Renaissance Lucerne Hotel

Name: Renaissance Lucerne Hotel
Address: Pilatusstrasse 15, Luzern, 6002, CH

7.7Good313 reviews

from $385.87 per night

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Hotel

Pilatusstrasse 15 · Luzern

Facilities at a glance

Free Wi-Fi
Parking
Gym
Room service
Daily housekeeping
Family rooms

About this place

Luxurious Accommodation The Renaissance Lucerne Hotel offers modern 5-star luxury within a historic city palace. The tastefully furnished, non-smoking rooms boast ornamental ceiling decorations, warm-toned interiors, and top-notch amenities including air conditioning, soundproofed windows, USB wall plugs, and a mini-fridge. Culinary Delights Indulge in a gastronomic experience at Pacifico Restaurant, where South American-inspired cuisine delights with dishes like Fajitas, home-smoked Spare Ribs, and premium steaks. Wash it down with classic drinks or unique cocktail creations at Boca Grande Bar & Lounge. Relaxation and Convenience Unwind in the hotel's lounge equipped with a spacious seating area, coffee machine, PC, library, and vending machine. With free WiFi throughout the property and a 24-hour reception, Renaissance Lucerne Hotel ensures a comfortable and convenient stay. Book your stay at Renaissance Lucerne Hotel for a luxurious and unforgettable experience.

Choose your room

Pick check-in and check-out to see live room prices.

13 room types

Choose your room
Room type	Guests	Show prices
Deluxe room, Larger Guest room, 1 King 25 m²King bed	Sleeps 2	Show prices
Junior Suite with 1 Kingsize-bed 31 m²King bed	Sleeps 3	Show prices
Deluxe Room, Larger Guest room, 2 Twin/Single Bed(s)’ 25 m²2 × Twin beds	Sleeps 2	Show prices
Junior Suite with 2 Twin/Single beds 31 m²2 × Twin beds	Sleeps 3	Show prices
Superior Room with 1 Kingsize-bed 22 m²King bed	Sleeps 2	Show prices
Single Room with 1 Queensize-bed 18 m²Queen bed	Sleeps 1	Show prices
Studio Suite, 1 King Bed 35 m²King bed	Sleeps 3	Show prices
Renaissance Studio Suite with 2 Twin/Single beds 35 m²Twin beds, King bed	Sleeps 3	Show prices
Superior Room with 2 Twin/Single beds 22 m²2 × Twin beds	Sleeps 2	Show prices
Studio Suite, 2 Twin Beds 35 m²2 × Twin beds	Sleeps 3	Show prices
Standard room with 1 Kingsize-bed 19 m²King bed	Sleeps 2	Show prices
Renaissance Studio Suite with Twin beds 35 m²King bed	Sleeps 3	Show prices
Standard Room with 2 Twin/Single beds 19 m²2 × Twin beds	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

General

Non-smoking rooms

Location

Address
Pilatusstrasse 15, Luzern, 6002, Switzerland
0.2 km from the center of Luzern
Nearby landmarks
- Kapellbrücke0.3 km
- Lion Monument1.1 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

7.7313 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.2

Service9.2

Location9.5

Room quality7.9

Amenities8.4

Value for money7.9

Food and drink8.6

Curt
United States · Couple · August 2026
9.0
“We will be back”
+Staff was great. Location was fantastic. Room exceeded our expectation
810alexanderd
Couple · August 2026
8.0
“Great location in the city with quiet rooms!”
+This hotel was positioned in a great spot in the city and the hotel recognized Marriott Titanium Status by providing an upgrade to a Junior Suite. The airconditioning worked well in the room on a very hot day in early August 2026. We loved the overall feel of the hotel but I cannot rate it a 5/5 because I did not think the bed was comfortable. Everything else was immaculate about the hotel. Our upgraded room was also perfectly quiet in a busy part of the city! Make sure you reserve a parking spot in advance if you plan on parking on the premises.
Michelle
Australia · Couple · August 2026
6.0
“If you’re young, great place to stay or ask not to be on the floor above the restaurant”
+Location was great and hotel facilities were good, breakfast was nice.
−The restaurant turns into a nightclub on both nights of our stay, Fri & Sat night & our room was directly above the restaurant so no sleep until 3am!!! Would’ve been nice to know!
pllm2026
Family · August 2026
2.0
“very poor experience with this property that simply has a rude front desk staff.”
+We are a couple in their late 70's with multiple surgeries struggling to walk, were give a very small room on the 6th floor corner away from the elevator with practically no view. Upon asking them to switch us to a lower floor close to the elevator the front desk staff was rude and simply dismissed our request and our concerns.
KailuaGal
Couple · August 2026
4.0
“Underwhelming & Disappointing”
+We recently completed a 3-night stay at the Renaissance Lucerne. On the positive side, the location is excellent, and our 4th-floor room was quiet. Thanks to previous reviews warning about noise from the main-level bar and restaurant, we requested a room above the 3rd floor, which worked out well. Unfortunately, those were the only highlights of our stay. Check-in set a poor tone. The receptionist, Dana, was unfriendly and seemed visibly annoyed that we had booked through a third party rather than directly with Marriott. When I asked to add our Marriott number to the reservation, she haughtily informed me that it "won't make any difference" since we wouldn't earn points or receive breakfast. The room and bathroom were both quite small. Space was tight enough that only one suitcase fit on the luggage stand; the other had to go on the floor, forcing my husband to carefully maneuver around the bed. The bed itself was just average,noticeably less comfortable than the Zurich Marriott. Additionally, the room felt far too warm for the thick comforter provided. Even with the AC set to the maximum level (3), we overheated every night and had push off the quilt at intervals during the night.
Huma
Pakistan · Solo · July 2026
9.0
“great”
+all good
Huma
Pakistan · Couple · July 2026
9.0
+all good
NorthStar13581926713
Couple · July 2026
6.0
“Quaint, great location for walking but had problems.”
+Location was great. Beautiful decor. Staff very friendly and helpful. There was a weird smell in the bed. The walls were thin so it was very noisy. AC was either freezing or off.
Alan
Canada · Solo · July 2026
10.0
“Spacious Comfortable Room”
+Room cooling was nice, not A/C but still really nice. Ice machine was handy in heat wave on 1st floor. Room was very spacious, shower was excellent. Counter in bathroom was huge. Bed was nice king-size. Had balcony to walk out on.
−Balcony could have been bigger, oddly small but still nice. Little pricey but we needed a nice place.
320TerryM
Couple · June 2026
10.0
“Lovely staff and wonderful Marriott🇨🇭🇨🇭”
+We had a lovely stay at this hotel, all of the staff was amazingly kind and friendly, we got a nice upgrade with a balcony and large room, breakfast was amazing again very kind staff, also a lovely location.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

13 room types

Deluxe room, Larger Guest room, 1 King

Junior Suite with 1 Kingsize-bed

Deluxe Room, Larger Guest room, 2 Twin/Single Bed(s)’

Junior Suite with 2 Twin/Single beds

Superior Room with 1 Kingsize-bed

Single Room with 1 Queensize-bed

Studio Suite, 1 King Bed

Renaissance Studio Suite with 2 Twin/Single beds

Superior Room with 2 Twin/Single beds

Studio Suite, 2 Twin Beds

Standard room with 1 Kingsize-bed

Renaissance Studio Suite with Twin beds

Standard Room with 2 Twin/Single beds

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

General

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews