Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 104 reviews.
Ian
United Kingdom · Couple · May 2026
“Lovely traditional Medina Riad”
+Quiet, Traditional Riad right in the Medina. Huge rooms. Fantastic breakfast & super efficient, friendly staff.
−It’s a ‘satellite’ Riad to a much larger Riad hotel… we stayed in ‘low season’, so it took a bit if time to gain access since no directly resident staff.
jeannefer
Spain · Solo · April 2026
−My experience at this riad was very disappointing and fell far short of my expectations. Upon arrival, the place was completely deserted: there was no staff in sight and the atmosphere was eerie, as if it were abandoned. In my first room, the heating wasn't working. Later, there was a power outage, so I was moved to another room, which was completely flooded, an unacceptable situation. Furthermore, the app indicated an €8 fee, but reception charged me €10. I paid the extra amount, and the next day they didn't refund it. I had also paid for breakfast, and since I had to leave early, they assured me it would be prepared beforehand. However, all I found was some fruit wrapped in foil, with no water or any other beverages.
Elene
United States · Couple · April 2026
+We absolutely loved staying in this traditional house, called a riad , it truly lets you feel the spirit of Morocco. Abdula was incredibly kind, attentive, and always ready to help. He is such a wonderful person and made our stay even more special. The rooftop restaurant is beautiful, with a lovely atmosphere and a great experience overall. Everyone working there was so kind and welcoming. The location is also perfect , very convenient and ideal for exploring.
tanja
Netherlands · Solo · April 2026
+Good location, nice breakfast at palais de fez
Cullum
United Kingdom · Family · April 2026
“Lovely room. Excellent breakfast on the terrace of Palace de Fes. Needs a couple of things to make the whole stay excell”
+The property is linked to the Palace de Fes which means that the breakfast you get is on the terrace of a lovely large 5* star hotel about 2mins walk. The family suite was also very nice and had large ceilings. The fact the children's beds were on a mezzanine meant that it felt even bigger. Really good hot showers.
−Although it had a roof terrace it wasn't well particularly welcoming so seeing the evening sun meant walking to the Palace de Fes. Additionally there was a fountain that was lovely sound during the day but was turned off too late at night which was disturbing
Jules
France · Couple · June 2026
−Le personnel as essayé de nous changer de chambre à notre arrivé dans une chambre bien moins bien que ce que nous avions réserver. Nous avons dû négocier pour récupérer la chambre après qu’ils nous aient emmené dans 2 chambres bien moins biens. Les photos sur le site ne sont donc pas représentative de ce que vous allez avoir car ils vous bougent à leur guise dans les options les moins cher possibles
Jan Oscar
Netherlands · Solo · May 2026
“Prima plek om tot rust te komen.”
+Mooie en ruime kamers. Heerlijke rustige plek midden in de drukke medina.
−Geen enkele bevestiging dat je op de juiste plek bent, als je buiten bij de deur staat. Nergens is de naam van de Riad te lezen aan de buitenkant.
ANNA
Russia · Couple · May 2026
+Сложно найти, внутри красиво, стильно. На 1 сутки, норм, больше- точно нет. Завтраки во дворце рядом- классные.
Ali Hasnain Sharif
Netherlands · Solo · May 2026
+Personeel doet uitstekend z'n best om je zo goed mogelijk te helpen en je wensen te vervullen.
−Zwembad was ijskoud, vanaf parkeerplaats moet je 10 minuten lopen om je hotel te bereiken. Ik zou met kinderen dit niet iedereen aanbevelen.
Alessio
Italy · Couple · May 2026
“Do not stay here”
+Per la prima volta nella mia vita, niente.
−Il riad non è stato per niente all’altezza delle foto della descrizione e delle sue precedenti recensioni. La camera da letto è all’interno della Medina e per arrivarci occorre camminare per il labirinto di fitte stradine sporchissime che ci è stato mostrato solo 1 volta alle 2 di notte quando siamo arrivati. La collazione, invece, è distante dalla camera da letto e per trovarla, ci siamo persi (la prima volta) perché nessuno ci aveva dato indicazioni e la persona che avrebbe dovuto accompagnare non si è presentata. La stanza e la struttura intera sono senza finestre. La stanza puzza di muffa, polvere e di vecchio. Se viaggiate con un partner la doccia non sarà un problema, ma se non siete con un partner sappiate che la doccia non ha tende o ripari o altro e dovrete farla nel mezzo della stanza. Durante la notte, sentivamo spesso uomini urlare disperatamente, rumori molesti e non ci siamo sentiti sicuri. Nessuno nella struttura è disponibile 24/24ore. La colazione è abbondante, ma con tempi di attesa lunghissimi. Abbiamo aspettato 30 minuti solo per avere una conferma di dove sedersi. Non alloggiate nella Medina in questo riad.