Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 106 reviews.
anett
United States · Family · August 2026
“A lovely little getaway spot with warm hospitality!!”
Ergreco76
United Kingdom · Family · May 2026
“Not recommended for families with children or for who value cleanliness but only for its location.”
+The location is definitely the Riad’s strongest point. It is very central in the old city and very close to the Medina. Breakfast was okay, although it did not seem very consistent. For example, we were served pancakes only on the first day and never again, while other guests had different items prepared at their tables that we were never offered. Still, we were able to have something to eat and drink before going out. They also prepared a boiled egg for our daughter extra after our request. They kindly stored some fresh groceries for our daughter’s breakfast in their fridge, as there was no fridge available in the room.
−Initially, we were told that our room had been upgraded because the one we had booked was too small for us. We later discovered that the room we had actually booked was already being used by other guests. Cleanliness was definitely a major issue. Our room was never cleaned properly; only the beds were made daily and the rubbish was removed. The floors were never cleaned, not even vacuumed. The most shocking incident was when we found a very large cockroach on our bed, which was removed by the staff only after we reported it. One evening, my daughter felt unwell and I had to request a change of bedding for a single bed. (There was no double bed, only two single beds pushed together.) The gentleman working the night shift provided only the sheets and no blanket. We had to wait three days to get a second blanket, and only after I complained. The room was also very dark, with no natural light and only artificial lighting. There was a swimming pool, but we never saw anyone use it. We also never saw the water being cleaned, and it looked dirty and cloudy.
Adijat
United Kingdom · Couple · April 2026
“The place is nice and their breakfast”
+The place is good for short stay
−The towel
Jérôme
France · Couple · October 2026
+Tout
−Rien
Mariana
Portugal · Group of friends · August 2026
+Funcionários super simpáticos e prestáveis. Quando precisamos de tomar o pequeno-almoço mais cedo devido a um compromisso, foram muito atenciosos e ajustaram o horário do pequeno-almoço sem qualquer problema. Uma excelente demonstração de disponibilidade e atenção para com os hóspedes..
−Experiência bastante inconsistente entre os quartos. Em alguns, a cama estava feita e foram disponibilizadas toalhas novas, enquanto noutros isso não aconteceu. A qualidade da limpeza também variou bastante: havia quartos impecavelmente limpos, mas noutros as almofadas tinham um forte cheiro a mofo.
Pascal
France · Family · June 2026
“bel endroit calme et convivial pour un court sejour en plein centre de Marrakech .”
+Situation idéale , quartier tranquille facile a trouver accueil sympathique, thé d'arrivée Cadre harmonieux type riad avec mini piscine ( bassin) central, quelques chambres relativement confortables aux dimensions modestes mais suffisantes . sdb correctes. Petits déjeuner en salle de restauration ou au bord de bassin central , très copieux et typique marocain. Décors général très agréable Silence global de l’établissement tarif correct pour la qualité des prestations et la localisation du riad
Philipp
Austria · Couple · June 2026
+Das Personal war äußerst freundlich und bemüht. Man wird herzlich empfangen.
Audrey
France · Solo · May 2026
“Peut mieux faire”
+Emplacement idéal aux abords de la médina sans contrainte de petites ruelles. Accessible en voiture Proche de toutes commodités mais sans les nuisances sonores. Monia et Fatima sont aux petits soins, bienveillantes et toujours souriantes. Le ménage des chambres et des espaces communs est impeccable. De grandes cuisinières, des petits déjeuners traditionnels et variés . Un vrai régal 😋 Merci à elles 😉
−Clim non fonctionnelle. Pas de sèche cheveux contrairement à ce qui était annoncé sur booking. Échanges absents entre gérant et voyageurs tout au long du séjour sauf quand il s'agit de réclamer de l'argent.(Taxe réclamée le dernier jour et les boissons). Aucune bienveillance ce qui ne reflète pas l'accueil des marocains que nous avons pu rencontrer. Si vous souhaitez sortir le soir et comptez rentrer tard (soit 2h du matin) assurez vous d'avoir les coordonnées du veilleur de nuit afin de ne pas vous retrouver à la rue...celui-ci dormait profondément. Pour finir, la piscine n'est qu'un simple bassin où la propreté laisse à désirer. Le riad mérite un rafraîchissement...
Romain
France · Solo · May 2026
+Le personnel est vraiment très sympathique et ils font tout pour que nous passions un bon séjour. Le riad est très bien situé proche de Jamaa El Fna. Il est dans une zone où les gérants d’activité (type Quad, Agafay, Palmeraie) envoient un chauffeur pour vous récupérer.
Sabine
France · Solo · May 2026
“La simplicité du riad Alida”
+L'accueil, les sourires, la simplicité, paisible, la proximité des souks et du lieu de prise en charge des excursions.
−Pas de télévision ni de sèche-cheveux contrairement au descriptif annoncé. Nous avons fait sans sans problème, mais ne pas le spécifier dans l'annonce...