Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Samson
Hong Kong SAR China · Solo · July 2026
“Excellent place”
+Rich Hostel nice place , clean with all facilities provided what normal need to visitors Good excellent
Philip
Singapore · Solo · July 2026
“Super stay”
+Well done place , helpful staff , 24 hr reception Staff nice and always helpful Chinese lady Ms leung helpful can speak mandarin and hk chinese and good speaking English Short stay and price very reasonable
−Nothing
Namrata
United States · Business trip · November 2024
“This is not my first time staying in Hostel and this time was very bad experience on Rich.”
+The location was fine. Because of the location, we have booked this place. Rest everything was not good and not even met our expectations. We have to stay for two days so next day, we have changed into next hostel in the same building, which is much better, cleaner and cheaper than this place.
−I have booked this place for three people. The bed size clearly showed queen size or king size on the website and because my booking details says two adults with one kid but they have given us the twin size bed. Luckily the baby was not travelling with us. The reception guy called the management and instead of fixing their mistake, they were asking to switch the room with additional money if we stay for next day. It was like a bargain as if we did a mistake. We have requested the airport shuttle, and the reception never answered while coming from the airport and we directly came to the place with the cab. They never answered our calls and the number which was provided in the booking website does not work. We have arrived the destination around 1am and they have forced us to leave the premises between 10am to10:30am the same day. We did not like anything that made us worth our value of money. We were unable to move our body because it was very tight and congested place. We have felt as if we were inside the box. Luckily, we have got the next hostel in the same building with two beds and did the early check inn and slept whole day peacefully with value much cheaper, affordable and cl
Carla
Japan · Group of friends · January 2024
“Good”
“Hongkongreise 3 Tage”
+Sehr gute Lage direkt an Metro. Freundliches und hilfreiches Personal. Für Hongkong ein super Preis. Alles funktioniert im Hostel Unterkunft genau wie beschrieben
MAN FAI GARY
December 2023
“房間整潔，服務態度親切！”
+房間整潔，服務態度親切！小小房間，價錢算合理
Samuel
Anguilla · Business trip · November 2023
“Rich Hostel cheated me !!!!”
+None ..this property seemed to have cheated many customers
−I booked 10m2 standard twin room for 4 nites, but upon arriving they gave me 7m2 single twin bed, they said I came late so they gave to other while I already booked and paid the room. I have evidences that I really booked 10m2 standard twin room and I chosed.this hostel because room is bigger than average ..and I have evidences of picture that they gave me 7m2 single room. I stayed only one nite and checked out the next morning. The bed sheet was dirty and there many molds so I could not sleep well. And I booked another hotel through booking.com also for 3 nites .. The property owner is dishonest person they claimed they gave me the same room as I ordered but I have all evidences
Mikołaj
Poland · Couple · November 2023
“STAY AWAY!”
+There was absolutely nothing we liked about the property except the location.
−What the pictures don’t show is the way to the property. It is a bustling residence full of people selling all kinds of stuff. The smell is unbearable. You wait long queues to get in 1x1 elevator, where everyone squeezes in until it starts beeping bcs the weight is too much. If you decide to take the staircase you’ll be met with terrible smell and views of what looks and smells like human feces on the walls. When we got to the room the receptionist sprayed air refreshener in the room(not surprising), after a while the smell was terrible again. There were dirty slippers left in our room, we thought after a previous client, however when we asked the person who brought us to the room to take it out, I got us another pair of same dirty slippers. At night we saw a cockroach on the wall. And our blanket was covered in orange substance, so we slept without a cover the whole night. Our stay was supposed to be 9 nights. After one night we decided to LEAVE, and try to get our money back, the receptionist said that there’s a no refund policy, and called us liars, when we said there were cockroaches in the room (in the reception there are laying cans of cockroach repellent). They were complete
Peris
Kenya · Business trip · September 2022
“Disappointing”
Verified traveler
Group of friends · January 2020
+Katastrophale Überbauung. Zimmergrösse entspricht nicht den bildern. Bett ist zu klein. Geplant waren 2 nächte, drinn waren wir 5 Minuten