Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 31 reviews.
Guest reviews
United Kingdom · Group of friends · October 2025
“Avoid!”
+We had to leave the property immediately after the first night. I would not recommend anyone to stay at this property.
−Upon arriving at the riad. It was not as the pictures perceived, we had sticky floor rooms. Stuffy rooms with no ac working. Mould and grease all over the bathroom..
Mohamed
Morocco · Couple · September 2025
“Will come again”
+Wonderful host Ameen Very helpful and always available.
−None
Roshan
India · Solo · July 2025
“Highly recommend this place for your stay in Fes.”
+Had a great stay at this charming and peaceful property. With only a few rooms, it offers a quiet, intimate atmosphere and an old-world charm that's hard to find. I was pleasantly surprised to meet the owner,who happened to be visiting from another city,and he kindly helped me with my luggage. The room was spacious, as was the bathroom, and the breakfast was simple yet satisfying. Plus, the location is central and convenient for getting around. A lovely stay overall!
−The only minor issue was that the main door was a bit tricky to lock, but aside from that, everything was excellent. A lovely stay overall!
Mira
Germany · Family · July 2025
“this riad is located in great location in Madina.. the staff is really helpful.”
+the location is really good
−missing furnitures, not the same like on pictures
Lourdes
United States · Couple · June 2025
“A Magical place in Fez”
+The Riad is over 200 years old. It was a great experience to stay at a UNESCO heritage site. The Riad is being renovated at this moment (May 2025), but you can still feel the magic of the place. The staff is great! Jad, the owner, always made sure that we had a safe and comfortable experience in Fez.
−The stairs! Because it's a UNESCO heritage site, they have not been able to renovate the stairs and some of the steps are very tall.
Heisenberg_32
Kazakhstan · Family · May 2025
“Exceptional”
+This place is the best! The staff is super helpful, they helped me with the luggage, served breakfast at the time I wanted, ordered a transfer for me early in the morning. The room was huge and clean. The location is perfect, the riad is right in the heart of the city, yet it's very quiet and comfortable to sleep at night. There is a fantastic terrace on the top with the city view. I would rate it 11/10 if I could!
−The entrance might be a bit challenging to find, cos it's located on the other side of the building; and the stairways inside the riad are quite steep and narrow. But these are not the real problems because of the helpful staff that assists you!
Sabah
United Kingdom · Family · January 2025
“Exceptional”
Anthony
United Kingdom · Solo · December 2024
“Great base to explore Fes from”
+Great location as a base to explore Fes and the surrounding area. Safe neighbourhood, close to a road (for taxis) and markets for fresh fruit and veg. Some good takeout options nearby also. Very good value (especially with the Genius free breakfast). The room has a large wardrobe, comfy bed and good sized bathroom. There's plenty of hot water for one person (two might be pushing it). The breakfast is both filling and delicious. There's a shared roof terrace with some nice views of the city. The staff are very friendly, with a live-in host who speaks fluent English and is happy to help with anything you need. The property is on the outskirts of the medina, so relatively easy to find (the more central areas are a complete maze).
−There are quite a lot of steep steps to reach the rooms from the property entrance. My room was next to the terrace, which was fine during my stay but if there was a group sitting there are night you'd hear everything they say (and smell anything they'd smoke), so it might not be the best room for a guaranteed night's sleep. The booking.com contact isn't the host, which is a bit odd. If I needed to get in touch with the property over booking.com the message was passed to the host, but sometimes things got lost in translation (I asked to confirm how much tourist tax I'd pay and instead got a blanket....). Not a big deal though as the host is given your number when you arrive. The tourist tax was mis-advertised on the site - I was asked to pay double when I arrived.
Mirjam
Netherlands · Solo · November 2024
“Superb”
+The staff was great! Kareema arranged several excursions for me for a very good price. The breakfast at Blue Oasis is amazing. And the location of the Riad is good, an easy 10 second walk into the Medina from where the taxis are.
−The room I was in was a little bit noisy with street sounds at night and early morning.
Michael
New Zealand · Solo · November 2024
“Very good”