Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 107 reviews.
Jurate
United Kingdom · Couple · October 2026
+Everything was excellent! Tasty breakfast, brilliant location, close to soaks and other touristic places. Excellent communication, straight after booking I got a message, recommending to have a transfer and escort to the riad (I strongly recommend it too) Reda was very informative, came to meet us, explained everything, recommended where to go to eat, what to see etc. Very approachable, helped with printing boarding passes and took us to the taxi very early in the morning. The riad was very welcoming, exotic for us, we could easily just stay there and chill 😊 We would give more than 10 if we could. A big thank you to all of you who are involved in keeping such a nice place. 👍😊
−None
JASON
New Zealand · Couple · September 2026
“Justlovely historic building”
+Excellent location in a vibrant area, only a short walk to Jemaa el-Fnaa , we loved the winding alleys to get to the Riad The swimming pool was fantastic to have Special thanks to Reda for all his help and advice , he made our stay a great experience , nothing was a problem for him and always available
David
United States · Couple · June 2026
“We completely enjoyed our oasis of calm and comfort in the middle of the bustling medina!”
+Our hosts were excellent! Yannick was very welcoming and kept reminding us that "this is your home" so we felt very comfortable taking advantage of all the riad's ammenities like the swimming pool and lounge chairs. They worked very hard to make sure we were comfortable and had everything we needed. They accomodated us with an early breakfast when we had an excursion and provided an ample, delicious, timely breakfast each day. Our hosts were happy to chat and socialize with the guests - even accompanying one of our fellow guests to celebrate her birthday at a local restaurant. We are more reserved and the hosts gave us plenty of space and privacy to relax while still checking in on us unobstrusively. I really can't recommend this riad highly enough! It is perfect for adults traveling in pairs, small groups or solo.
−The only thing I can think of that was a bit of an issue is that the toilet would run a while to refill the tank. Honestly, it sounded like an in-room fountain so in a way it added to the ambience! Our hosts were so gracious and eager to make us as comfortable as possible that we didn't even mention it to them while we were there because we knew they would drop everything to fix it right away. The riad is a little tricky to get to. You have to walk down several turning corridors (streets) which can make arranging to a drop off or pick up more of a logistical challenge. It is a hidden gem and certainly worth the trouble.
Barbara
United Kingdom · Solo · April 2026
+This charming riad feels like a peaceful escape from the bustle of Marrakech's medina. A true home away from home. If you're seeking a calm, authentically Marrakech experience with a great hospitality, Riad Jenaï is a wonderful choice.
Salomé
France · Couple · October 2026
“Exceptionnel”
+Tout. L’accueil de Yannick, les petits déjeuners de Khadija, la gentillesse et les conseils de Reda. On se sent comme à la maison très rapidement et on est tellement bien dans le Riad. Réservation faites pour l’année prochaine 🥰
−Rien
CELINE
France · Couple · October 2026
+Sejour absolument parfait. Khadija et Reda sont des employes de grandes qualites. Yannick est un hote qui prend soin de ses clients. Reda nous a attendu a notre arrivee tardif non prevue (routes inondees). Il nous a accompagne au taxi a 2h00 du matin a notre depart, merci beaucoup. Transfert organise par le riad. Le petit dejeuner de Khadija est un delice.Elle range notre chambre avec efficacite et delicatesse. Paiement facile par virement en euros.
−Si il faut ecrire qq chose de moins positif, je dirais que sans l aide de Reda, je n aurais pas trouve le riad...
eric_Br
France · Solo · October 2026
+L'accueil, la bienveillance et la gentillesse de Reda, Yannick et Khadija. Le calme et la sensation d'intimité du lieu.
−Rien
luc
France · Solo · September 2026
+Nous avons passé 8 jours dans ce Riad magnifique, l'ambiance incroyable que le propriétaire a su garder, l'accueil et les conseils de Reda et Khadija apportent vraiment un plus . N'hésitez pas , la localisation est également vraiment top.
MICHELE
Italy · Couple · June 2026
+Colazione fantastica e location a due passi dalla medina. Reda numero uno ci ha aiutati in tutto. Jannich il proprietario pure persona squisita. Torneremo
Giorgia
Italy · Solo · June 2026
+Stanza in terrazza molto bella e Reda super disponibile e gentile!
−La strada per arrivare al Riad non molto bella