise to Kim H.”
+The room was very clean and nice. However, the most memorable part of this visit was my experience with front desk representative, Kim H, who was wonderful and extremely helpful! I had traveled without my phone charger. I had asked a previous representative if they had a charger I could borrow to use in the lobby. The rep did look for one in the front desk drawers but did not have the charging cube that I needed. I was going to walk out of the hotel to buy a changer, but I then asked Kim if there was anyone in the back or office area/department that had a personal charger that I could use, and Kim said she would go to the back and ask. Well, lo and behold, Kim came back to the front desk with the exact charger I needed! I was able to charge my phone in the lobby, and then handed it back to her when it was charged. Kim saved the day, and she did it with a smile! I had emails and calls to make this morning, and I could not have done it without her help! I hope she gets acknowledged for excellent customer service and going above and beyond to help a guest in need! Thank you Kim, for your help, kindness, and professionalism!!!
essalehymnm
Business trip · August 2026
10.0
“Amazing staff, good view, M Club”
+This Marriott has amazing staff. I had trouble with my hotel room access and Kim H was so nice to go up and help me.
jbx2026
Business trip · August 2026
10.0
“Great front desk staff”
+The front desk staff was great. Dina did a great job of making my check-in seamless and was very helpful with my room change
msb208
Business trip · August 2026
10.0
“Exceptional Service from a Rising Star”
+I had to unexpectedly extend my stay for business reasons, and Kim H, went above and beyond to help me. She made sure I could keep my room and extended my stay seamlessly, saving me the hassle of having to move to another hotel. She was professional, helpful, and genuinely caring throughout the process. I was especially impressed to learn that she is an intern,she demonstrated excellent customer service and initiative. Any organization would be fortunate to have someone like her on their team. I wish her all the best in her future career.

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

20 room types

Premium Room with King or Two Single Beds

Double Room with 2 Double Beds - Skyline View

Standard Double Room - Concierge Level

High Floor with 1 Bed, Guest room, 1 King, High floor

Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible

King or Double Room with City View

Concierge Room with King or Two Double Beds

Deluxe Room, 1 King Bed with Sofa bed

Room, 2 Double Beds (Mobility Accessible, Tub)

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed with Sofa bed

Room, 2 Double Beds (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa bed

Club Room, 2 Double Beds (Mobility Accessible, Tub)

Club Room, 1 King Bed with Sofa bed

Club Room, 2 Double Beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Guest Room with 2 Double Beds

Standard Double Room

What this place offers

Parking

Pool & wellness

Food & drink

Services

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews