Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Michał
Poland · Couple · November 2026
“It was a great pleasure to stay, Riad is in perfect localization with beautiful view from terrace during breakfast”
+Great localization, beautiful view from terrace, great breakfast, clean place
Julija
Switzerland · Solo · October 2026
“pretty ok with potential for improvement”
+Hamid was an amazing and very helpful and friendly host-thank you again!
−There is construction going on and guests should be informed in advance or while booking about this. The bathroom has a bad odor coming from the sink of the shower.. There should be some fruits offered for breakfast. The terrace should be cleaned every morning so guests can enjoy.
Abou Elleil
Canada · Solo · October 2026
“Staying at home away from home”
+The atmosphere and the staff were very homey. They did their best to make us happy and comfortable
−The room needs some upgrades especially the bathroom
Elina
Italy · Group of friends · September 2026
“Great comfort and superb hospitality in the heart of Fes”
+Besides the perfect location, a short walk from Bab Bou Jeloud, this accommodation is top quality and a great deal if you are planning to stay a few days in the city. Rooms are spacious , carefully decorated and very comfortable. Hamid was always attentive and willing to help you with tips and such. Definitely coming back and recommending, it feels like home!
−It would have been nice to have an earlier on site breakfast since we have to leave before 8am, but in any case they arranged a packed to go one for us and that detail was very valuable. Nothing to complain about.
Aswad
United Kingdom · Solo · September 2026
“Great”
+Riad Soultana is in a fantastic location, just a 5 min walk from the Bab Boujloud gate, which is recommended for those staying in Fez / Medina for the first time. The room was good, and since the riad was quite quiet during my stay, the staff kindly offered me a room upgrade. Communication via WhatsApp was convenient, and I appreciat receiving a daily message asking when I would like breakfast. The riad is currently undergoing some refurbishments (including the rooftop area where there there is another kitchen with a microwave). The staff were accommodating and allowed access to the kitchen fridge upon request to store food or drink. Overall, I highly recommend Riad Soultana for its excellent location and great service. I paid £122.40 for 7 nights (includes the 14 euros tourist tax paid at the time of check-in) on September 2026 which works out to be under £18 per night.
−Everything was great. A few minor improvements would make the stay even better. Booking listings could be clearer regarding room floor levels, approximate sizes, and listed amenities. Adding hand soap in every bathroom and mini fridges would be a great addition. Lastly, expanding the breakfast options to include classic Moroccan Mint Tea (Atay) would be great, as only coffee was offered during my stay.
FERNANDO
Spain · Solo · November 2026
“Muy recomendable”
+El patio central es precioso. El personal es muy profesional
−Muchas escaleras
Silvia
Italy · Group of friends · November 2026
+Posizione ottima perchè in prossimità dell'entrata della medina quindi nella parte più tranquilla e a pochi metri dall'uscita quindi semplice poter uscire se si vogliono fare escursioni. Colazione abbondante e personale molto gentile e disponibile per qualsiasi necessità. Camera e bagno molto ampio e pulito, letti molto comodi. Assolutamente consigliato!!!
Russelli
Italy · Group of friends · October 2026
+Personale gentile molto buona la posizione
Giulia
Italy · Couple · October 2026
“Per il prezzo pagato un grande NO. Aspettate fine 2026 per andare”
+- Terrazza bellissima appena ristrutturata - possibilità di fare un check out posticipato di 1h - posizione ok, si trova in una viuzza un po dirottata della via principale a 3 minuti dalla porta blu.
−Partiamo dal presupposto che il Riad era in ristrutturazione e non era indicato. Tubi, calcinacci, personale che imbiancava i muri, rumori di lavori in corso… meglio tenere chiuso ed aprire una volta ultimato il cantiere. Per 55€ a notte + tasse, mi aspettavo una situazione migliore e all’altezza del prezzo. SE RISTRUTTURI NON PUOI COSTARE QUANTO UN RIAD ULTIMATO. - Abbiamo chiamato per avvisare che saremmo arrivati 1h prima del check in (14:00) ci è stato comunicato che non c’erano problemi, ma quando siamo arrivati la camera non era pronta e abbiamo aspettato un ora sul terrazzo. - una volta entrati la camera era sporca ed umida. Mi chiedo in quell’ora cosa abbiamo fatto. Inoltre il bagno era pieno di polvere e pittura. - bagno ristrutturato (male) no possibilità di appoggiare un beauty - non ci sono le tende alla 5/6 della mattina c’è sole in tutta la stanza - abbiamo scelto una stanza e ce ne è stata data un’altra. Non abbiamo fatto storie perché si trattava di una sola notte - Wi-Fi funzionava male - abbiamo soggiornato in 4 Riad diversi, questo è stati quello con la colazione più scarna. Nessuna possibilità di avere un tè, solo caffè americano .Quando ci siamo lamentati ci ha
regis
France · Solo · October 2026
+l'emplacement dans la Médina La terrasse La tranquillité
−Des détails Pas de poubelle ni de cintre dans armoire