Residence Inn by Marriott Springfield Chicopee

Name: Residence Inn by Marriott Springfield Chicopee
Address: 500 Memorial Drive, Chicopee, 01020, US

8.9Very good265 reviewsSee rooms

Hotel

500 Memorial Drive · Chicopee

Facilities at a glance

Free Wi-Fi
EV charging
Gym
Daily housekeeping
Family rooms
Elevator

About this place

Convenient Location Situated off the Massachusetts Turnpike, the Marriott hotel in Chicopee offers easy access to Springfield and Holyoke within a 10-minute drive. Comfortable Accommodations Guest rooms at Residence Inn by Marriott Springfield Chicopee feature full kitchens, free toiletries, and suites with separate seating areas for added comfort. Fantastic Amenities Guests can enjoy the indoor pool, hot tub, fitness centre, and BBQ facilities during their stay at Chicopee Residence Inn. Book your stay now at this convenient and comfortable hotel in Chicopee to experience all these fantastic amenities and more!

Choose your room

Pick check-in and check-out to see live room prices.

19 room types

Choose your room
Room type	Guests	Show prices
King Studio 45 m²King bed	Sleeps 4	Show prices
Two-Bedroom Suite with Roll-in Shower - Mobility and Hearing Accessible	Sleeps 6	Show prices
King Studio with Sofa Bed and Adapted Tub - Mobility Accessible King bed, Sofa bed	Sleeps 4	Show prices
One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility Accessible	Sleeps 4	Show prices
King Studio with Sofa Bed and Roll-in Shower - Mobility Accessible King bed, Sofa bed	Sleeps 4	Show prices
Studio, Multiple Beds (Hearing Accessible) 2 × Queen bed, Sofa bed	Sleeps 6	Show prices
Studio, Multiple Beds 56 m²2 × Queen bed, Sofa bed	Sleeps 6	Show prices
Queen Studio with Sofa Bed - Hearing Accessible Sofa bed, 2 × Queen bed	Sleeps 6	Show prices
One-Bedroom Suite with Sofa Bed 53 m²King bed, Sofa bed	Sleeps 4	Show prices
Suite, 1 Bedroom 46 m²King bed, Sofa bed	Sleeps 4	Show prices
Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr) 2 × Double bed	Sleeps 6	Show prices
Suite, 2 Bedrooms 56 m²2 × Double bed	Sleeps 6	Show prices
Studio, 1 King Bed with Sofa bed 37 m²King bed, Sofa bed	Sleeps 4	Show prices
Suite, 1 Bedroom (Mobility Accessible, Tub) King bed, Sofa bed	Sleeps 4	Show prices
Suite, 1 Bedroom (Hearing Accessible) King bed, Sofa bed	Sleeps 4	Show prices
Queen Studio with Sofa Bed 53 m²Sofa bed, Queen bed	Sleeps 6	Show prices
King Studio with Sofa Bed - Hearing Accessible King bed, Sofa bed	Sleeps 4	Show prices
One-Bedroom King Suite with Sofa Bed - Hearing Accessible	Sleeps 4	Show prices
Two-Bedroom Suite 62 m²King bed, Sofa bed, Queen bed	Sleeps 6	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Parking
EV charging

Pool & wellness

Indoor pool
Gym

Services

24-hour front desk
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Elevator

General

Pets allowed
Non-smoking rooms

Location

Address
500 Memorial Drive, Chicopee, 01020, United States
0.2 km from the center of Chicopee

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.9265 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.5

Service9.9

Location9.5

Room quality8.9

Amenities8.5

Value for money8.9

Food and drink8.5

Keith
United States · Group of friends · November 2026
9.0
“It was a great stay. We were specifically looking for 2 bathrooms so this 2 bed suite was perfect.”
+Breakfast was very good. Good selection. Room was spotless. Bed was super comfortable. Bedding was really nice. Having 2 bathrooms was essential for us this trip. Kitchen was a nice bonus. Loved there was an ottoman with the couch. The little store was super conveinient.
−minor items that could have been better for us: hard to sit on couch because the fabic was slippery , cushions slipped around and hard to get out because of sinking in if you're short and older like me. Again i am older, 70, could have used a grab bar for the toilet. the one on the shower was helpful and I would prefer a movable handheld shower head. Next time I will make a point of getting the handicap bathroom option. There was not a luggage rack in the closet, but I used the ironing board for one.
Jimenez
United States · Family · October 2026
10.0
“My daughter had a great time”
+Clean
−Breakfast
aster143
Family · July 2026
10.0
“Friendly and relaxed”
+We stayed here over the July 4th holiday weekend. The hotel was busy, but staff was always friendly and ready to help. The pool area was very nice and we enjoyed our time there. Breakfast was varied and plentiful, and the coffee was better than most hotel coffee. We stayed in the two-bedroom suite, which was perfect for two couples and gave us plenty of space.
Yesenia
United States · Solo · April 2026
10.0
+Everything
NortheastGrl
United States · Couple · March 2026
10.0
“We would happily stay here again.”
+Little touches made this an exceptional hotel. Spring flowers at entry. A mini basketball court, and our name on the TV welcoming us to the spacious room. Plus, professional and nice staff that know their stuff. The oatmeal was fresh, with a topping bar including walnuts AND almonds, strawberry compote and mango sauce, yum! Everywhere clean and clean-smelling. We both fell asleep fast and slept well, which never happens. Despite being close to I-90 and shops, it was quiet inside. We would stay here again.
−Bathroom door was somewhat close to head of the bead and there was no fan. You had to pass through the door to access the sink. That was the only drawback. Note: they do Not charge a $1000 security deposit, just a small one.
DeoniaNeveu
Family · December 2025
10.0
“Clean, modern, comfortable, friendly stay.”
+For the Christmas Holiday 2025 we stayed at this hotel, and we had stayed there before some years ago, but they have renovated throughout the hotel, so it was nice to see the new updated changes. We were given room 325, a studio with two queen beds. The hotel is near a lot of places to eat, and they give you a complimentary breakfast each morning that is well stocked with plenty of really good choices to chose. The parking is onsite and is complimentary self parking. The hotel offers a few amenities, self laundry room, swimming pool, and outside patio with a fire pit, and fitness room. There is a mini market in the lobby and plenty of seating for guest to enjoy in comfort, along with all day long complimentary coffee and tea station. The studio room that we had in room 325 was with an open floor plan, but the bedroom, although the bedroom was separated from the living room and kitchen area, it did not have a door on it. The Bathroom vanity and a huge closet are without a door but are in a section near the shower area, but the toilet and shower are with a closed door. There is a full length mirror in the room, but there is no personal safe in the room. The room had a medium sized ta
Jennifer
United States · Group of friends · December 2025
5.0
“NICE ACCOMODATIONS, BUT WISH THE STAFF WAS AS DEDICATED TO OUR STAY AS THEY WERE TO THEMSELVES.”
+Liked the proximity to everything, and that it was clean and well maintained. Everything was good except the fact that the staff was talking crap in Spanish and we didn't get the roll in shower that we requested and were told we were getting.
−I DIDN'T APPRECIATE BEING TALKED ABOUT IN ANOTHER LANGUAGE, AND I DID NOT APPRECIATE THE FACT THAT OUR REQUEST FOR A ROLL IN SHOWER WAS IGNORED, EVEN THOUGH IT WAS CONFIRMED THAT WE WOULD HAVE ONE BY EMAIL. NOT EXACTLY HAPPY ABOUT THE FACT THAT I WASN'T GIVEN A PHYSICAL RECEIPT EITHER OR THE FACT THAT THE EGGS HAD TO BE MICROWAVED FOR AN ADDITIONAL 2 MINUTES BEFORE THEY WERE ACTUALLY SAFE TO EAT.
Erica
United States · Family · November 2025
8.0
+We enjoyed our overall stay
−The room had a funny smell to it when we first got there. After awhile it wasn't noticeable but it was very unpleasant.
KatMommy
Business trip · November 2025
6.0
“Reasonable, But Won’t be Staying Again”
+It was ok. The location is “airporty” - not really walkable to food or stores. However, there was a Dutch Brothers a few blocks down as well as a very busy gas station. So I was able to walk down and get my coffee, water and snacks. However I wouldn’t have felt safe doing that at night. They don’t have sidewalks or crosswalks at every light. So I had to pass the coffee stand to get to the crosswalk and double back on grass. The gas stations - just don’t go alone at night. I also DoorDashed food to my room, as there are good restaurants and a grocery store nearby, they’re just not walkable. The front desk lady, very sweet. She recognized I was traveling alone without a car, and she said she would put me in the front building next door so I wouldn’t have to walk through the parking lot with all of my baggage alone. She gave me bottled water and I was checked-in in just a few minutes. I walked out of the lobby house and walked next door in about 30 seconds, and my room was on the first floor. My room looked clean and spacious, but I was a little concerned with the door. It had a chain link and a simple lock that didn’t seem secure. I brought a safety lock and alarm which I was able to
Helen
Family · October 2025
10.0
+Good

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

19 room types

King Studio

Two-Bedroom Suite with Roll-in Shower - Mobility and Hearing Accessible

King Studio with Sofa Bed and Adapted Tub - Mobility Accessible

One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility Accessible

King Studio with Sofa Bed and Roll-in Shower - Mobility Accessible

Studio, Multiple Beds (Hearing Accessible)

Studio, Multiple Beds

Queen Studio with Sofa Bed - Hearing Accessible

One-Bedroom Suite with Sofa Bed

Suite, 1 Bedroom

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Suite, 2 Bedrooms

Studio, 1 King Bed with Sofa bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

Suite, 1 Bedroom (Hearing Accessible)

Queen Studio with Sofa Bed

King Studio with Sofa Bed - Hearing Accessible

One-Bedroom King Suite with Sofa Bed - Hearing Accessible

Two-Bedroom Suite

What this place offers

Internet

Parking

Pool & wellness

Services

Family

Accessibility

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews