Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 100 reviews.
Massimo
Family · July 2025
+Il Riad che cerchi, soprattutto la cordialità e la disponibilità di tutto lo staff. Risolvono qualsiasi problematica con rapidità. Olivier un vero professionista con un sorriso contagioso. A presto
judycK5521AM
Couple · June 2025
“An oasis right in the hussle & bustle of the city”
+Fabulous hosts, Olivier and Damian, who couldn’t do enough for us. Very comfortable accommodation in the centre of Marrakesh. Highly recommend the hammam spa.
121718
United Kingdom · Family · June 2025
“We were made so welcome it felt like home from the start Damian organised everything we wanted to do.”
+Such a warm and friendly Riad, staff were so helpful rooms were comfortable and clean - massage and Hamman fantastic. Damian arranged all our trips, horse riding, Pool day with Lunch, trip to the Atlas Mountains- nothing was too much trouble.
Patjamal
Family · June 2025
“Authentically Morrocan!”
+It was Abdo who welcomed us with a lovely smile the night we arrived! He was very attentive and accomodating. Our room was number 6, on the first floor. Beautifully decorated, the beds are extremely comfortable, the AC works well, everything was clean. A couple of drawbacks: No coffee and tea facilities in the bedroom, which would have been very handy as breakfast does notstart until 8:30. Basic bathroom amenities and we thought the breakfast was very simple and there was no variety. Amongst other things, each would have an egg, so I had to ask for 2 per person each morning, but they were very accomodating. Preparing breakfast took longer than it should, but we were in no rush. We ordered a green salad and a chicken club sandwish one afternoon. The salad was very tasty but had nothing green in it! and the club sandwish was not up to standard. The pool is not a pool I would swim in. It looks great and the decor all throughout is amazing, but it is more like a little pond. I wouldn't use it to swim. The highlight of our stay were the lovely staff, the service and the Hammam and spa. The terrace was also our nightly ritual before going to bed. Very professional masseuse! Ilham gave me
+Lieu très bien placé avec un super toit terrasse et un hammam spa. Le propriétaire est à l’écoute et de bons conseils et le personnel très gentil
Toddy231
Family · May 2025
“You have to try this place”
+You have to stay here, its fantastic! My daughter and I stayed earlier this year and had a wonderful time. Yes its down a little alley, but totally safe. The rooms are clean and comfortable. Aircon is available as is the plunge pool on the ground floor. You can get really tasty snacks from room service throughout the day, delivered to your room or on the sun terrace. Oliver and team are always on hand to offer advice and guidance. The Spa is a must! We had treatments on the first morning and were pleased to see that it is in the Riad, by the plunge pool so no distance to walk at all. This Riad is in a fantastic location for exploring, which we did every day. I recommend you book the Riad transfer from the airport as local drivers will drop you off some distance away and roughly signal where you need to go - not helpful in the dark!
+Cockroach Infestation! Within 1 minute of entering our room, we saw 3 giant cockroaches. I immediately booked a different hotel and kindly informed the manger that we were not comfortable sleeping in those conditions. Rather than being understanding and apologetic, I was reprimanded for not being willing to stay. I very kindly explained that we would be too anxious knowing they were there. I was told I need to go back to America and that I should have never gone to Morocco. I have been all over the world and have seen many bugs, animals and reptiles, HOWEVER, that does not mean I want them in my bed!! These are very basic living conditions to expect and seeing 3 within 1 minute, who knows how many more there were we didn’t see. We were denied a refund. It’s very unfortunate they were not able to understand our perspective and this is not a way any respectable business should be conducted. The 5 star hotel we booked was only $200 more. Though we had a very rough start, we absolutely loved Marrakech and hope to come back to this amazing city one day soon.
848bettyb
United States · Group of friends · May 2025
“Convenient location, great views, peaceful and good value.”
+I stayed at the Al Ksar Riad for 5 nights on a recent trip to Marrakech with a group of friends. The riad is located very close to Bahia Palace and close to many restaurants and shops in the medina. Prices for rooms as well as food at the riad were very reasonable and the staff was very attentive. My room was comfortable and had great aircon as well as a nice bathroom with a walk-in shower. I actually stayed on the first floor and thought it would be noisy, but it was extremely peaceful. The riad stay includes breakfast, which we enjoyed on the rooftop each morning. We also had dinner there on our first night. Dinner needs to be pre-ordered by 3pm and is freshly prepared for your dining time. We were the regulars on the rooftop each afternoon for drinks before we set out for our evening adventures. Very peaceful place with great views of the city. Kudos to the staff for keeping the riad very tidy and making sure the guest were happy and taken care of. They also provided transport for day trips as well as to different parts of the city for dinners, etc. Convenient location.
Ian
Group of friends · May 2025
+Quiet and clean. A full bar would be good, and the pool is not really usable.
+Un accueil très chaleureux, de très bons conseils pour nos visites. Nous sommes ravis de notre séjour ! Un grand merci à nos hôtes vraiment très sympathiques.